Clean Station does not empty Jet Stick dustbin

The Clean Station for your Jet Cordless Stick Vacuum will empty out the dustbin’s contents within seconds of pressing the START/STOP button. If the dustbin isn't completely empty after using the station, it may be due to low suction power caused by the vacuum's position. Or, the dustbin may be clogged with dust and debris. You can try checking the position of the vacuum and removing extra debris by hand.

Use your Bespoke Jet Cordless Stick Vacuum

Set Up Your Bespoke Jet Cordless Stick Vacuum Before diving into cleaning, ensure your vacuum is assembled and charged: Assembly: Connect the Telescopic Pipe to the vacuum's handle. Adjust the pipe's length as needed using the adjustment button. Attach the Jet Dual Brush at the pipe's end. For detailed information on accessories, refer to the “Use

Install, set up, and charge your Jet Stick

Set up the charging stand Before anything else, you’ll need to set up the vacuum’s charging stand. Think of it as the hub for your Jet Stick. Attach the vacuum’s stand pipe to the bottom support. Push the stand pipe in firmly, and make sure the screw hole is aligned properly. Tightly secure the pipe to the bottom support with the included small scr

Use your Jet Stick's accessories

Jet Stick accessories Note: Included or compatible accessories will vary between models. Additional vacuum accessories are available on our website. Accessory and model compatibility for each model of vacuum or accessory currently for sale can be found at the bottom of its product page. You're sure to find the perfect accessory for your every need,

POWERbot robot vacuum mapping and pattern cleaning FAQs

Frequently asked questions Does the vacuum make a map of my home? Your robot vacuum makes a virtual map using its Visionary Mapping feature. This feature keeps track of the vacuum's location by taking pictures of the ceiling. When the cycle completes, or if the vacuum is picked up, this map is erased. Some models that connect to SmartThings may be

Use your Samsung Jet Bot Vacuum’s functions with SmartThings

Jet Bot functions Note: A Samsung account is required to use SmartThings. Before you can control your Samsung Jet Bot from SmartThings, make sure it’s been added to the app. To view your vacuum's functions, navigate to and open the SmartThings app, and then tap the Devices tab. Tap the Home icon, and then select the location with your Jet Bot. Swip

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support

Contact