Another Bluetooth device cannot locate my Galaxy Watch. What should I do?

Last Update date : Nov 23. 2020
1 • Ensure that the Bluetooth wireless feature is activated on your Galaxy Watch Active.
• Reset your Galaxy Watch Active and try again.
• Ensure that your Galaxy Watch Active and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre.

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