Wireless PowerShare issues on Galaxy phones

Last Update date : Oct 17. 2020
Wireless PowerShare issues on Galaxy phones

Phones with the Wireless PowerShare feature can charge other Samsung devices that are compatible with the Qi charging standard. However, other Qi devices may not be compatible with Wireless PowerShare.

Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries. In areas with low signal, wireless charging may interfere with call and data reception.

Remove third-party cases or covers from both devices

Wireless PowerShare will not work through particularly thick cases, and some materials may prevent charging. Remove any third-party cases or covers from your Galaxy phone and Samsung device with Qi charging standard.

You should also remove headphones. Do not use any while sharing power because doing so may affect nearby devices.

Make sure the phone that is providing power has sufficient charge

If the phone sharing power has less than 30 percent battery and is not plugged in, Wireless PowerShare will not turn on.

However, if you charge the phone while wirelessly charging another device, the charging speed may decrease or the device may not charge properly.

Turn on Wireless PowerShare

On the phone with Wireless PowerShare, swipe down from the top of the screen with two fingers to access the Quick Settings panel. Then, Swipe to and tap the Wireless PowerShare icon to turn on the feature.

You can also charge both devices with one cable. After turning on Wireless PowerShare, connect the two devices using your included charger, both devices will charge simultaneously.

If you are using a Galaxy Fold, please close the phone before starting Wireless PowerShare.

Place the devices on a flat surface with plenty of space

Because the position of the wireless charging coils can vary by device, you may need to slowly move the devices until they are in the correct position. When charging starts, the PowerShare phone will vibrate and play a tone.

With all charging, some heat is generated during the process, especially if both devices are charging simultaneously. Wireless PowerShare will turn off if either device becomes too warm.

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