Reset Bixby on your Samsung phone or tablet

Bixby may occasionally display an error message or not respond to your voice commands. Before anything else, make sure your device is connected to either a Wi-Fi or mobile data network. If it's connected but you're still experiencing issues, you will need to clear the data for all of Bixby's system apps.
Galaxy S25 Ultra displaying Bixby app storage details with options to clear data and clear cache.
Galaxy S25 Ultra displaying Bixby app storage details with options to clear data and clear cache.

Reset Bixby on your Samsung phone or tablet

1

Navigate to Apps.

Navigate to and open Settings, and then tap Apps.
2

View system apps.

Tap the Sort icon, and then tap the switch next to Show system apps. Tap OK.
3

Clear the data for Bixby system apps.

Tap Bixby, and then tap Force stop. Tap Storage, tap Clear data, and then tap OK. Repeat this process for Bixby Vision. Depending on your device’s software version, you must do the same for Bixby Voice, Bixby Routines, and Bixby Dictation. 

Once you have cleared the data, Bixby will be reset and will return to normal operation. If you still have issues with Bixby, perform a factory data reset.

Important
Do not force stop or clear the data for any system apps that display an Android icon (looks like a robot) next to it, as these apps are essential to the function of your device.
4

Set up Bixby.

Now that Bixby has been reset, if you'd like to continue using Bixby you will need to set it up.
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