How to find phone's model number, serial number or IMEI number on Samsung phone
Note: Before you try out the recommendations below, be sure to check if your device's software is updated with the latest version.
1. Available settings and screens may vary by wireless service provider, software version, and device.
2. If you are experiencing unusual behavior on Samsung mobiles, tablets, or wearables, you can send us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app.
3. For further assistance or questions, please Contact us.
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