Rate and Review
With a constant focus on innovation and discovery, we keep redefining the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances to give you the power to discover new experiences. Help us Rate and Review our products.
Review and Rate the Products You Use
Help other customers make informed Samsung purchase decisions by submitting feedback about your purchases on samsung.com. What did you like about the products? What didn’t you like? Reviewing products is easy and takes only a few minutes.
We value your opinion so much that we have monthly draws that reward reviewers with Samsung products!
3 ways to get to a review submission form:
- On the product page- Click the “Review” Tab at the top of any product page. Click ‘See all Reviews’ then click the ‘Submit a Review’ button - click on ‘preview my review submit’ button review and submit.
- On the Category page - Click the Stars under the product on the category page. The product page will open up by the reviews section click ‘See all Reviews’ then click the ‘Submit a Review’ click on ‘preview my review submit’ button review and submit.
- On the promotion page – complete the review and click on ‘preview my review submit’ button review and submit.
Once you have chosen your review method, simply do the following:
- Rate the product from 1 to 5 stars (1 Star = Poor and 5 Stars = Excellent)
- Provide a review title, your feedback in the review summary box, your nickname and email address
- Preview and submit your review
NOTE: You can see all your reviews once they have been moderated and pushed to the site on the product page.
How to write a great review:
- Be specific- focus on the product features and your experience. Tell others what you liked or didn’t like about the product, give examples. Please provide at least 50 characters (1-2 sentences) to provide enough information to help future customers learn from your experience.
- Be honest- we want to know how you really feel about the products. We welcome open and honest feedback. Our customers will benefit from your experiences, good or bad. No profanity or derogatory comments please.
We cannot publish your review if it contains:
- Personal information:
- Details about prices, promotions, shipping, and customer service
- Info about other companies and websites
Because this is a public site, we moderate all reviews before posting them. Reviews containing any of the following types of content may be rejected or removed:
- Reviews that are not about the product. Feedback about customer service is not a product review and should instead be handled by our Customer Service Team.
- Reviews that contain offensive or inappropriate content: Profanity, obscenities, discriminatory language or other language not suitable for public forums.
- Advertisements, "spam" content or references to other products, offers or websites.
- E-mail addresses, URLs that take customers off samsung.com, phone numbers, physical addresses or other forms of contact information.
- Critical or spiteful comments on other reviews posted on the page or their author.
- Promotional reviews- we do not permit vendors to submit reviews about their products (or negative reviews about their competitor’s products) in order to maintain the integrity of our product reviews content.
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