No sound from the soundbar when using eARC on Samsung TV

If you’re having issues connecting to the eARC format, or if you’re not receiving any sound when using eARC, there are a few things you can check. For example, make sure you are using an eARC-compatible HDMI cable, such as an HEAC or HEC cable.

No sound from the home theater system

If you are not hearing any sound from your Home Theater System, it can ruin movie night. Depending on which speakers you are not hearing sound from, there may be an issue, or the fact that you aren't hearing sound may be due to the settings you're using. There may also be a loose connection to correct.

Home theater system shuts down automatically or displays "Protection"

Your home theater system has built in overheating protection. If it gets too hot, it will shut itself down to prevent itself from melting. If it is turning off without shutting itself down first, there could be an issue with the power supply from the wall outlet.

Soundbar or wireless speakers have low max volume

Connecting your Soundbar or speaker to your TV or Odyssey Ark gaming screen wirelessly is a definite convenience. But if you're concerned that the maximum volume isn't what you remember, don't fret. Simply changing the Digital Output Audio Format to PCM can help.

Samsung TV or projector has low audio when watching movies

A common complaint when watching movies is that the sound is too low or the dialog is too hard to hear. This is because movies are recorded at a lower volume than normal TV. These tips can help make it easier to hear everything that is going on on your TV, projector, or Odyssey Ark gaming screen.

Samsung TV is not outputting 5.1 audio through the optical output

The optical audio output on the TV is capable of outputting 5.1 audio but only when the TV is decoding the audio signal. Our guide will help you determine when 5.1 will be available and with what audio cables.

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