How to connect to SmartThings on my Family Hub refrigerator?

Last Update date : 2022-12-27

SmartThings is a function that conveniently controls and manages smart home appliances and Internet of Things (IoT) devices with a smartphone. From the outside, you can monitor and control the status of various devices, such as smart devices, home appliances, TVs, speakers, etc. registered on the serve. It is a next-generation platform service that will unify Samsung's products as an open-source platform that can connect not only our products but also other IoTs.

smartthing in life

Step 1. Checking the requirements for connection

Before connecting your smartphone with your air conditioner, ensure that the following requirements are met:




iOS (iPhone)


Android 6.0 or more

iOS 10.0 or more

Device Type

Smartphone, Tablet

iPhone 6 or more, iPad

Memory Size

2 GB or more

2 GB or more

Support resolution






App preload criteria

2 GB Memory or more

Bluetooth profile 4.0 or higher

Terminal capable of Wi-Fi mirroring

2 GB Memory or more

Bluetooth profile 4.0 or higher

Terminal capable of Wi-Fi mirroring

Step 2. Connecting your smartphone to the Wi-Fi network

  • On your smartphone: Tap Settings → Connection → Wi-Fi → Select a router to connect to (enter password when setting security)
  • When connected properly, the selected router in the current network is confirmed as “connected”


  • Router name (SSID) is set in English, symbols, and numbers (special characters are not supported).
  • 2.4 GHz connection available when connecting to an air conditioner to the Wi-Fi network.
  • At least 3 Wi-Fi network receiving antennas should be displayed.
  • When connecting your home appliance to your smartphone with SmartThings, ensure both devices are connected to the same router.

Step 3. Installing the SmartThings app

  • Download and install the SmartThings app from the markets (Google Play Store, Apple App Store, or Samsung Galaxy Apps).
  • To find the app, use the keyword “SmartThings”.

Step 4. Setting up a Samsung account

  • You must sign into a Samsung account before using the SmartThings app.
  • To set up a Samsung account, you can follow the directions provided by the SmartThings app.
  • Or, if you have a Samsung smartphone, you can add your Samsung account in the setting app of your smartphone. Then, it will automatically sign into your Samsung account.

Step 5. Connecting your smartphone to the air conditioner


1. First, make sure your air conditioner and Wi-Fi router have been connected to the power.

2. Launch the SmartThings app. Tap the plus button and select [Add device] on home view. 

select add device on home view

3. Select [Refrigerator] and [Refrigerator (LCD)] in order.

4. Tap the [Start] button.

5. Select your preferred location and room for the air conditioner and tap Next on the bottom screen.

select your preferred location and room

6. On your refrigerator screen, go to [Settings] and select [Easy Connection]-[Connect].

7. Enter the PIN shown on the refrigerator display.


8. Enter the Wi-Fi information to connect the device to a Wi-Fi network.

enter the wi-fi information

9. Please wait until the refrigerator is registered with your Samsung account.

10. The registration is complete. Set the name of refrigerator. 

the registration is complete

7. Tap Next on the bottom screen. 


8. On your iPhone, open the Settings app and go to Wi-Fi to connect to the network name that starts with the refrigerator.

The password is 1111122222. (“1” 5 times and “2” 5 times) 

connect the wi-fi network with password

9. Once the device is connected to the Wi-Fi network, run the SmartThings app again. Enter the PIN shown on the refrigerator display.

enter wi-fi information

10. Enter your Wi-Fi information to connect the device to a W-Fi network and tap the Next. The Wi-Fi information is sent to the refrigerator.

11. Please wait until the refrigerator is registered with your Samsung account.

12. The registration is complete. Set the name of the refrigerator. 

the registration is complete


  • All functions and step descriptions related to the SmartThings app differ depending on the software version.
  • When using mobile data, costs may be incurred depending on downloads and wireless communication between devices.
  • Available technologies and functions may vary depending on the country, service provider, network environment, or product.

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