Samsung Dishwasher - Dishes are not dry

Last Update date : Oct 02. 2020
Samsung Dishwasher - Dishes are not dry

Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again and the water droplets form, they form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes (although this doesn't work as well with plastic dishes or containers, which cool quickly). Any remaining droplets on the dishes evaporate away, which is easier when the door is left cracked. Let us show you how to maximize your dishwasher's drying performance.

The provided information refers to dishwashers sold in Canada. The available settings and options may differ for appliances sold in other countries. Some models have a "Heated Dry" option (because they have plastic tub instead of a stainless steel one). Turn this setting on to increase drying performance.

Use Rinse Aid

Your dishes will not get dry without rinse aid. Rinse aid decreases the surface tension of water, causing it to condense, drip, and evaporate more easily, which condensing dry technology requires in order to function effectively. You should consider rinse aid a required component of running a cycle on your dishwasher, just like using detergent (unless you prefer to dry your dishes by hand). The amount of rinse aid used per cycle should be set higher when washing larger amounts of dishes.

Open the door after the cycle ends

Open the door approximately 1 inch within 1 hour of the cycle's completion. The air circulation will help improve the speed of evaporation. Some models include an "AutoRelease" function which will automatically crack the door open this way after a cycle is completed.

Connect the dishwasher to a hot water line

Hot water cleans better and then evaporates faster than cold water. The home's hot water supply should be set between 120 to 149 degrees Fahrenheit (48 to 65 degrees Celsius).

Make sure to load the dishwasher correctly.

Loading the dishwasher properly not only ensures that the dishes are cleaned thoroughly, but will also improve drying performance. Most importantly, make sure the dishes are loaded in such a way that water can drip off.

Test the dishwasher to confirm if service is required

There are three aspects to drying dishes that a dishwasher might fail at. If the dishwasher is performing in all three of these, service may not be required.

  • Check to see if you hear the fan blowing during the dry cycle. It may be very quiet, so listen closely. If you do not hear the fan at any point during the cycle at all, service is required.
  • Fill up the rinse aid dispenser, adjust the dispenser to use the maximum amount of rinse aid, run a cycle, and then check the rinse aid dispenser after the cycle. If it is still full and no rinse aid dispensed during the cycle, service is required.
  • If your dryer has a "Heated Dry" function, and you have performed the other troubleshooting steps and the dishes still do not get dry, then service is required.

If service is required, visit our Support Center to request it. Otherwise, the previous steps are the best way to maximize the drying performance of your dishwasher.

Thank you for your feedback!

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