Galaxy Battery

Galaxy’s High-quality,
High-performance Battery

Every Samsung mobile device is equipped with a high-quality, high-performance battery to strengthen your Galaxy experience.
Learn how to get the most from your battery and receive personalized care through our 24/7 Customer Support Centre.

View of group of people looking at Galaxy device.
View of Galaxy device and charging progress icon. View of Galaxy device and charging progress icon.

Understand Your Battery

Lightweight Lithium-ion Battery

Galaxy showcases an integrated state-of-the-art Lithium-ion (Li-ion) battery that is both lightweight and long-lasting.
Learn more about battery life and proper use to maximize
your battery’s performance.

Learn more
View of Galaxy device with charging cable inserted. View of Galaxy device with charging cable inserted.

Battery Care & Maintenance

Long-lasting Battery Care

While all rechargeable batteries have limited lifespans, you can learn about proper battery use and care to ensure their safety and efficiency.

Learn more
View of person taking a photograph of the Eiffel tower. View of person taking a photograph of the Eiffel tower.

Usage Time Optimization

Stress-free Mobile Life

Battery performance may be affected by factors such
as usage patterns and environments.
Discover various ways to improve your battery performance
so you can enjoy your mobile life without interruption.

Learn more
View of Galaxy watch, Buds and Smartphone charging together on wireless charger. View of Galaxy watch, Buds and Smartphone charging together on wireless charger.

Charging TIPS

Try this out if your phone isn’t charging properly!

In a world where everything is connected through smartphones,
batteries play a central role in keeping us together.
To prevent any disruptions to your Galaxy experience, here are some tips on troubleshooting charging issues.

Learn more
View of two people holding a Galaxy smartphone and wearing a Galaxy Watch. View of two people holding a Galaxy smartphone and wearing a Galaxy Watch.

Warranty and Service

Convenient Customer Support

Live a more convenient and comfortable mobile life
— receive the help you need whenever, wherever
and however you choose.

Learn more

Contact Info

Online Support

There are a number of a different ways of contacting us via Live Chat, Text, Email and more.

Chat Support: 24/7

Please note: If you are unable to access chat, please click here.
Learn more Chat with Us

Call Support

Speak to one of our dedicated team of experts.
Mon-Sun: 9 AM – 9 PM (EST)

Call now

Face to Face Support

Service Centre Locator
to help you find nearest service centre
Click here

Sign Language Support

ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
Learn More

Printers Support

For technical support for printers
Click here
View more

The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you