Range hood will not pair with cooktop or range

If you have the correct model of hood to go with your Bluetooth-enabled cooktop or range, you can pair them together to enable a couple of features. Once your cooktop or range is connected to SmartThings, you'll be able to control the paired hood, too. You'll also have the option to automatically turn the hood on and off when using your cooktop or range. If you're having trouble getting them to pair, we'll walk you through it.

Range hood is too loud

If you think your hood is a bit loud, it may be normal or indicate a problem depending on the type of noise it's making. The action required could be service, reinstallation, or simply turning the range hood to a lower setting.

Range hood will not turn on

The light on your hood helps you see while you're cooking. While we wish we could give you steps on how to replace it yourself, unfortunately replacing the light (or correcting a hood that won't turn on at all) is something which requires a service technician or an installer. The good news though is that these lights hardly ever go out, so if you d

Clean your Samsung range hood and vents

Clean the exterior Note: Do not use abrasive cleaners or materials on the hood or the controls, as they may scratch the surface. These include products such as spray cleaners, alcohol-based cleaners, chlorine-based cleaners, steel wool, and scouring pads. Your range hood should be cleaned often to prevent grease and food stains from building up. If

Install your range hood and wall mount vent

Installation requirements Electrical requirements A 120V, 60Hz, AC only, 15-amp fused electrical circuit is required. Wire sizes and connections must conform with the rating of the appliance as specified on the model/serial rating plate. The model/serial plate is located behind the filter on the rear wall of the range hood. Venting requirements Ven

How to clean your Samsung gas cooktop

Things to know before you start cleaning Read the following warnings before cleaning your cooktop: Make sure the electrical power for the cooktop is off and all surfaces have cooled down before cleaning any part of it. Do not use any of the following, which can damage your cooktop: steel wool pads, abrasive cleaners, caustic lye (sodium hydroxide),

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