Item freezing in the fridge

Last Update date : 2022-07-15

Items with a lot of moisture can freeze in the refrigerator, particularly when the temperature settings are very low, or when the items are placed near the back and bottom of the compartment. Prevent this by using the correct settings and storing food in the proper place within the refrigerator.

1 Confirm Power Cool is turned off.

Power Cool increases cooling in the fridge compartment to maximum, which may be more than you need. If the Power Cool light is lit up on your refrigerator panel, then the setting is turned on. It will automatically turn off by itself after some time, but you can manually turn it off as well.

  • On models with a refrigerator panel, touch and hold the Fridge button for 3 seconds until the light goes out.
  • On Family Hub models, this setting is controlled in the Fridge Manager app. Open the app, and then tap the fridge temperature setting. Tap Power Cool, and then tap Save.
2 Keep food away from the vents.

Since the coldest place in the fridge is the back, bottom, and in front of the vents, you should avoid placing food items there. Blocked vents will prevent air from flowing properly and will result in overcooling. The vents need 2 inches of clearance at all times.

Additionally, food items with high water content (like meat, fruits, and vegetables) are more likely to freeze if placed near the vents. These items should be kept in their designated drawers instead.

3 Make sure the refrigerator is in a proper location.
If the room the refrigerator is in is above 110°F, or below 50°F, the refrigerator will not cool properly.

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