Remove the earbuds from the charging case and insert them again. Touch and hold both earbuds’ touchpads for seven seconds or more while they are in the case. The earbud battery indicator light will flash green and return to its initial color. The earbuds will then be synced. You can also use this method if one earbud won't connect or won’t charge properly.
If only one earbud is shown in the Galaxy Wearable app after performing this step, follow any on-screen instructions in the app.
Open the Galaxy Wearable app on the connected phone, and then tap the switch next to Block touches to turn it off if needed. On some models, you will need to tap Touch controls, and then tap the switch next to Block touches.
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