Samsung TV HDMI ports are not working

If you have a device connected to your Samsung TV or Odyssey Ark gaming screen like an Xbox, a Playstation 4, Blu-ray player, cable box, or Roku and it does not show up on the screen, you could be having an issue with the HDMI ports. We need to check the external device, reconnect the HDMI cable, try a different HDMI cable, or even try a different HDMI port to get to the bottom of the issue.

Master control of your Samsung TV and connected devices

Set up Samsung universal remote Samsung TVs available in stores and on our website come with a universal One Remote. The remove can control third-party devices that are connected to the TV via HDMI. For instance, if a Blu-ray player or Xbox is connected via HDMI, you can point the universal remote at the Blu-ray player to begin controlling its func

Connect your cable or satellite box and other devices to your Samsung TV

Connect 4K Devices When you are connecting your devices that supply 4K content to your TV, like an Xbox One X, Xbox One S, Playstation 5, UHD Blu-ray player, PC, Roku player, or anything else, there is one very important step you need to do on your Samsung TV. You need to enable UHD HDMI Color (Input Signal Plus). Navigate to Settings > General > E

Connect your devices to The Freestyle

Use the Connection Guide If you’re not sure how to connect an external device to The Freestyle, you can use the Connection Guide. It provides details and instructions for connecting a variety of devices in your home. To find the guide, navigate to the Menu, then select Connected Devices, and then select Connection Guide. Then, choose your desired d

On-screen keyboard does not appear on the TV

If the on-screen keyboard does not appear when you are searching on your TV, entering a Wi-Fi password, entering a network name, or entering a channel number resetting, then pairing the remote again could help.

Someone already registered this device error when adding TV or projector to SmartThings

If your TV, Odyssey Ark gaming screen, or projector is still registered to an older SmartThings account or if you accidentally added it to the wrong account, you can easily reset it and transfer it. All you need to do is add the TV/projector to your new account and the SmartThings app will take care of the rest for you.

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