No image or blank screen on your Samsung Chromebook
A blank screen on your Chromebook can be caused by a few issues, but fortunately there's usually an easy fix, such as restarting the Chromebook or performing a reset.
Samsung Chromebook key came off
If a key fell off your Samsung Chromebook, don't panic. You can reinsert it as long as you have the key and there is no damage to it or the keyboard. Otherwise, you may need to contact our Support Center.
Samsung Chromebook key came off
Note
If any pieces of your keyboard are missing or damaged, service is required. Our Support Center offers In-home, Walk-in, and Mail-in Service.
1
Inspect the key and keyboard.
Inspect the key and the keyboard's connecting points to check how the key connects to the keyboard.
2
Reinsert key in the keyboard.
Carefully line up the key on top of the keyboard, and press down gently until it clicks into place.
You may need to wiggle your finger back and forth to help it connect.
Recommended Articles
Samsung Chromebook will not charge or power on
If your Chromebook does not turn on or does not charge properly, like if the LED is flashing or blinking, it may just be a problem with the wall outlet or the AC adapter. However, it may be necessary to enter recovery mode on your Chromebook. Use this guide to learn how to solve the issue.
Switch your Samsung Chromebook to the stable channel
The Chrome OS is under constant development to bring you the latest features and safest browsing experience. It is possible to switch to a development channel to use the latest enhancements, however these channels are unstable and unsupported.
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
