Range knobs accidentally turn on cooktop too easily

Although our ranges and some of our cooktops come with a Child Lock feature, this will not prevent the knobs from turning on the cooktop. This can be particularly dangerous with gas cooktops. Although all knobs must be made this way to meet international standards, third party products are available to address this issue.

Electric cooktop is peeling, bubbling, or cloudy under the surface

The smooth sleek finish of your electric or induction cooktop surface can put a real shine in your kitchen, but if not taken care of properly, stains and other marks can easily mar its surface.

One burner on the cooktop does not work

When one of the burners on your cooktop is not working, it is a good idea to make sure that the correct burner is being turned on, and the right cookware is being used. Let us show you what you need to look for.

Cooktop temperature issues

The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. If you're not prepared and aware, this wonderfully steady source of heat could result in burned food. If you have questions or concerns about how hot your cooktop gets, this guide will explain it all.

Samsung oven control panel issues

If the control panel is not operating properly, your range or oven is difficult, if not impossible, to use. A panel that's blank or doesn't display correctly might need a power cycle, while a panel that doesn't respond at all could be due to a setting or accessory. These articles cover a variety of issues you may have with your panel.

Samsung oven fan is making a noise, not working, or won't turn off

There are two fans in the oven. The internal cooling fan, which helps keep the electronics cool, and the convection fan, which is visible at the back of the oven and circulates heated air for more thorough cooking. The convection fan turns on and off at regular intervals and has a quiet, low humming noise. Some models have more than one convection

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