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Chat Support

Chat support for technical support & service : Available 24/7

If you're having difficulty accessing your Samsung Account, please click here.

Please note: If you are unable to access chat, please click here.

If you're still encountering technical difficulties, please contact us via Text Support.

For technical support for printers, click here
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Text Support

Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to an agent.

(Only for customers located in Canada)

*Standard message rates may apply.
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Online Shopping

Mon-Sun 9:00AM-9:00PM (EST)




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Available 24/7
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SmartThings Support

SmartThings Chat Support : Mon-Fri : 11 AM- 8 PM (EST)

SmartThings support is only available for SmartThings app & compatible products.

For more information, please visit SmartThings Support Page
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Samsung Care+ Support

(Only for Samsung Care+ Customers)

Samsung Care+ Service Request Visit Samsung Care+ Page

Service Centre Locator

Find out more about how you can get face-to-face help
Samsung service centres

E-mail Support

Find your product and send us an e-mail for technical and service related queries.
Service support Online Sales Support

Sign Language Support

ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
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Phone Support

Speak to one of our dedicated team of experts.
Mon-Fri: 9 AM – 9 PM (EST)
Sat & Sun: 9AM - 6 PM (EST)

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Online support

Chat Support

Chat support for Technical Support & Service : Available 24/7

Online Shopping : Available 24/7

Please note: If you are unable to access chat, please click here.
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Slide-in Electric Range Recall

(Mon-Fri 9:00 am to 6:00 pm EST)



To register your slide-in electric range to request your free knob kit please Click Here
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Sign Language Support

ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
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Top Load Washer Recall Repair

Please note that www.canadatoploadwashersettlement.ca portal is now closed.

(Mon-Fri 9:00 am to 6:00 pm) for Top Load Washer Recall Repair

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Book Service Online

Book service online and track your repairs at your own convenience - anytime, anywhere!
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Email Support

Find your product and send us an e-mail for technical and service related queries.
Send us an email Online Sales Support

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Find Online Offers

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