Galaxy A17

Samsung

Hola. Puedes encontrar consejos para aprovechar al máximo la batería de tu Galaxy en este enlace: https://www.samsung.com/mx/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ Después de realizar las instrucciones y seguir los consejos de la guía que te compartimos, verifica el rendimiento de la batería; si tu Galaxy es nuevo o se acaba de actualizar, se requerirá cierto tiempo para que el sistema se adapte y pueda optimizar la batería según el patrón de uso. Si la situación persiste, por favor comunícate al 800-SAMSUNG (800-726-7864), un especialista del área correspondiente te brindará la ayuda necesaria. ¡Saludos!

CX

Thank you for taking time to review your new A17! Your loyalty means the world to us, and we'll always wow you for many more years to come! With the slim 7.5mm sleek frame, this will fit in your pocket or bag perfectly, and we are delighted to see you have added extra protection with a case! Thanks to the sleek 6.7" Super AMOLED display and 5,000 mAh battery, you'll get the ultimate experience on this phone! Your phone will unlock more possibilities than ever before, and those apps that come with the phone are designed to take your phone experience to a whole new level! Check out the User Manual which is available online here: https://downloadcenter.samsung.com/content/UM/202509/20250930132516441/SM-A15X_A16X_A17X_E176B_M176B_E055F_M055F_A06X_E066B_M066B_A075F_E075F_M075F_UG_EU_16_Eng_Rev.1.0_250922.pdf To help us reduce e-waste, the User Manual is now provided online for our customers to view at their own will. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

CX

Thank you for this five‑star review of your awesome Galaxy A17, Molene, and for these beautiful pictures taken with it! We're thrilled to hear that you love all the impressive features and enhancements this device offers, including its advanced Triple Camera system with upgraded OIS stabilisation. It’s also great to know that you’re impressed by its long‑lasting and powerful 5000mAh battery. We can confirm that the Voice Input feature is still available on this model. You can activate it by heading to: Settings > General management > Samsung Keyboard settings > Voice input > Then open any app with a text field and tap the microphone icon on the keyboard to start dictating. We hope the guidance above helps you enjoy an even more amazing experience with this product. ^CL at Samsung Support

Samsung

We're disappointed to see that you are facing issues with responsiveness on your A17 5G, Jac. This certainly isn't the experience we would expect from such a high quality model. You can sometimes face issues with touch response due to latency, though with the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. We'd also like to gather further information on the issue you are having with setting up your fingerprint, so that we can ensure this issue is resolved. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Samsung Service Team

Hallo, vielen Dank für deine gute Bewertung unseres Samsung Produkts. Deine Begeisterung erfreut uns sehr und wir sind glücklich zu lesen, dass dir unser Produkt gefällt. Wir schätzen, dass du dir die Zeit für die Rezension genommen hast.

Samsung Service Team

Hallo, vielen Dank für die positive Bewertung. Es freut uns, dass du dir die Zeit für das Feedback genommen hast. Wir wünschen dir noch viel Freude mit deinem Gerät.

CX

Huge congratulations to you on your upgrade to the awesome Galaxy A17, Mopey! It's brilliant to hear that you were impressed by how easy it is to transfer your photos and data using the onscreen prompts, and we're thrilled to know that you're enjoying the brilliant performance of your new phone. Thanks so much for taking the time to share your review. Keep enjoying! ^EW at Samsung Support

Samsung

We're sorry to hear that you initially had an issue with Smart Switch when setting up your new A17, and that you're finding a few features to be slower than expected. We'd love to help and ensure you're having a smooth experience. We recommend ensuring your software is fully up to date, and you can do this at Settings > Software update > Tap Download and install. You can further optimise your phone at Settings > Device care > Optimise now. The following link contains more helpful steps to boost your performance: https://www.samsung.com/uk/support/mobile-devices/how-to-keep-your-galaxy-mobile-device-from-slowing-down/ Google Messages is the default choice on newer Galaxy devices as it delivers a feature rich service, but you can still download Samsung Messages from the Galaxy Store if you prefer and if you're in the UK. We hope this information is helpful, and we appreciate you sharing your feedback. ^EW at Samsung Support

Samsung

Congratulations on your new A17, Richard. We're really pleased to hear that you're enjoying the smooth performance and the variety of functions. We appreciate your feedback regarding the Side key. We do expect your phone to last much longer than 2 years, and you are promised 6 years of software and security updates. Thank you for sharing, and we're wishing you many happy years ahead with your phone! ^EW at Samsung Support

Samsung Service Team

Hallo, bitte beachte, dass der Akkuverbrauch deines Galaxy A17 von unterschiedlichen Faktoren beeinflusst wird. Du verlängerst die Betriebsdauer, wenn du Funktionen deaktivierst, die du nicht immer brauchst. Das sind z.B. GPS und Bluetooth. Schließe zusätzlich regelmäßig im Hintergrund laufende Apps über den Anwendungsmanager. Auch durch das Aktivieren der automatischen Displayhelligkeit lässt sich der Akkuverbrauch senken. Solltest du eine bestimmte App als "Akkufresser" im Verdacht haben, überprüfe den genauen Verbrauch unter "Einstellungen > Gerätewartung > Akku > Akkuverbrauch". In unserer FAQ haben wir zudem viele Tipps zum Akku zusammengetragen. Schau doch mal rein: https://www.samsung.com/de/support/mobile-devices/wie-optimiere-ich-die-akkulaufzeit-meines-galaxy-smartphones/. Überprüfe auch gerne einmal den Akkustatus deines Galaxy A17. Eine Anleitung dazu findest du unter folgendem Link: https://www.samsung.com/de/support/mobile-devices/so-uberprufst-du-den-akkustatus-deines-samsung-galaxy-smartphones/

Samsung Service Team

Hallo, vielen Dank für dein Feedback. Manchmal benötigt man etwas Zeit, um sich mit neuen Geräten vertraut zu machen und die Verbesserungen wirklich wahrzunehmen. Falls du bei bestimmten Funktionen oder Einstellungen noch unsicher bist oder Fragen hast, kannst du dich jederzeit auf unserer Homepage darüber informieren. Verwendest du ein dickes Displayschutzglas, das die Funktion des Fingerabdruckscanners negativ beeinflussen könnte? Probiere, ob die Option unter "Einstellungen > Anzeige > Berührungsempfindlichkeit" hilft. Hilft dies nicht, lösche bitte die gescannten Fingerabdrücke und lege sie neu an. Bewege dabei den Finger etwas und nimm dir Zeit bei der Einrichtung. Es kann auch helfen, denselben Finger zweimal anzulegen, damit mehr Positionen des Fingers registriert werden. Unter dem folgenden Link findest du weitere Informationen und Hinweise, die dir helfen können: https://www.samsung.com/de/support/mobile-devices/my-samsung-smartphone-is-not-recognizing-fingerprints-how-do-i-fix-it/. Schau gerne einmal rein.

Samsung

We are over the moon to see how much you are loving your new A17! Thanks to Smart Switch transferring data is a breeze and you'll be up and running in no time! Along with the huge 5,000 mAh battery, you'll get hours of fun and the price will guarantee that you'll always get more for your money! Check out this guide to help optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ ^LB at Samsung Support

CX

We're sorry to see that you aren't enjoying your A17. We've worked hard to ensure that our devices are as intuitive as possible, to ensure that everyone can benefit from great tech, no matter their experience level. You may benefit from activating Easy Mode for a simplified view. You can do this in Settings > Display > Easy Mode. If you have any further queries we can support with that will help you enjoy your phone, we're here to help. You can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're sure that with our help, you will be able to enjoy a fantastic experience with it. ^SK at Samsung Support

Samsung AU

Thank you for sharing your experience. We’re delighted to hear that you’re enjoying the value, lightweight design and ease of use. It’s wonderful to know that your device is providing the features you need while fitting comfortably within your budget.

Samsung

Thank you for taking the time to share your five‑star experience with the awesome Galaxy A17, Aiwen! We’re glad to hear how happy you’ve been with Samsung phones over the years, and that you’re enjoying the Galaxy A17’s smooth display, strong battery life, camera quality and generous storage. In particular, it’s great to know that the powerful 5,000 mAh battery comfortably lasts you through the day, and that Smart Switch made transferring everything from your previous device quick and easy. The Galaxy A17 will continue to deliver the smart, reliable and intuitive experience you’ve enjoyed with our smartphones until now, and much more! ^CL at Samsung Support

Samsung

Thanks for taking the time to leave a review of your Galaxy A17. We're sorry to hear that the phone has not met your expectations and that the battery isn't performing optimally. We will pass on your feedback. Here is a guide you can follow to optimise the battery of your phone: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not fix the issue, please get in touch so we can assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Samsung

We are disheartened to see that you are having issues with your A17, Pefki. We want all of our customers feeling satisfied with their device, and we'll do everything we can to get this working to perfection. Therefore, please reach out to our Support Teams who will be ready to assist. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Samsung

We’re sorry to hear that your first week with the Galaxy A17 5G hasn’t been the experience you were hoping for, Jool. We understand your concerns about the phone feeling slow, particularly when taking photos, as well as the battery not lasting as long as expected. The Galaxy A17 5G is designed to deliver a smooth everyday experience, with its 6.7" Super AMOLED display, 5G connectivity and powerful processor, alongside a 5,000mAh battery to keep you going throughout the day. For some useful steps to help improve performance, you can find a helpful guide here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ For battery optimisation tips to help keep your battery performing at its best, please see: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ We’re confident that, by following the steps and tips in the links above, you’ll be able to make the most of the experience this awesome product is ready to deliver, including taking photos with its powerful 50MP triple-camera system. We appreciate that you’ve only had the phone for eight days, and we remain available to assist you in getting the most from it if you still need support. Our full contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Samsung

We're delighted to see how much you are enjoying your A17 5G after a seamless set-up process! It can certainly be daunting when introducing new tech into our lives, so we have worked hard to ensure that this device is as intuitive as possible, allowing you to settle in quickly. The Octa-Core processor gives you smooth and speedy operation, which is perfectly complimented by the sleek casing. With the 6.7" screen, this model can remain a convenient size to hold, while giving you a great amount of space to immerse yourself in your phone. This device opens up a world of possibility, allowing you to find all the information you need, and endless apps for anything you may require. We're certain that this reliable model will be impressing you for years to come. Your wife has great taste in phones, and we're thrilled to welcome you to the Galaxy! ^SK at Samsung Support

CX

Thank you for your fantastic 5‑star review, Dr. Samsung — loving the name! We truly appreciate your continued loyalty to us and our products, which deliver excellent performance time and time again. It’s wonderful to know you’re loving your brand‑new Galaxy A17 — from its slim, sleek design and fast performance to the very clear on‑screen text, impressive imagery, long‑lasting battery for those busy days, and excellent connectivity services. We regret that the data‑transfer process between your phones took longer than expected, but we’re glad to hear everything is running smoothly now and performing exactly how you like it. Your positive experience truly warms our hearts, and we hope you continue to enjoy every moment with your new phone! ^HB at Samsung Support

CX

While it's great to see that you are enjoying the connectivity, battery life, and display quality of your A17 5G, George, it's a shame that you are facing issues using it. If you are unable to delete emails through your Email app after following all suggestions, we would recommend logging into your account on your email provider's website to see if the issue continues here. If so, it would suggest that the issue lies with your email provider, and we would recommend getting in touch with them for further support. With a 6.7" display, we believe that this phone gives you a vast amount of room to immerse yourself in your phone while still being convenient to carry. We would recommend thoroughly checking the specifications of your chosen model before purchasing, to ensure that it is right for you. Though the size of the keyboard is limited to that of the display, you can adjust it to your preference in Settings > General management > Samsung keyboard settings > Size and transparency. The 50 MP main camera lens on this phone is truly remarkable, and we're sure that with further use, it will blow you away. As for the performance, with the powerful Octa-Core processor running this phone, we wouldn't expect you to have any issues. We just need some further information about what performance issues you are experiencing to provide the most relevant advice, so please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a fantastic phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support

Service clients Samsung

Bonjour Fouad bachmar, Merci de partager vos impressions sur notre Galaxy A17 5G. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Si vous souhaitez augmenter la vitesse de charge, éteignez l’appareil ou l’écran quand la batterie est en cours de chargement. Si la batterie est rechargée quand l’appareil est éteint, le symbole d’un éclair est affiché sur l’écran. Vous ne pouvez pas utiliser la fonction de Charge rapide quand l’écran est allumé. Éteignez l’écran pour augmenter la vitesse de charge. Si la fonction de charge rapide n'est pas activée, depuis l’écran d’accueil, appuyez sur « Applis », « Paramètres », « Batterie » et appuyez ensuite sur l’interrupteur « Charge rapide avec câble » pour activer cette fonction. Pour que votre smartphone soit toujours performant et ainsi corriger les bugs que votre appareil peut rencontrer, nous vous recommandons de mettre à jour le logiciel de votre téléphone régulièrement: Paramètres > Mise à jour du logiciel > puis Téléchargement auto via Wi-Fi pour activer la mise à jour automatique, vous serez informé lorsqu'une mise à jour sera disponible pour votre appareil. Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation: https://www.samsung.com/fr/support/contact . Nous restons à votre disposition. Cordialement Alex, Service clients Samsung

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

CX

We're thrilled to see how much you are loving your A17 5G! The 5000 mAh battery keeps you going all day with life to spare, allowing you to dive into the epic power that the Octa-Core processor gives you on the 6.7" display With the 50 MP main camera lens, you can capture your memories in rich detail. Speedy file transfer through SmartSwitch gets you up and running in no time, allowing you to enjoy all the wonderful features on offer. This model will be wowing you for years to come! ^SK at Samsung Support

Samsung

Congratulations on your latest upgrade to the gorgeous A17 5G! It's fantastic to hear that you're enjoying the crystal clear display, the great Camera, the long-lasting 5,000 mAh battery and the overall super performance. Thank you for sharing your five-star feedback, and for once again choosing Samsung Galaxy! ^EW at Samsung Support

Samsung

Thank you for taking the time to share your thoughts and feedback about your Galaxy A17. We're saddened to hear that you aren't likely to use the features, but should you change your mind, we're certain that you would find them all to be beneficial and also good fun. These features include a fantastic Camera to capture and cherish your favourite memories in stunning detail, a bright and vibrant display to enjoy media, and the ability to talk with Gemini about anything that interests you. It's so handy to be able to make calls wherever you are, and the following link contains lots of excellent information in regard to Call Settings so that you can customise your experience: https://www.samsung.com/uk/support/mobile-devices/how-to-set-up-call-settings-on-android-phone/ We hope you will enjoy your handset going forward, as it really does have a lot to offer, and we're confident you will soon have that five star feeling. ^EW at Samsung Support