How to Reset a Samsung SmartTag?

Learn how to reset your Samsung SmartTag or SmartTag+ using the physical reset method. Includes troubleshooting tips for failed resets and compatibility details.

To reset your Samsung SmartTag or SmartTag+, you'll need to remove and reinsert the battery while pressing the central button. This process clears all previous pairing data and prepares the device for re-setup via the SmartThings app.

1. Why Reset Your Samsung SmartTag?

Resetting your SmartTag is necessary in several scenarios:

- When the device no longer appears in the SmartThings app.

- After selling or giving away your SmartTag to ensure privacy.

- When experiencing connectivity issues with your Galaxy smartphone.

2. Supported Samsung Devices

The reset method works for both the original Samsung SmartTag and SmartTag+. Ensure your Galaxy smartphone runs Android 8.0 or later and has the SmartThings app installed for pairing after reset.

3. How to Reset the Samsung SmartTag

1. Open the battery cover by inserting your fingertip into the notch at the bottom of the SmartTag and gently pulling it off.
2. Remove the battery and press the central button on the SmartTag.
3. While continuing to hold the button, reinsert the battery into the SmartTag.
4. Keep holding the button for five seconds, then release it.
5. Snap the battery cover back into place. The SmartTag is now reset.

If the SmartTag emits a sound immediately after reinserting the battery, repeat the steps carefully.

4. Additional Things to Check

- Ensure the battery is properly seated during reinsertion.

- Confirm the SmartTag doesn't emit any sound before starting the reset process.

- Verify your Galaxy smartphone's Bluetooth is enabled before attempting to pair the reset SmartTag.

5. When the Reset Process Fails

If the SmartTag fails to reset, consider the following:

- The battery might be damaged or depleted. Replace it with a new one.

- The SmartTag could be physically damaged. Inspect for cracks or loose components.

- Ensure you're pressing the central button firmly during the reset.

6. Related Samsung Support Topics

- How to pair a Samsung SmartTag with the SmartThings app

- Troubleshooting Samsung SmartTag connectivity issues

- How to change the ringtone on a Samsung SmartTag