Galaxy Book3 360 (13.3")

The Galaxy Book 3 360 is not just a bad laptop—it’s a technological atrocity. It’s an insult to consumers and proof that Samsung either doesn’t care about quality or actively hates its customers. From top to bottom, this device is riddled with catastrophic flaws that make it unfit for any purpose. I wouldn’t give this thing away for free, let alone pay for it. Design and Build The design of this laptop is a cruel joke. The folding feature is nothing more than a gimmick designed to distract you from the abysmal quality of everything else. The included pen is so bad it feels like it was thrown in at the last minute just to tick a box on a marketing sheet. It’s wildly inaccurate, unresponsive, and utterly useless for anything beyond tapping a screen. The build quality is horrifying. The device feels as if it was constructed from the cheapest materials available. It flexes alarmingly under the slightest pressure, and every time you open it, you’re greeted with the unsettling creak of a machine that seems seconds away from self-destructing. Dropping this laptop from even a few inches would almost certainly obliterate it into a pile of brittle, plastic shards. Display The display is a monumental failure. Samsung advertises this as a "premium" device, yet the screen is so reflective it’s like working on a polished chrome mirror. You will spend more time staring at your own miserable reflection than anything on the screen. And let’s not even talk about the brightness—because there isn’t any. Even at maximum brightness, the screen struggles to outshine a single candle in a dark room. Outdoors, it’s completely useless. The resolution might be acceptable on paper, but what good is that when the panel is barely usable in real life? Colours look dull and lifeless, contrast is mediocre at best, and the screen washes out entirely at the slightest angle. For a company that manufactures some of the best phone displays, this is a baffling disgrace. Performance The performance of this machine is an insult to anyone who values their time. Tasks that should take seconds—like opening a browser or launching a program—drag on for eternity. The laptop regularly freezes, lags, and stutters to the point where you start questioning whether it’s actually broken. Booting up this monstrosity takes so long you could make a cup of tea, drink it, and still come back to find it struggling to load the desktop. And the fans! Oh, the fans. They sound like an industrial vacuum cleaner but do absolutely nothing to cool the laptop. It stays blisteringly hot at all times, as if it’s powered by a miniature nuclear reactor instead of a processor. The heat is so unbearable that using it on your lap for more than a few minutes feels like a health hazard. Battery Life The battery life is beyond abysmal—it’s offensive. The device drains power faster than a sieve leaks water. A full charge barely lasts long enough to get through a single email, and charging it is an exercise in patience. Even when plugged in, the battery struggles to keep up with basic tasks, and it never seems to reach a full charge without hours of waiting. This is not a portable device; it’s a tethered brick pretending to be a laptop. Keyboard and Connectivity The keyboard is a disaster. The backlight flickers on and off like a broken neon sign, and the keys themselves feel cheap and unresponsive. Typing on this thing is a nightmare—expect constant typos and a generally miserable experience. Connectivity is just as bad. The Wi-Fi and Bluetooth are laughably unreliable, dropping out constantly and forcing you to reconnect over and over again. Don’t even think about using this for anything that requires a stable internet connection—it will betray you at every turn. Port Selection Who thought it was a good idea to put all the ports on one side? This idiotic design choice makes plugging in multiple devices a logistical nightmare. Want to connect a mouse and charge the laptop at the same time? Good luck navigating the tangled mess of cables that results. Audio The speakers are an insult to sound. They’re tinny, weak, and sound like they belong in a cheap toy from the dollar store. Watching movies or listening to music is an exercise in disappointment, as everything sounds flat and lifeless. Plug in headphones if you want to salvage any semblance of audio quality—but don’t expect miracles there, either. Software If you thought the hardware was bad, the software will truly push you over the edge. Samsung has stuffed this laptop full of bloatware that bogs down the already struggling performance. Most of these pre-installed apps are completely useless, and uninstalling them feels like a chore. Even worse, the integration with Samsung’s ecosystem is half-baked and borderline unusable. Supposedly "seamless" features like syncing with your Galaxy phone are riddled with bugs and glitches, often refusing to work at all. The updates, when they do arrive, are rare and utterly ineffective at fixing the fundamental issues plaguing the device. Miscellaneous Issues The list of problems doesn’t stop there. The device has a bizarre tendency to crash without warning, often in the middle of important tasks. The trackpad is imprecise and infuriating to use, frequently misregistering gestures or failing to respond altogether. The lid wobbles precariously, and the hinge feels like it’s on the verge of snapping every time you open it. Overall Verdict The Galaxy Book 3 360 is not just a bad laptop—it’s a monument to failure. Every aspect of this device, from its flimsy build to its laughable performance, feels like a deliberate attempt to frustrate and alienate users. It’s a complete waste of money, time, and patience. If you’re considering buying this laptop, don’t. Take your money, burn it, and scatter the ashes in the wind. You’ll feel better about that decision than you would about owning this nightmare of a machine. Samsung should be ashamed for releasing this abomination.

Venho por meio desta reclamação expressar minha profunda insatisfação com a Samsung, empresa que sempre admirei e da qual fui um fiel cliente por muitos anos. O motivo da minha insatisfação é um problema grave que ocorreu com meu notebook Galaxy Book3 360 de 13.3 polegadas. Gostava muito do produto, só que com menos de 5 meses de uso a tela trincou sem nenhum motivo aparente. Há três dias eu fui abrir o notebook para utilizá-lo em casa e simplesmente ele estava com a tela trincada de um lado ao outro. Isso aconteceu espontaneamente ao abrir o notebook, não teve queda, impacto, nem nada que justifique o acontecido. Em pesquisa na internet, foi possível identificar dezenas de situações semelhantes não só no Brasil, mas no mundo. E esse problema não se restringe só ao Galaxy Book3 360 de 13.3 polegadas, mas a todas as versões e de todas as gerações e tamanhos, incluindo o caríssimo Notebook Samsung Galaxy Book3 Ultra. E para piorar a Autorizada da Samsung não honrou com a garantia do produto.

Péssimo, não recomendo. O notebook em si seria ótimo, se não fosse a extrema fragilidade da tela. Comprei no dia 28 de dezembro de 2023, no dia 30 de janeiro de 2024 a tela trincou, do nada. O notebook não caiu, não bateu em nada, ela simplesmente trincou. Uso com uma capa de neoprene e a mochila é almofadada, ou seja, é sempre bem cuidado. Porém a tela trincou. Não recomendo a ninguém. E infelizmente só agora que vi os relatos das outras pessoas, senão eu não tinha comprado. Inacreditável um notebook frágil assim. Agora é ver o que a Samsung vai dizer na autorizada, se vão reconhecer a fragilidade do notebook e realizar o reparo.

Este notebook seria perfeito se não fosse a baixa qualidade do material da tela. Minha tela trincou com apenas 3 meses de uso (sem quedas e sem qualquer atrito ou choque físico). Vi no Samsung Members que não sou a única cliente com o mesmo problema, assim como também não sou a única que não teve cobertura da garantia para este defeito. A alternativa está sendo recorrer com processo, pois pela incidência de casos, este é um defeito do aparelho. Um membro do Samsung Members relatou trincado com 3 dias e uso. Enfim, caro, potente, mas o material é de baixa qualidade. Não recomendo a compra deste aparelho, pois se o cliente tiver este problema com a tela terá que desembolsar mais R$ 3.900 para trocar a tela.

O produto é muito bonito, leve e funcional. Porém após 4 meses de uso tive minha tela trincada sem ter realizado algum baque ou torção no produto. Vou entrar com processo contra a Samsung e recomendo que façam, pois um equipamento nessa faixa de preço com vício oculto, certamente é um erro de projeto, devido um defeito dos materiais utilizados. Sou usuário de todo o ecossistema Samsung e realmente lamento uma marca tão boa lançar esse tipo de equipamento no mercado.

I bought this laptop for school and so far I am very happy with it. The screen is amazing and it is super fast. There are minor annoyances that I have found, though, such as the function key selection. It also has rather large bezels compared to the Dell XPS 15 for example and I think that Samsung could have done better in that design apartment. The extra large touchpad seems cool at first, but in practice I find that the size is a little excessive and doesn't add to the functionality in any way. Those are a few reasons I can't give this laptop 5 stars, but overall I am still extremely satisfied with the overall build quality, the 3k amoled display, and the peppy 13th gen Core i7 processor.

Olá venho relatar um trinco no meu Galaxy Book3 360, hoje pela manhã fui realizar meus trabalhos e então ao abrir o computador a tela trincou sem mais sem menos, fico triste, pois gosto muito do equipamento, porém algo do tipo não deveria ocorrer pelo valor elevado que investi para adiquei o produto.

Adquiri a versão com o I5-1335U e 16GB de RAM há algumas semanas. O equipamento é bem portátil, bem acabado e com um peso ok, porém a capacidade de processamento deixa um pouco a desejar, e a bateria deixa bastante a desejar, mesmo com apenas duas semanas de uso. Com uso mediano ele trava as aplicações, levando a ter que fechar tudo e recomeçar, pelo menos 2x ao dia. Comparando com meu notebook anterior, com uma configuração algo inferior, comprado em 2015, a performance não está muito melhor. Porém, a bateria esvazia rapidamente, não durando mais de 5H, e isso espremendo o uso com perfil econômico. O desempenho é completamente decepcionante. Escolhi este equipamento justamente pelo bom histórico da marca com baterias, mas talvez isso não seja uma regra.