Jet Bot AI+ VR50T95735W/WA 5W tehokas puhdistus
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Huippuominaisuudet
Ominaisuudet
Nauti älykkäämmästä imuroinnista
Kohokohdat
Imuroi älykkäästi esineet tunnistaen
Jet AI esineiden tunnistus
Imuroi turvallisesti ja tehokkaasti. Jet AI esineiden tunnistustekniikka tunnistaa ja luokittelee erityyppisiä esineitä ja huonekaluja* kartoittaen niiden sijainnin. Jet Bot puhdistaa sitten tarkasti yleisten esineiden ympärillä, pitää turvallisen etäisyyden herkkiin esineisiin tai välttää kaikkea vaarallista**.
* Esimerkkikohteita: ilmastointilaite (jalustatyyppi), jääkaappi, TV, pesukone/kuivausrumpu, ilmanpuhdistin, AirDresser, sohva, sänky, kirjahylly, pöytä, mittatilaustyönä tehdyt (jääkaappi, astianpesukone) laitteet, jätökset, sähköjohto, pyyhe/sukka, kuppi, lasikuppi, pullot, kulho, maljakko. ** Kohteen muoto tai ympäristöolosuhteet voivat vaikuttaa kohteen tunnistamiseen.
Välttää jumittumisen pieniin esteisiin
3D-sensori
Varmista, että kotisi imuroidaan ilman, että sinun on tarkistettava esteet jokaisessa huoneessa. Jet Botin 3D-sensori skannaa tarkasti laajan alueen* 3D-syvyyskameralla. Se näyttää huonerakenteen ja mahdolliset esteet, mukaan lukien kapeat tai pienet esineet, kuten kaapelit, vaikka ne olisivat vain 1 cm korkeita**.
* Jopa 1 m, vaakasuuntainen näkökenttä: 60°, pystysuuntainen näkökenttä: 40°.** Jopa niin pieni kuin noin 1 cm leveä, 1 cm korkea ja 1 cm syvä.
Helposti tyhjennettävä ja täysin pestävä roskasäiliö
Täysin pestävä roskasäiliö
Pidä pölysäiliö hygieenisesti puhtaana ja tyhjennä robotti-imurisi helposti. Koko 0,2 litran roskasäiliö, mukaan lukien monisyklonijärjestelmä, on täysin pestävä, joten se voidaan pitää puhtaana ja hygieenisenä.
Vaivaton tehokas puhdistus
Tehokasta imurointia
Puhdista kotisi paljon tehokkaammin johdonmukaisesti voimakkaan imun kiitos digitaalisen invertterimoottorin ja Jet Cyclone monisykloni-rakenteen. Suurtehoharja puhdistaa myös kaikenlaiset lattiat, mukaan lukien kokolattiamaton ja kovapuun, ilman takkuamista.
Puhdistaa pitkäkestoisella imuvoimalla
Jet Cyclone
Jet Botin ja monisyklonirakenteen ansiosta voit nauttia puhtaammasta ilmasta ja tasaisesta imutehosta. Jet Cyclone sieppaa suurijakoisen pölyn ensimmäisessä kammiossa olevaan verkkosäleikköön. Toisessa kammiossa on 8 erillistä syklonia, jotka vangitsevat hienojakoisen pölyn auttaen ylläpitämään imutehoa.
Automaattinen imutehon hallinta
Älykäs virranhallintaPuhdista kovat lattiat ja matot huolellisesti. Jet Botin älykäs virranhallinta* tunnistaa pinnan tyypin ja pölyn määrän. Sitten se säätää imutehon automaattisesti perusteellista puhdistamista varten. Joten se lisää imutehoa syväpuhdistaen kokolattiamatot tehonsäätötekniikalla.
* Älykäs virranhallinta on käytettävissä vain älytilassa.Tehokas puhdistus kaikentyyppisillä lattioilla
Suurtehoharja
Puhdista matot ja kovat lattiat tehokkaammin ja vähemmällä takkuamisella. Robotti-imurin suurtehoharjassa on pehmeistä kudotuista tekstiileistä valmistettuja hienoja kuituja, mukaan lukien antistaattista hopeaa. Suurtehopoistimet myös hiovat pieniksi karvat, jotta ne eivät pääse takkuuntumaan harjan ympärille.
Valitse valikoivasti imuroitavat huoneet
Select & Go
Maksimoi tehokkuus ja säästä aikaa valitsemalla tietyt puhdistettavat alueet Valitse ja mene -toiminnolla. Jet Bot tunnistaa huoneet ja voi imuroida ne valikoivasti huone kerrallaan varmistaen, että kotisi puhdistetaan nopeasti ja tehokkaasti.
Rajoitettujen alueiden määrittäminen pääsyn estämiseksi
Ei-mennä -alue
Vältä arvokkaita huonekaluja, tiettyjä huoneita tai muita valitsemiasi alueita. SmartThings-apin* avulla voit luoda ”Ei-mennä -alueita" tai virtuaaliseiniä valitsemalla sijainnit kotisi kartalta. Ne estävät robottipölynimuria menemästä alueille fyysisiä esteitä asentamatta.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
Helppo kauko-ohjaus älypuhelimella
Päivitetty Wi-Fi-ohjaus
Ohjaa ja valvo Jet Botia milloin ja missä tahansa Wi-Fi-ohjauksella. SmartThings-apilla* voit ajastaa sen etänä imuroimaan valitut huoneet tai asettaa ei-mennä-alueita. Jet Liven avulla voit myös seurata reaaliaikaisesti, missä se imuroi, ja etätarkistaa kotisi.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
Etätarkista kotisi ja lemmikkisi
Jet LiveTarkista lemmikkisi ja kotisi missä tahansa oletkin. Jet Botin etukamera voi suoratoistaa reaaliaikaista videokuvaa SmartThings-apin avulla*. Ja partiointitilassa voit seurata kotisi tilaa. Se tukee E2EE**-salausta, joten video on turvallisesti salattu ja vain valtuutettu käyttäjä voi katsella sitä.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili vaaditaan.** päästä päähän -salaus.Imuroinnin edistymisen reaaliaikainen seuranta
Live siivousraportti
Tarkista Jet Botin edistyminen ja tila reaaliajassa SmartThings-apilla*. Live siivousraportin avulla voit nopeasti tarkastella sen liikkumista kotisi kartalla mistä tahansa. Voit nähdä, missä se on imuroinut, keskeyttää sen tai käskeä sitä pysähtymään. Voit myös tarkastella imurointihistoriaa.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
Mitä laatikossa on
Tekniset tiedot
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Pölykapasiteetti
0.2 L
-
Maksimi virrankulutus
170 W
-
Laitteen paino
4.4 kg
-
Laitteen mitat (LxKxS)
305x136.5x320 mm
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Nettopaino
9.5 kg
-
Nettomitat (L x K x S)
305x544x450 mm
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Main Color
Misty White
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Yksityiskohtien väri
Misty White
-
Digital Inverter Motor
Yes
-
CPU Type
Quad-Core R18
-
AI Processor
Intel® Movidius™ Myriad™ X
-
3D Sensor
Yes
-
LiDAR Sensor
Yes
-
Anti-Cliff
Yes
-
Maksimi virrankulutus
170 W
-
Max Running Time
90 min
-
Imuteho
30 W
-
Äänitaso
74 dBA
-
Display Type
LED
-
Akun tyyppi
Li-ion
-
Voltage
21.6 V
-
Latautumisaika
210 min
-
Charging Station
Clean Station
-
Moottorisuodatin
Yes
-
Fine Dust Filter
Yes
-
Main Brush 1
High-efficiency Brush
-
Paneelityyppi
Multi Cyclone
-
Pölykapasiteetti
0.2 L
-
Magnetic Tape
1 ea
-
Extra Filter
Pre-Motor Filter 1EA
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Consumption Power
1300 W
-
Dust Bag
2 ea
-
Voltage, Hz
220-240V~, 50-60Hz
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Dust Bag Capacity
2.5 L
-
Mitat (L x K x S, mm)
272x544x416 mm
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Paino
5.1 kg
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Filtration Rate
99.999 %
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SmartThings App Support
Yes
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Bixby, Alexa, Google Assistant Support
Yes
-
Object Recognition
Yes
-
Home Monitoring
Yes
-
Patrol Mode
Yes
-
Live Cleaning Report
Yes
-
Select & Go
Yes
-
No go Zone
Yes
-
Voice Guide
Yes
-
Aikataulutus
Yes
-
Wi-Fi-ohjaus
Yes
-
Älykäs tehonsäätö
Yes
-
Washable Dust Bin
Yes
-
Automaattinen liitäntä
Yes
-
Laitteen mitat (LxKxS)
305x136.5x320 mm
-
Nettomitat (L x K x S)
305x544x450 mm
-
Laitteen paino
4.4 kg
-
Nettopaino
9.5 kg
Arvostelut
Jet Bot AI+ VR50T95735W/WA 5W tehokas puhdistus
Arvostelut kuvine ja videoineen
Suodattimet
Relevanttiuden perusteella lajiteltuna parhaat arvostelut näytetään ensimmäisenä. Näissä huomioidaan mm. se, kuinka monta tykkäystä arvostelu on saanut, kuinka uusi arvostelu on ja onko siinä kuvia tai muuta, jota lukijat arvostavat arvosteluita lukiessaan.
Suodattimet
244 Arvostelut
2023-05-18
Samsung Customer Care
Hello there, We would love to discuss your vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145807584) to help our team gather your information. Have a great day. -John
2022-01-04
San Jose, CA
2021-12-03
Ugny
2022-02-14
Samsung Care
Dear Valued Samsung Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs. Reference number: 1144609480 -Trisha-
2022-06-16
Glasgow, KY
2023-03-10
Samsung Care
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566845) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2021-12-03
Lavelanet
service clients Samsung
"Chère Marine0987, Nous vous remercions d’avoir partagé votre expérience avec l’Aspirateur Robot Jet Bot AI+ Samsung, Sachez que votre Clean Station élimine la poussière grâce à la technologie “Air Pulse”. Son système de filtration multicouche piège 99,999% de la poussière fine et des allergènes. C’est pour cela que la Clean Station peut être bruyante. De plus, vous pouvez définir des zones d’accès interdites afin que votre robot n’y aille pas grâce à l’application SmartThings. Pour un usage optimal de votre appareil, nous vous mettons à disposition notre page dédiée aux solutions et astuces: https://www.samsung.com/fr/support/model/VR50T95735W/WA/ Enfin, nous vous invitons à rejoindre la communauté Samsung pour partager votre expérience avec d’autres utilisateurs: https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre écoute, Morgan, service clients Samsung "
2023-01-04
Kansas City, MO
2021-07-12
upper marlboro
2022-07-20
Köln
Samsung Service Team
Hallo, deine Begeisterung freut uns sehr. Wir danken dir, dass du deine Eindrücke mit uns teilst.
2021-09-08
USA
Samsung Care
Thank you for sharing how you feel about the unit. We hear our customers' concerns. We are looking into this and will provide an update on Samsung.com when available. ^Pat
2021-11-16
TOULOUSE
service clients SAMSUNG
"Cher Yoann L, Merci d’avoir pris le temps de nous laisser un avis concernant l'Aspirateur Robot Jet Bot AI+ Samsung, Pour optimiser le fonctionnement des capteurs de votre aspirateur, nous vous recommandons de les nettoyer ainsi que sa caméra. Vous trouverez sur ce lien comment faire: https://www.samsung.com/fr/support/home-appliances/comment-nettoyer-et-entretenir-mon-aspirateur-powerbot/ Si la situation persiste, sachez que votre appareil est garanti 24 mois. Voici tous les détails de la garantie: https://www.samsung.com/fr/support/warranty/ Vous pouvez ainsi nous contacter au 01 48 63 00 00 et nous serons en mesure de vous conseiller sur la marche à suivre. Nous sommes disponibles du lundi au samedi, de 9h à 20h. Aussi, pour utiliser au mieux votre aspirateur, n’hésitez pas à consulter notre page dédiée aux solutions et astuces: https://www.samsung.com/fr/support/model/VR50T95735W/WA/ Enfin, nous vous invitons à rejoindre la communauté Samsung, afin de partager votre expérience avec d’autres utilisateurs: https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre disposition, Alex, service clients Samsung "
2025-10-13
Raleigh, nc
SEA Care
JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ Please refer to your user manual for more details if the JetBot is not cleaning the assigned area. Turn to page 45, "The map which the Jet Bot has created is different from the saved map and the map is also drawn askew." User Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151013064) to help our team pull up your information. Have a great day. ^Camille
2025-03-10
SEA Care
Hi there, We appreciate you sharing your experience with the appliance. Please see page 44 for some troubleshooting steps to help the unit return to the docking station (The Jet Bot cannot find the Clean Station). Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148570215) to help our team gather your information. Have a great day. ^Charles
2022-07-12
Nürnberg
Samsung Service Team
Hallo, vielen Dank für die positive Bewertung. Es freut uns, dass du dir die Zeit für das Feedback genommen hast. Wir wünschen dir noch viel Freude mit deinem Gerät.
2024-05-06
Florida
2022-07-12
2022-07-13
Saint Louis MO
Samsung Care
Hi Ismo, We appreciate your review of your overall experience with the power of your Samsung vacuum, and we'll be glad to provide you with a link to a troubleshooting guide to fix this concern. See page 40. https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144970239) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
2021-08-22
Samsung Care
I see where you are coming from about ways to help the vacuum learn certain objects. I feel like this is something we can work on and improve with this feedback. Thanks for leaving a review, Kinga.
2022-01-15
Antrim, NH
samsungcare
Thanks for the review, Barbara. We appreciate you sharing your feedback with us regarding the Jet Bot. Your feedback helps us understand steps we can take to better our products. To make sure you are getting the best performance out of your Jet Bot. Take a look at the tips in the link below. ^Pat http://www.samsung.com/us/support/troubleshooting/TSG01003061/
2021-11-03
Perkiomen, PA
samsungcare
I understand there are a few issues with the device. Thank you for sharing your feedback. You bring up some important points about the device shutting the door. We will forward this information to our product specialists. ^Pat
2021-11-01
Winter haven
2024-03-17
Texas
SEA Care
Hi there, We aim to ensure your vacuum is functioning at its best. Let us help you out. Please refer to pages 22-24 in the cleaning functions section of the user manual to review the functions and modes of your vacuum, pages 27-32 for maintaining the vacuum, and page 50 for battery usage: https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146963602, to help our team pull up your information when you message us. Have a great day. -John
2022-09-25
WA
2021-11-20
Nay
2022-07-05
Deggendorf
Samsung Service Team
Hallo, vielen Dank für die positive Bewertung. Es freut uns, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen noch viel Freude mit Ihrem Gerät.
2022-10-26
North Caronlina
2022-07-13
Las Vegas
Samsung Care
Hi JerryLondon, We appreciate your review of your overall experience with the performance of your Samsung vacuum, and we'll be glad to provide you with a link to a troubleshooting guide to fix this concern. Empty Dust function does not work. See page 41. https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144970316) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
2022-01-04
Richmond VA
2022-10-26
California
2022-06-19
Hannover
Samsung Service Team
Hallo, vielen Dank für die positive Bewertung. Es freut uns, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen noch viel Freude mit Ihrem Gerät.
2022-05-11
Samsung Care
Hi Arin, Thank you for bringing this to our attention. I see you have some concerns with the Jet Bot AI+ Robot Vacuum with Object Recognition. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Your robot vacuum uses certain settings and algorithms to navigate and clean your home. However, lighting, obstacles, home decor, and home construction can affect its pattern and where it cleans. Here are some common questions and answers if you have questions about how the POWERbot's navigation or cleaning patterns work. POWERbot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS00088082/ When the Jet Bot does not have a saved map, it studies cleaning space through the Auto Clean function, which starts from the Clean Station. After studying the cleaning space, a map is saved. (The map creation is enabled through the SmartThings App only.) You can edit or delete the map at the SmartThings App Cleaning Functions on page 22 https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/VR50T95735W/AA One (1) year parts and labor Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144724125 Have a great day. ^Charles
2022-07-24
Frisco, TX
2021-07-13
Charlotte, NC
2022-07-11
Alabama
2022-01-17
California
2021-12-27
Buckeye, AZ
2023-01-07
NJ
Samsung Care
Hi Jared Ferreira, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG) Have a great day. ^Charles
2022-06-28
Philadelphia
2021-11-27
2024-09-05
Fairfax, Virginia
SEA Care
Hi there, We understand how you feel about not being able to maximize the camera features of your robot vacuum. We want to speak with you directly to confirm the severity of why this function was disabled. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147504442, to help our team pull up your information when you message us. Have a great day. -John
2022-01-03
Minnetonka, MN
2022-05-14
Troy, MI
2023-05-02
Schertz Texas
2022-04-28
Aiken, SC
2022-10-12
Forest Hill, MD
2022-01-17
Berkeley, CA
samsungcare
Hey. We always enjoy hearing from our customers and seeing things from their point of view. Thank you for your feedback. We certainly will use this information to help us in our everlasting efforts to improve the overall customer experience. ^Pat
2022-06-27
Huntsville, AL
2022-11-10
Nashville
Samsung Care
Thank you for your purchase, Matt55119! Sharing your review with the vacuum keeps us on track. The below link is the user manual for your model. Turn page 11 (Jet Bot - bullet #3), page 13 (In Use - Caution bullet #3 and 10), page 16 (Installation - bullet #1, Using - bullet #3 and 4), and page 17 (Caution - bullet #4 and 7) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf For reference, I shared this link about: Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ Clean with your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086882/ Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145148233), which will help our team pull up your information. Have a great day. Melardo
2022-06-27
2022-01-13
Maplewood
2022-01-27
Monrovia, IN
2022-06-28
Great Falls MT
2021-11-19
Antibes
service clients SAMSUNG
"Chère Lilly1313, Merci de nous avoir fait part de votre avis concernant l’Aspirateur Robot Jet Bot AI+ Samsung, Pour un nettoyage profond, n’hésitez pas à utiliser le mode “Nettoyage intensif”. Vous trouverez sur le lien suivant comment faire: https://www.samsung.com/fr/support/home-appliances/comment-utiliser-mon-aspirateur-powerbot/ Sachez que votre aspirateur ne peut pas monter sur un tapis dont la longueur de fibre est supérieure à 2cm, c’est pour cela qu’il peut rencontrer certaines difficultés. Pour utiliser au mieux votre appareil, voici notre page dédiée aux solutions et astuces: https://www.samsung.com/fr/support/model/VR50T95735W/WA/ Enfin, grâce à la communauté Samsung bénéficiez des conseils d’utilisateurs et partagez les vôtres: https://eu.community.samsung.com/t5/maison-electrom%C3%A9nager/bd-p/fr-home Nous restons à votre écoute, Morgan, service clients Samsung "
2021-12-17
Clearfield
2024-03-14
New Orleans, Louisiana
SEA Care
We aim to ensure your vacuum is functioning at its best, Darnell. Let us help you out. Please refer to page 21 in the cleaning functions section of the user manual to review the functions and modes of your vacuum and pages 25-29 for maintaining the vacuum for reference: https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146951980, to help our team pull up your information when you message us. Have a great day. -John
2022-01-09
Miami, FL
2023-03-14
Kansas City, MO
2021-10-16
Samsung Care
We try to improve our products with the feedback we receive from our customers. Thank you for sharing your feedback with us. ^Pat
2023-01-17
Jackson, MN
2022-08-24
Midway, Texas
2023-01-17
Savannah
2022-11-28
Tampa, FL
Customer Care
Hi Marko, Thanks for appreciating our product, the Samsung Vacuum, despite its flow. Let me share the product manual where you can find some troubleshooting steps for the feature you mention. Troubleshooting Page 21 https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require any further information, feel free to contact us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1145208407) to help our team gather your information. Thank you for choosing Samsung. Have a great day. ^^Ross
2024-06-09
Tampa, FL
2024-01-23
NY
SEA Care
Hi Mike, Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer wanted the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day, -Ernest-
2022-10-27
Omaha
2022-10-26
Forest Hill, MD
2022-09-13
La Baule
service clients Samsung
Bonjour Soline, Merci d'avoir pris le temps de partager votre avis sur l'Aspirateur Robot Jet Bot AI+. Sachez que vous pouvez activer le mode aspiration-nettoyage qui permettra de laver votre sol. Voici un lien où vous pouvez retrouver les instructions: https://www.samsung.com/fr/support/home-appliances/comment-utiliser-le-mode-aspiration-nettoyage-du-powerbot-e/ Nous restons à votre disposition et restons à votre disposition via téléphone et LiveChat. Alex, service clients Samsung
2022-06-29
2023-01-31
Yorktown VA
2024-01-06
Las Vegas, NV
Samsung Care
Hi Dale, We know how convenient to have a vacuum cleaner in our home. We'd love to help you. On page 42 of the model's user manual link, you can check the steps if the vacuum cleaner says to check the right wheel to see if there's something stuck in it. https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf To better assist you with the warranty of your Jet Bot vacuum, it would also be fantastic if we could speak with you directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146716848, which will help our team pull up your information. ^Rainly
2022-06-01
San Jose, CA
2022-12-27
Fort Walton Beach, Florida
2022-07-12
Corpus Christi, TX
2024-05-22
Mesquite, NV
2022-06-09
Zoetermeer
2022-11-12
Raleigh, NC
2023-01-17
VA
2021-09-24
Philadelphia
Samsung Care
We try to improve our products with the feedback we receive from our customers. We're happy to hear the vacuum is working so well. Thank you for sharing your feedback with us. ^Pat
2023-03-09
Marlboro nj
2022-06-27
New Orleans
2022-01-03
Newark,NJ
2021-09-07
Samsung Care
Thank you for bringing this to our attention. We are keeping our customers up to date on this matter. At this time, we are recommending our customers to check our parts website for replacements. You can find that in the link below. ^Pat http://www.samsungparts.com/customerservice.aspx?cs_menu=qu
2023-11-04
Pompano Beach, Florida
SEA Care
Greetings, We understand the importance of having a fully charged vacuum to clean the house when needed. Let us get you some guidance to get the vacuum back on track. Please see pages 17-19 under the "Charging the Jet Bot" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146494330) to help our team gather your information. Have a great day. ^Charles
2022-08-21
Samsung Care
Hi JPUCK! Thank you for your review. We apologize if the vacuum makes a terrible noise which was less than ideal, and does not meet your expectations. We are always here to help. Please be advised that if any unusual sounds, smells, or smoke come from the Jet Bot, immediately shut off the power switch of the Jet Bot and contact a service center. Kindly also check that when noise suddenly increases, turn off the power switch and empty the Dustbin. Refer to the user manual warning on pages 10 and 40 (suction power is weak): https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144838371), which will help our team pull up your information. Have a great day. Melardo
2022-10-26
Pittsburgh
2022-06-28
München
Samsung Service Team
Hallo, wir bedanken uns, dass Sie sich für unser Produkt entschieden haben und dass Sie uns Ihr tolles Feedback haben zukommen lassen. Es freut uns immer wieder zu lesen, wenn unsere Kunden so zufrieden sind.
2022-05-25
atlanta,mi
2023-03-10
Placitas, NM
Samsung Care
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566807) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2024-07-17
Service clients Samsung
Bonjour kath1234, Merci pour le partage de votre avis ! Nous sommes ravis que notre produit réponde à vos attentes ! N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2022-09-07
North Carolina
Samsung Care
Hi Lunaro33, Thank you for raising your concern about our Samsung product. We understand the vexatious experience of the vacuum making a screeching sound. I recommend clicking this link for a basic troubleshooting guide: POWERbot is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001929/ To better assist you on this matter and to collect more details, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144917776) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
2022-07-11
Buckeye, AZ
Samsung Care
Dear Samsung Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products. To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern. Your Reference Ticket Number: 1144723056 Have a great day. ^Camille
2022-07-12
Windeck
Samsung Service Team
Hallo, vielen Dank für Ihr positives Feedback. Wir freuen uns, dass das Gerät Ihre Erwartungen erfüllt.
2023-10-13
2022-07-05
Budenheim
Samsung Service Team
Hallo, besten Dank für die positive Bewertung.
2022-07-09
Samsung Service Team
Samsung Electronics GmbH Hallo, vielen Dank für Ihr Feedback. Wir bedauern, dass Sie nicht gänzlich von unserem Gerät überzeugt sind. Wir hoffen, dass Sie mit den überwiegend positiven Funktionen dennoch lange Freude daran haben. Sollten Sie Fragen bezüglich technischer Einstellungen haben, helfen Ihnen unsere Kollegen vom Support gerne weiter. Klicken Sie einfach auf unseren Account 'Samsung Electronics GmbH' und Sie gelangen zu unserem Herstellerprofil mit weiteren Kontaktmöglichkeiten. Bitte beachten Sie die jeweiligen Servicezeiten je nach Produktbereich. Herzliche Grüße aus Schwalbach, Ihr Samsung Service Team
2021-07-13
Muskegon, MI
2023-05-17
San Diego, CA
Samsung Customer Care
Good day, Let's look at some potential solutions to get your vacuum working. If your vacuum won't pick up dirt, airflow is the problem. Ensure the vacuum's parts are in good shape and together correctly, then clean the filter. Here is a link where you can review possible fixes for your vacuum. POWERbot will not collect any dirt: https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145804064, to help our team pull up your information when you message us. Have a great day. -John
2024-05-03
Ludwigsfelde
Samsung Service Team
Hallo, wir freuen uns über deine Begeisterung. Danke für das Teilen deiner Eindrücke.
2022-01-18
Sparta, NJ
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