Can I request a specific date or time slot for my delivery to arrive?
No. Unfortunately, we don't offer the delivery service for a specific date or time slot.
Scheduled Carrier Delivery
• Estimated delivery times vary based on your requested delivery date.
• Once your product leaves our warehouse you will receive a shipping email stating “Your goods are on the Way” to our destination scheduled carrier.
• The scheduled carrier will call the night before your requested delivery date to confirm the date and time.
• If a delivery date has been confirmed and you are no longer available at that time, please reach out prior to the confirmed date to renegotiate a new delivery timeframe.
• If you are not at home during the confirmed delivery timeframe, additional delivery fees may be incurred. Please refer to our full Terms and Conditions.
Parcel Delivery
• Once your product leaves our warehouse you will receive a shipping email stating your Order has Shipped which includes your tracking information.