Manage the lock settings on your Samsung Chromebook
The Smart Lock feature lets you unlock your Chromebook using your phone, so only you will be able to access your device. You will need a compatible Android phone, Chromebook, and Google account to use Smart Lock. If you prefer a different type of security, you can also set up a PIN lock.
Information provided applies to devices sold in Canada. Available screens and settings may vary for Chromebooks sold in other countries. Fingerprint unlock is only available on select models.
You can use your phone to unlock more than one Google account on your Chromebook, or unlock the same account on different Chromebooks. To unlock your Chromebook with your phone, make sure the following requirements are met.
- Your phone must have Android 5.0+ and Bluetooth.
- Your phone must be unlocked and be within 30 m (100 feet) of your Chromebook.
- Your phone must have a lock screen enabled and should be set for automatic unlock.
- Your Chromebook should be updated to the latest verion and should have Bluetooth enabled.
- Both devices must be signed in to the same Google account and have internet access.
Note: If you're using your Chromebook at work or school, your administrator might have turned off Smart Lock. If you can't turn it on, ask your administrator for help. The account you're unlocking can't be an Android Enterprise account.
Note: Before you can use Smart Lock to unlock your Chromebook with your phone, you'll need to activate the feature and go through some security steps. If you have more than one phone nearby, turn off the ones you won't be using before setting up Smart Lock.
When you don't feel like entering a password, grab your phone and Chromebook, and then use Smart Lock to unlock the computer for you.
When your Chromebook is locked, simply open the Chromebook's lid or press a key to wake it from Sleep mode. On the login screen, there will be a lock icon under your user account's name. Unlock the connected phone and make sure it has Bluetooth enabled; the lock icon will glow green when the Chromebook sees that your connected device is unlocked.
When the lock icon turns green, select your profile picture to sign in to your Chromebook. If the Chromebook will not unlock, hover your cursor over the lock icon. It will give you advice on how to fix the problem.
Note: Smart Lock can be turned off if you no longer want to use it. The steps are similar to turning on the feature.
Note: You can set your Chromebook to lock and unlock using a PIN instead of always using your Google account password. Keep in mind that if you set a PIN lock screen, you may still need to enter your Google account password once every 24 hours.
Note: If you're using your Chromebook at work or school, your administrator might have turned off PIN unlock.
Note: Once your PIN is set up, you can use it to lock and unlock your Chromebook whenever needed.
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