How to update the software on your Samsung TV
From time to time, your Samsung TV will receive software updates that add new features or fix bugs. No matter which model you own, keeping the software up to date is important for the best performance. You can update your TV over the internet or by using a USB flash drive. Just keep in mind that after an update, your video and audio settings might reset to their default values.
Note:
- This guide applies to Samsung TVs sold in Canada. Steps may vary slightly depending on your TV model and software version.
- If you're thinking about upgrading your Samsung TV, you can explore our latest models on our website.
There are a few things to keep in mind before updating your Samsung TV to help ensure the process goes smoothly.
- Connect your TV to the internet: Make sure your Samsung TV is connected to a stable internet connection. You can test your network by using another device, like your phone or tablet, on the same Wi-Fi.
- Software updates may vary by model: Most Samsung TVs receive updates that can include new features or improvements, especially in the early years. Over time, updates typically focus on resolving issues and maintaining performance rather than adding features.
- Updates usually only take a few minutes: Most software updates complete quickly, but this can vary depending on your internet connection and the size of the update.
- Don’t turn off the TV during the update: Your TV may turn off and on automatically during the process. This is normal. Interrupting the update may cause issues.
- Need help with a failed update? If your TV doesn't complete the update or shows an error, please contact us for assistance.
- Some settings may change after an update: While rare, your TV's picture settings or sound settings might reset to their defaults. It's always a good idea to check them after an update, just in case. If needed, you can easily adjust them again.
If your Samsung TV is connected to the internet, you can have software updates downloaded and installed automatically, often while you're watching. Once the update is complete, it will be applied the next time you turn on your TV. This setting is usually enabled by default, but it’s always a good idea to double-check:
Note: If Auto Update is turned off, highlight it and press the Select button on your remote to turn it on.
If you’re not sure whether your Samsung TV needs an update, you can manually check through the software update menu. Just make sure your TV is connected to the internet, this method only works when the TV is online.
Note: If an update is available, it will begin right away. If no updates are found, select OK to exit the menu.
If your Samsung TV isn’t connected to the internet, you can download the latest software file from the Samsung website and save it to a USB flash drive. Then, simply plug the USB into your TV to start the update.
Warning: This procedure is intended for advanced users. Don’t let that discourage you. But if you choose to proceed, be sure to follow each step carefully. Attention to detail is important to ensure the update works correctly.
Note: If no result appears when you enter your model code, make sure it’s typed correctly. If you're still not seeing anything, your TV model may not be supported in Canada. You can also contact Samsung Support for assistance.
Note: If there are multiple software files listed, download the most recent version. Look at the version number or date listed under each file to identify the latest one, as it will include the newest improvements and fixes for your TV.
Note: Your USB flash drive should be empty and formatted to FAT32 for the update to work properly.
If your Samsung TV was released in 2021 or earlier, the steps to manage software updates may look a little different. Follow the instructions below if the previous steps don’t match what you see on your TV.
Keep your TV updated automatically
- Navigate to and select Settings, then select Support.
- Select Software Update.
- Select Auto Update to turn it on, if it isn’t already enabled.
Manually check for a software update
- Navigate to and select Settings, then select Support.
- Select Software Update, then select Update Now.
- If a new update is available, it will be downloaded and installed. If there are no new updates, select OK to exit the menu.
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