Dónde puedo encontrar soporte para mi televisor Samsung

Para ubicar el modelo de tu Samsung Smart TV, debes verificar en la parte trasera donde se encuentran las conexiones, en la esquina inferior derecha o en la parte central encontrarás una etiqueta de color gris/plata la cual contiene el código de modelo de tú producto identificado como Model Code que inicia por las letras UN si el producto es importado para Latinoamérica o UE si es para Europa.

Los últimos 4 dígitos del modelo son los que hacen referencia al país en el que se distribuye el producto, en la siguiente tabla verás un ejemplo con el modelo de un TV.

Ejemplos de modelos de otros países: LN4046C610, UE50F5700, UN65TU8200FXZX, UE40F6640SS, UE40F6640SSXXC, PS42C96HD, PS42C96HDX, UE46H7000, UE46H7000SLXXC, UE55AU7105, UE46D6100, UN50HU7000GCDF, 55UK6200PDA, LT19C350ND/ZX, LE40C530, UN32M4500APXPA, UN324500APXPA, UE43RU7405UXXC, UN32J4500APXPA, UE55AU7100K, UE43RU7405, UN32J4000APXPA, UN48JU6500GFV, UE55AU7100, UN5OTU6900FXZX, UE55JU7000, LE40C530WF1, LE40C630, UN32F4300AHXPA, UN32J4300AHCZE, LE46C530, UN60FH6200FXZX, UN58TU7000GXPE, UN40H5003, LE46B530P7WXXC, UN50TU8000G, UE7000, UN58MU6120PXPA, UN40J5200D, UN49J5200AH, UN32J4300GXZS, UN49J5200AHCZ, UE28J4100AW, UN55MU6500P, UN40J5200DGCZB, UE50J6240, UN32M4500, UN50MU6100GCFV, UE40H5570, UN48H6400ACGFV, LE22B450C4W, UE46ES6570, LE32D403E2W,  UE40, SOFTWARE UE32, UE32D, UE32F6510SSXXH, UE40MU6125KXXC, UE65NU7405UXXC, QE55Q75TATXXC, UE46F6500SSXXC, UE37C6000RWXXC, UE46ES6100WXXC, Ue65tu7125kxxc, UE37ES6100WXXC, UE55NU8005TXXC, UE50ES6100WXXC, QE32Q50AAUUXXC, UE55NU8005TXXC, UE65TU7095KXXC, ue55tu8506uxxc, UE40D5700SXXC, Ue55ru7105k, UE40JU6500KXXC, ue55tu8506, UE40D5700RS, UE50RU7475UXXC, UE40JU6500K, UE65TU7095, UE32T4305AKXXC, QE65QN900ATXXC, UE55MU6105KXXC, UE82TU8005KXXC, UE32T5305AKXXC, UE55AU7105KXXC, UE55AU7175UXXC, UE43AU8075UXXC, UE55AU8005KXXC, UE55AU9005KXXC, UE55AU9075UXXC, UE55AU8005KXXC, QE32Q50AAUXXC, QE55Q65AAUUXXC, QE55Q60BAUXXC, QE55Q80BATXXC, QE55Q70BATXXC, UE39F5000AWXXC, UE43NU7025KXXC, UE65AU7105KXXC, UN75RU7105KXXC, UE43TU8005KXXC, UE75RU7105KXXC, UE40MU6105KXXC, UE40J6200AKXXC, UE49K5500AKXXC, UE37D5500RWXXC, UE40D6100, UE65JU6400K, UE55JS9000TXXC, QE55Q60RATXXH, UE50TU8506UXXC, QE65Q90RATXXC, UE19C4000PWXXC, UE65RU8005UXXC, Ue40es6570, qe65q7famtxxc, UE40D5500RWXXC, UE32EH4003WXXC, qe55q65ratxxc, ue55tu8505uxxc, qe55q67aauxxc, qe50qn90aatxxc, UE43TU7095UXXC, QE32Q50AAUXXC, UE32J5100AWXXC, UE55JU6640UXXC, ue65tu8506uxxc, QE50Q60TAUXXH, qe50q60tauxxc, UE40K5570SUXXC, UE50TU8505UXXC, Ue43mu6125kxxc, qe65qn95aatxxc, qe65qn90aatxxc, qe65q7fna, Actualización software TV UE65NU7025, EU32H6400AWXXC, QE55QN95BAT, UE55MU6225, UE40F5000, UE32F5000AWXXC, UE55M6302, UE55KS7500, UE48J5570SUXZG, UE40ES5500WXXC, UE50BU8505K, UE32D6100SWXXC, UE37C6530UWXXC, UE40K5500AKXXC, UE55F6640SSXXC, UE26C4000PWXXC, UE37ES5500WXXC, UE55RU7402UXXH, UE55RU74O2UXXH, UE43TU7092UXXH, UE24H4053AWKKC, UE43RU7406UXXC, UE40H700SLXXC, UE43AU7105K, UE50RU7105K, UE24H4053AK, UE37ES6100W, UE24HH4053AK, UE24H4053AW, UE48J6200AK, UE64TU7125K, UE49MU6105K, UE48J5570, UE32F4500AVI, UE40B6000VW, UE40F7000SL, UE40ES8000, UE49KU6640, UE43TU7092U, UE55JS9000T, UE42RI7405U, UE50KU6000, UE50AU7175, UE48J5570SUXXC, UE32J4500AW, UE19D4003W, QE55Q7FNA, QE32Q50AAU, QE43Q60RATXXC, QE65Q70BATXXC, QE55Q80AAT, QE43Q60BAU, QE32LS03TCCUXXC, QE75Q75TAT, QE55S95B, QE55Q7FAM, QE65Q70B, QE75QN95A, QE55Q75, UE55TU7172UXXH, UN32K5100, UE46ES7000SXXC, UE55RU7105kxxc, UE55NU8000TXXU, UE49MU6405U, UE55KU6640, UE55NU8000, UE55F6320AWXXC,UE55H6500SLXXH, ue49k6300, eu32h6400aw, QE55QN95B, QE55QN95BATXXC, UE55NU8075, QE43Q60TAUXXC, QE75Q60AAUXXC, QE55Q6FNA, UE50MU6125, UE48H8000SLXXC, S95BA, UE43RU7406U, UE43RU7406, UE32ES6530, QE55Q80TATXXC, QE55S95BATXXC, UE50AU7175UXXC, UE49K5570SUXXC, UE55TU7095UXXC, QE55Q64RATXXC UE40F6400AWXXC, UE49KU6400UXXC, UE50AU7175UXXC, UN43J5202AFXZA, UE40HU6900S, LE32B350F1W, UE48J5500AKXXC, UE48J5500AK, UE49KS7000UXXC, UN39EH395003, LN40B540P8FXZX, LS24A310NHUXEN, UE37ES5500WXXC, UE55D8000YS, UN32J4500AFXZA, QN50Q60AAGXPE, UN46EH5300FXZX, UE55F8000AFXZ, UN55MU6100P, UN58H5203AGXZS, UN32T4300AGCFV, UN50TU6900PXPA, UN48J5300AGXPE, UN50NU7100GXPE, UN40ES6800G,UN50TU8000GXPE,  UN50NU7090FXZX, UE65TU8505UXXC, UN32F4000AHXPA, UE43RU7105K, UE40ES6200, QE55S95BATX, UE46F6500, UN50UN6950, UN32J4350AFXZX, UE32J5570, UE40J6200AK, UN43TU7090GXZS, UN32F5500AGXPE, UN65MU6103PXPA, UE32F5700AWXZH, UE39F5700AWXXC, UE32F5000AWXZF, UN55D8000YFXZA, UN46H6203A6XZ, UN55MU6300GCZE, UN43MU6103PXPA, UN58TU6900FXZ, UN55ES7000GXZE, UN58NU7100G , UE48H5090AWCCC, UN48J5300AGXPE, UN40J5500AFXZX, UN32M4500AFXZC, UN32M4500AJXCU,UN32EH4500GXZE, UE43RU7475UXXC, UE50TU7125K, UE40H5203AWXXC, UE50TU7125, UE40H5203AW, UN55C7000WFXZA, UN40J6200AFXZC, UN32J5500AGCZB, UN55NU8000PXPA, UN55MU6100FXZX, UE50JU6470UXXC, UN75F6300AF, UE43NU7475U, LH32MDCPLGA, UN32J4000EFXZA, UN32J4000XZA, UN48H5500AGXPE, UN55AU8000GXPE,UN40J5300AGXPR, UN55H6103AFXZX, UN49K5500AGCZB,  UN43TU7000FXZX, UN32J4000AGCZB, UN58AU7000GXPE, UN55TU8500GXPE, UN43NU7090GXZS, UN40J6500AGXPE, UN50NU7095GXZS, UE55JU6060KXXC, UE55RU7406U, HG32NB690PF, HG32NB690FF, UE28J4100AWXXC, UN40D5550RFXZX, UN40H6350AF, UN70KU8300FXZA, UN32J4000AGXUG, UN40J6400AGCFV, UN32K4100AFXZX, UE40H6400AWXXC, UN50KU6000GXZB, UN55NU6950FXZA, UN65TU8200FXZA, UN43RU7100GCZB, UE46EH5300WXXC, UN49K5500AGCDF, UN40EH5300FXZX, UN49K5300AFXZX, UN32J5500AGCFV, UN40J5290AFXZX, QE55Q7FNATXXC, UN55MU6303GXPE, UN48JU7500GXZS, QN85Q60TAPXPA, UN39FH5005GCFV, UN46F5500AGCDF, QN60Q60AAGXPE, UN65TU8000GXPE, UE46F6500SS, UN40D5800VG,UN55TU8000PXPA, UE49KU6500U, UE40HU6900SXZF, UE60JU6800KXXC, UN43TU7000GXUG, UE55KS7000UXXC, UN40ES7500FXZP, UE50ES5500WXXC, UE55M6302AKXXH, UN32K4100AFXZX, UN55TU8200FXZX, UE40F5500AWXXH, UN55NU7100PCZE, UN49J5290AGXPE,  UN40J5200DGCDF, UE40B6000VWXXC, QE49Q60RQTXXC, UN49NU7300GXPE, UN40FH5303GCDF, UE65TU7092UXXH, UE32F4500AWXXH, UE43J5570SUXXC, UN43J5290AHCZE, UN55RU7100FXZX, UE40B6000VWXXC, UE50BU8505KXXC, UN55J5500AFXZX, UN40J5200AGCZB, UN50RU7100GCZB, UE40ES8000SXZF, UE40F6400KXXC, UE55KU6000KXXC, UE49MU6105KXXC, LT27A550LGCZB, UN40F5000AGXZB, LN32D403E2DXZX, UE55JU6800, UN58TU6900P, UE55JU6800KXXC, UN40D5550RFXZP, UN22F5000AFXZA, LN37R83BDX/XAX, UN55YU8500GXPE, UE55D8000YSXXC, LT27B300EW/XE, LS26TDNSUV/ZA, UE55H6400AW, UE55H6400, LS27F358FW, LE32D403E2WXXC, UE55H6400AW, UE55H6400, UE55H7000, UE55TU7125KXXC, UE32T4305AKXXC,UE65JU6400KXXN, UN46C6300SFXZA, UN32H5500AGCTC, UN40N5200AFXZX, UE40F6500SSXXC, UN43T5300AGXUG, UN43MU6100GCZB, UE40C7000WW, QE43Q60BAUXXH, UN43J5200AFXZX, UN48JU6400FXZA, UN40J53000AGCFV, UN48JU6500GCZB, UN32J4300DHXPA, UN55NU6500GXZS, UN32H5500AGCTC, UN32EH4000GZE, UN40F5000AGXZB, EU32H6400AWXXC, PN42C430A1DXZA,UN50TU7020GXZD, UN65MU6500GCZE, UN60JU7090FXZA, UE40F7000SLXXC, LN40D503F7G. 

Nota: Esta información también aplica para otros productos diferentes a los televisores, si es tu caso y quieres acceder al sitio web Samsung de tu país, ingresa al siguiente enlace y ubica tu país de residencia.