Samsung TV HDMI ports are not working

If you have a device connected to your Samsung TV or Odyssey Ark gaming screen like an Xbox, a Playstation 4, Blu-ray player, cable box, or Roku and it does not show up on the screen, you could be having an issue with the HDMI ports. We need to check the external device, reconnect the HDMI cable, try a different HDMI cable, or even try a different HDMI port to get to the bottom of the issue.

Master control of your Samsung TV and connected devices

Set up Samsung universal remote Samsung TVs available in stores and on our website come with a universal One Remote. The remove can control third-party devices that are connected to the TV via HDMI. For instance, if a Blu-ray player or Xbox is connected via HDMI, you can point the universal remote at the Blu-ray player to begin controlling its func

Connect your cable or satellite box and other devices to your Samsung TV

Connect 4K Devices When you are connecting your devices that supply 4K content to your TV, like an Xbox One X, Xbox One S, Playstation 5, UHD Blu-ray player, PC, Roku player, or anything else, there is one very important step you need to do on your Samsung TV. You need to enable UHD HDMI Color (Input Signal Plus). Navigate to Settings > General > E

Connect your devices to The Freestyle

Use the Connection Guide If you’re not sure how to connect an external device to The Freestyle, you can use the Connection Guide. It provides details and instructions for connecting a variety of devices in your home. To find the guide, navigate to the Menu, then select Connected Devices, and then select Connection Guide. Then, choose your desired d

Set up your PlayStation on your Samsung QLED TV

Connect your PlayStation to your Samsung QLED TV. Using the HDMI cable that is included with your console, plug one end into the HDMI Out port on your PlayStation. Plug the other end of the same HDMI cable into HDMI 1 (or the next available) on your TV. Turn on your QLED TV. It should start to recognize the PlayStation and automatically switch to t

Samsung TV has no picture or a black screen

If your TV or Odyssey Ark gaming screen is turned on and is producing sound but has a black screen, the issue could be with your external device and not your TV. For instance, if your screen uses a One Connect Box, which allows you to connect multiple external devices, there are some troubleshooting steps you can take to solve the issue. If it isn'

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