A.
<p>For most products, we accept returns up to 15 days following delivery. For large appliances, such as refrigerators or dishwashers, customers must request a return within 7 days of delivery. For more information about our return policy, please review Section 8 of our Terms & Conditions at <a href="https://shop.samsung.com/ca/termsandconditions/" target="_blank">https://shop.samsung.com/ca/termsandconditions/</a></p>
<p>The returned product(s) must be accompanied by all original packaging, manuals, accessories, free items and other components or parts that accompanied the product when it was delivered.</p>
<p>• The product and all components must be in their original, undamaged condition (unless otherwise accepted).</p>
<p>• If you wish to return a product that came with a free promotional item, all items must be returned together to get a full refund.</p>
<p>• If you wish to keep the gift, the current retail value of the promotional item will be deducted from your total refund amount.</p>
<p>If you need more information, see our <a href="https://www.samsung.com/ca/shop-faq/returns-and-cancellations/">Return and Cancellations FAQs</a>.</p>
