How to locate your Samsung Galaxy devices
Note: Available screens and settings may vary by wireless service provider, software version, and model.
Note: The phone must be turned on.
Remote control must be enabled on the phone. This feature will be turned on by default when you add a Samsung account to your phone.
Remote unlock must be activated in order to use the Find My Mobile unlock feature.
Note: If locking or unlocking your phone or tablet was unsuccessful, a red exclamation mark will appear.
Caution: If you’re using Find My Mobile to locate a stolen phone or tablet, do not go directly to the location on the map. Inform the authorities and let them retrieve it for you.
Note: If a Google account is registered, you will need to sign into the account before you can use the phone or tablet again.
Note: If you still can’t locate your phone or tablet, your carrier may have a service to help locate or suspend your phone. Please contact your carrier for additional information.
Note: Make sure you have all the requirements, such as Remote connection, already set in place in the event that you lose your watch.
Note: The earbuds may not beep if there are foreign substances or debris inside of the IR sensor.
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