Voice on TV or projector announces everything I do

Samsung provides many accessibility options for our customers. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Turning off the feature will stop the device from narrating or announcing the names of everything that is highlighted on the screen.

On-screen keyboard does not appear on the TV

If the on-screen keyboard does not appear when you are searching on your TV, entering a Wi-Fi password, entering a network name, or entering a channel number resetting, then pairing the remote again could help.

Samsung TV won't turn on

Troubleshooting a TV or Odyssey Ark gaming screen that won't turn on can be tricky. In some situations, it may actually be on but just shows you a black screen. The key for TVs is the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the

The Samsung remote is not working

Troubleshooting your remote depends on the issue that you're having with it. If it seems like it's pressing buttons by itself, it may actually be that your remote's buttons are dirty. And if it won't work when you try to use it on your TV, Odyssey Ark gaming screen, or projector, there's a quick check you can perform to figure out if it's your remo

RS-232 on Samsung TV's

RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Only professional installers have access to this method of installa

Apple TV app is not working on Samsung TV or projector

Apple TV offers a ton of entertainment opportunities on your Samsung TV, Odyssey Ark smart monitor, or projector. If you are having any problems with the Apple TV app, check if your screen needs a firmware update, confirm you have a good internet connection, and then if you're still having trouble, contact Apple support.

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