Why is my Samsung washing machine not turning on?

Fix Samsung washing machine power issues caused by outlet problems, circuit breakers, power cords, or surge protectors. Follow these steps to troubleshoot.

If your Samsung washing machine isn't turning on, the issue could stem from the power source, outlet, or internal components. Start by checking the power cord, outlet, and circuit breaker to identify the root cause.

1. Is the power cord properly connected?

Ensure the washing machine is securely plugged into a working outlet. Inspect the power cord for visible damage such as fraying or cuts.

1. Unplug the washing machine and inspect the power cord for any damage.
2. Plug the washing machine back in securely.

2. Is the outlet functioning correctly?

Verify that the outlet is providing power by testing it with another device, such as a lamp or small appliance.

1. Unplug the washing machine.
2. Plug a working device into the same outlet to confirm it's operational.

3. Is the washing machine connected to a surge protector?

Surge protectors can sometimes block power to the washing machine. Connect the washing machine directly to the wall outlet.

1. Disconnect the washing machine from the surge protector.
2. Plug it directly into the wall outlet.

4. Are other devices on the same circuit?

Overloading the circuit can cause the washing machine to lose power. Ensure no other high-power devices are using the same circuit.

1. Turn off or unplug other devices on the same circuit.
2. Try turning on the washing machine again.

5. Has the circuit breaker tripped?

Check the main breaker board to ensure the circuit breaker for the washing machine hasn't tripped.

1. Locate the main breaker board in your home.
2. Find the breaker labeled for the washing machine and dryer.
3. If the breaker is in the "off" position, reset it by flipping it off and then back on.

Additional things to check

- Verify that the washing machine's power button is not stuck or malfunctioning.

- Ensure the washing machine is not in an error state due to a previous cycle interruption.

- Check for loose internal wiring if the issue persists after external checks.

Supported Samsung washing machine models

This troubleshooting guide applies to most Samsung washing machines, including front-load, top-load, and compact models. For specific compatibility, refer to your user manual or the model number on the washing machine's label.

Why the issue happens

Power issues in Samsung washing machines often occur due to:

- Damaged or loose power cords.

- Tripped circuit breakers from overloaded circuits.

- Faulty outlets or surge protectors.

When updates or repairs are needed

If none of the above steps resolve the issue, the washing machine may require professional servicing. Contact Samsung Support for assistance.

Related Samsung support topics

- How to reset a Samsung washing machine.

- How to troubleshoot error codes on a Samsung washing machine.

- How to replace a washing machine power cord.