Use Samsung Recovery to back up your data on your Galaxy Book

Last Update Date : Jun 20. 2020
Use Samsung Recovery on your Galaxy Book

If you are having an issue with your Galaxy Book or if it isn’t running properly, use Samsung Recovery to reset the device and restore it to a previous point in time. Samsung Recovery has options for creating a backup, performing a reset, and even restoring the Windows OS. You should consider creating backups regularly when your Galaxy Book is running well, especially if you plan to make big changes. This will ensure that you have a stable backup available in case your Galaxy Book ever malfunctions.

Information provided applies to devices sold in Canada. Samsung Recovery is not available on all Galaxy Book models.

Create a backupClick to Expand

Your Galaxy book allows you to back up all your data and important information to a storage device. Like we said, it's a good idea to create backups regularly so you can be prepared if the worst case scenario happens.

1 If desired, connect an external storage device to your Galaxy Book.
2 Next, select the Start icon, and then open Samsung Recovery.
3 Select Back up computer.
4 Enter a name and description for the backup image. Select the connected storage device, and then select Start backup.
The backup will take a couple minutes to complete.
5 The backup will take a couple minutes to complete. When it's done, select OK.

Recover from a backupClick to Expand

If your data is suddenly gone or if your Galaxy Book is acting funny, don’t worry. You can still recover your data and information from the backup you created on a storage device.

1 If needed, connect the external storage device with the backup data to your Galaxy Book.
2 Next, select the Start icon, and then open Samsung Recovery.
3 Select Backup and restore management, and then select Restore next to your desired backup.
Select Backup and restore management, and then select Restore next to your desired backup.
4 Select Start restore, and then select OK. The Galaxy Book will restart and begin the recovery. The process may take a couple minutes.

Perform a factory resetClick to Expand

A factory reset will delete all your personal information from your Galaxy Book. Make sure to back up sensitive or important information before starting a factory reset, so you don't lose your data.

1 Select the Start icon, and then open Samsung Recovery.
2 Select Computer factory reset, and then select Start factory reset.
Select Computer factory reset, and then select Start factory reset.
3 Select OK, and then use the on-screen instructions to complete the reset.

Use Windows RecoveryClick to Expand

 If you tried using Samsung Recovery to perform a factory reset and your issue is not resolved, you can also use Windows Recovery. This will reinstall a fresh copy of Windows on your Galaxy Book if you need to start over.

1 Select the Start icon, select Settings, and then select Update and Security.
2 Select Recovery, and then select Get started under Reset this PC. A window will appear with two options for resetting the device.
Update and Security settings
3 Choose Keep my files if you’d like to remove all apps and settings but keep your personal files.
4 Or, choose Remove everything to remove all apps, data, and settings.

Hard restore with Samsung RecoveryClick to Expand

A hard restore erases permanently all current files, settings, programs, and other data. It should be used as a last resort and only by expert users. Samsung is not responsible for any lost data and highly recommends customers to visit our Support Center to contact a technical support representative before trying this procedure on your Galaxy Book.

Press the Power button to turn on your Galaxy Book and immediately press and hold the F4 key when the Samsung logo appears. Wait until Samsung Recovery starts up and select Agree to accept the terms of use. Select Backup and restore management and then select Restore next to “Factory state image” to reset your Galaxy Book. Next, select Start restore and then OK to confirm your decision. The process will take a few minutes to complete and all your data will be permanently deleted to restore your Galaxy Book to factory settings. Once the restore is completed, select OK and your device will restart, and then start Windows 10.

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