Samsung Rewards is a loyalty rewards program that allows participants to earn points by purchasing qualifying Samsung products through Samsung.com/ca, the Samsung Shop App, and such other services and apps authorized by Samsung from time to time, and also by participating in special offers, if applicable. Participants may redeem points towards the purchase of Samsung products through Samsung.com/ca and through the Samsung Shop App. For full terms and conditions please visit Terms and Conditions.

Samsung Rewards is open to legal residents of Canada who are at least 13 years or age of older. Participants must have a valid Samsung Account ID to participate in Samsung Rewards.

To enroll in Samsung Rewards, you must create a Samsung Account and agree to the Samsung Rewards Terms & Conditions on Samsung.com/ca or the Samsung Shop App. You can also enroll by visiting Samsung.com/ca. After logging into your Samsung Account, you will have to proceed to My Samsung Account > My Rewards > and accept the Terms and Conditions of Samsung Rewards; or open the Samsung Shop App and Click to My Account and Enroll into Samsung Rewards. For full terms and conditions please visit Terms and Conditions.

No, Samsung Rewards and a Samsung Account are not the same, but you must have a Samsung Account to enroll in the Samsung Rewards Program. Please refer to Samsung Account Terms and Conditions at https://account.Samsung.com/membership/terms for more information about Samsung Account.

There is a limit of one Samsung Rewards Account per person, regardless of whether more than one person uses the same email address for the Samsung Account.

Participants may be eligible to earn points and Samsung Rewards program benefits based on their achieved Rewards Account tier status (“Tier Status”). There are three Tier Statuses: Blue, Gold and Platinum.

No, the Tier Statuses form part of the Samsung Rewards program. There is no separate enrollment.

You can check your Samsung Rewards status by signing into your Samsung Account and clicking on Samsung.com/ca > Profile Icon > My Rewards or Samsung Shop App and click the Account Icon.

No, points are non-transferable.

No, points are non-transferable.

Yes, Samsung Rewards is synced with your Samsung Account. As long as the same Samsung Account is used on Samsung.com/ca and your Samsung devices, your Samsung Rewards points will sync.

Participants must remain active in the Samsung Rewards program to retain the points they earn by earning or redeeming points at least once every twenty-four (24) months. If a Rewards Account is inactive for twenty-four (24) consecutive months, a participant’s points will expire and the participant is deemed to have forfeited such expired points. Once points are expired, they cannot be reinstated, although a participant may earn new points unless their Rewards Account has been deactivated. You will receive notification 30 to 60 days prior to such expiration.

Samsung Rewards points will not be awarded for purchases made before the Samsung Rewards program was launched. Samsung Rewards was launched on April 4, 2024 and all purchases before this date will not be eligible to earn Samsung Rewards points.

You will receive notification 30 to 60 days prior to the expiration of your points. Samsung may temporarily extend the period before points expire without notice to you. Any such extension is without prejudice to Samsung’s right to reinstate the expiration period; however, you will receive notification 30 to 60 days prior to the expiration of your points.

If you cancel your order, your earning activity, such as cancellation or return your of (remove) your purchase, points can be negative when your balance is less than points cancelled.

A participant’s Tier Status will be calculated based on their cumulative spend on qualifying products purchased within the last 24-month period. A participant’s first 24-month period will begin from the date in which the Participant has enrolled in the Samsung Rewards program. The cumulative spend will be calculated using the Final Purchase Price of qualifying products. For full terms and conditions please visit Terms and Conditions.

Participants may earn points by purchasing qualifying products through Samsung.com/ca, through the Samsung Shop App, and such other services and apps authorized by Samsung from time to time, and also by participating in special offers.

Points will be credited to the participant’s Rewards Account once the applicable return period has lapsed on the Qualifying Product purchased or, where applicable, after chargebacks are complete, whichever is later.

All points will be earned after you log into your Samsung Account and enrolled as a Samsung Rewards member.

For further assistance about earning, you can contact Customer Support at https://www.Samsung.com/ca/support/contact/.

"Reserved Status" of rewards are points issued but not yet active (redeemable) which could be referred to as Pending Rewards. Points will be credited to the participant’s Rewards Account once the applicable return period has lapsed on the Qualifying Product purchased or, where applicable, after chargebacks are complete, whichever is later. For further assistanceabout earning, you can contact Customer Support at https://www.Samsung.com/ca/support/contact/.

Each point has a redemption value of $0.005 and participants must redeem a minimum of two (2) points in any transaction using points.

Samsung Rewards points are only earned on Qualifying Products purchased through Samsung.com/ca, the Samsung Shop App. Participant will receive points based upon the Final Purchase Price paid at check out (whether paid-in-full or approved for Samsung or other financing) on qualifying products. The “Final Purchase Price” means the purchase price of the qualifying product less any discounts (including use of points for such purchase), value of free gifts, coupons, promo codes and gift certificates redeemed and does not include taxes, shipping, eco fees, other fees, if any, or other products or services that we may specify from time to time. Certain products are not eligible for reward points, including but not limited to those placed by resellers, third parties, or as the result of fraud. For full terms and conditions please visit Terms and Conditions.

The amount of points earned is calculated based on the subtotal of Qualifying Products, excluding any discounts (including use of points for such purchase), value of free gifts, coupons, promo codes, gift certificates redeemed, taxes, shipping, eco fees and other fees. Please review full terms and conditions available at https://www.Samsung.com/ca/rewards/.

Samsung will offer points through the purchase of qualifying products through Samsung’s online store at Samsung.com/ca, the Samsung Shop App, and such other service and apps authorized by Samsung from time to time. The program is not available on the Education EPP Shop App and the Enhanced Partnership Program on Samsung.com/ca and Samsung Shop App.

A Participant must spend a minimum of one dollar ($1) on their purchase transaction. The number of points available to use for a purchase and its corresponding discount to purchase will be displayed during check out. Points may not be used to pay for shipping or taxes or other fees (including but not limited to eco-fees and financing fees), if any, and are not redeemable for purchase of services (including but not limited to extended warranties, Samsung Care+, installation services and haul-away services).

There is no limit to the number of points earned and redeemed per a day.

If you purchased as a guest, you will not earn Samsung Rewards points. Points will be earned if you log in to Samsung Account and enroll to Samsung Rewards.

Samsung Rewards points may be redeemed toward the purchase of Qualifying Products on Samsung.com/ca or the Samsung Shop app.

It may be that the total number of Samsung Rewards points you have is not sufficient.

Participants must redeem a minimum of two (2) points in any transaction using points.

For further assistant about redemption, you can contact Customer Support at https://www.Samsung.com/ca/support/contact/.

Participants must redeem a minimum of two (2) points in any transaction using points.

For further assistant about redemption, you can contact Customer Support at https://www.Samsung.com/ca/support/contact/.

Each point has a redemption value of $0.005 and participants must redeem a minimum of two (2) points in any transaction using points.

Where an order for a product purchased using points is returned or cancelled, points will be returned to the Participant upon cancellation or once Samsung accepts the return of the applicable product in accordance with the terms and conditions of return.

Where both cash and points are used for a purchase or where multiple products are purchased but not all products are returned in accordance with Samsung’s terms and conditions of return, the points returned to the Participant will be provided on a pro-rata basis, together with a refund of any cash balance of the returned purchase price where applicable.

If you still have questions after reviewing our FAQs, please call our toll-free Customer Service line, Monday to Friday, at https://www.Samsung.com/ca/support/contact/.

Samsung may collect certain information and personal data from you in connection with the Samsung Rewards program, and use such information and data in accordance with the Samsung Account Privacy Policy available at: https://account.Samsung.com/membership/pp. The Samsung Account Privacy Policy may be updated from time to time, so please periodically review the Privacy Policy.

You can check your Samsung Rewards Tier Status by signing into your Samsung Account and clicking on Samsung.com/ca > Profile Icon > My Rewards or Samsung Shop App and click Account Icon.