A green light is shown when trying to recognize the fingerprint. What is this?
It’s the light source that’s needed for the capture of a fingerprint and it’s a normal operation.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Online
Tweet us, 8am-5pm, 7 days a week.
Comment on our page between, 8am-5pm,
7 days a week.
Live Chat support with a Samsung product expert
We will aim to respond within 24 hours for general inquiry or technical support
Check the status of your repair with Samsung
A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.
Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better
Welcome to Cyber Service
Call
24 hours a day / 7 days a week
24 hours a day / 7 days a week
* For any printer related enquiries please visit the HP website .
Samsung
Support Centre
Find out more on how you can get face-to-face support.
Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!