We recommend to use Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious safety issues or damage to your device.
Also connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
If the pop-up message occurs continuously or device is not charging properly, please visit to Authorized Samsung Service Center with device, charger and check whether your device has any problem.