Screen flickers when using Dark mode on Galaxy phone

If horizontal lines appear on your Galaxy phone's screen while using Dark mode or when you are in a dimly lit area, there is no need to be alarmed. This is not a defect and there is nothing wrong with your device.

Samsung DeX mode will not start

On phones that were set up by Knox Customization Configurator, Samsung DeX may fail to start. Typically only phones that are issued and administrated by a business will be customized with Knox. When trying to use DeX, the phone will simply mirror its screen to the monitor. You'll need to check if the phone was configured this way, and if it was, yo

Galaxy phone or tablet's GPS signal is lost

There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method.

Galaxy phone or tablet Wi-Fi connection issues

Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address.

Unable to add Google account to Samsung phone or tablet

If you're running into errors when trying to set up a Google account on your phone or tablet, please make sure you are performing the right steps and have all the correct settings. It's possible that you are doing the steps incorrectly, have accidentally denied access to your device, or have 2-Step Verification enabled for Google.

Samsung phone or tablet will not power on or off

Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's is not responding to you pressing the power button, let us help you get it working again.

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Screen flickers when using Dark mode on Galaxy phone

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