15% dto en carrito

Refrigerador French Door 3 puertas 31 pies, Despachador agua, Negro

{{priceAnchor.priceWrapper.info.noLineOrignal}}

{{priceAnchor.priceWrapper.info.totalPrice}}
{{priceAnchor.priceWrapper.info.totalPriceMonthly}}

{{priceAnchor.priceWrapper.info.ceExchangePrice}}

{{priceAnchor.priceWrapper.info.orignalPriceAddText}}
{{priceAnchor.priceWrapper.info.lowestWasPricetext}}
{{priceAnchor.priceWrapper.info.orignalPrice}}
{{priceAnchor.priceWrapper.info.savePrice}}
{{priceAnchor.priceWrapper.info.disclaimer}}

Elige tu Color

Color :

Elige tu Capacidad

Refrigerador French Door 3 puertas 31 pies, Despachador agua, Negro
Negro 31 cu.ft.

{{item.name}}

{{item.summaryPrice}}

Puntos Samsung Rewards

Aprovecha tus puntos Rewards en esta compra. ¿No eres miembro? Inscríbete después del pago. ¿Todavía no eres miembro? Inscríbete en el checkout y empieza a ganar puntos Samsung Rewards. Los puntos Samsung Rewards se calculan con base en tu nivel de membresía y el límite máximo aplicable.
Aprovecha tus puntos Rewards en esta compra. ¿No eres miembro? Inscríbete después del pago. ¿Todavía no eres miembro? Inscríbete en el checkout y empieza a ganar puntos Samsung Rewards.

{{rewards.formatted.totalPoint}}

{{rewards.rewardsDescription}}

{{price.priceWrapper.info.totalPrice}} {{price.priceWrapper.info.vatText}}

{{price.priceWrapper.info.orignalPriceAddText}}

{{price.priceWrapper.info.lowestWasPricetext}}

{{price.priceWrapper.info.orignalPrice}} {{price.priceWrapper.info.savePrice}}

Earn 5% back in rewards

{{price.priceWrapper.info.walkoutQtyText}}

{{price.priceWrapper.info.homeDeliveryQtyText}}

{{price.priceWrapper.info.salesPitch}}

{{price.priceWrapper.info.text}}

{{price.priceWrapper.info.text2}}

{{price.priceWrapper.info.text3}}

{{price.priceWrapper.info.shippingOrBack}}

{{price.priceWrapper.info.taxPriceDisplay}}

{{upgrade.title}}

{{upgrade.learnMoreCta.text}}

{{upgrade.description}}

{{upgradeResult.displayModelName}}

{{upgradeResult.discountText1}}

{{upgradeResult.description1}}

{{upgradeResult.description2}}

{{offerFinance.title}}

{{offerFinance.learnMoreCta.text}}

{{offerFinance.description}}

{{galaxyForever.title}}

{{galaxyForever.learnMoreCta.text}}

{{galaxyForever.description}}

{{galaxyForeverResult.displayModelName}}

{{galaxyForeverResult.discountText1}}

{{galaxyForeverResult.description1}}

{{galaxyForeverResult.description2}}

Elige tu marco

Marcos intercambiables se venden por separado

Elige el color de la cubierta para The Freestyle

Cubiertas intercambiables se venden por separado

  • {{item.name}}

    Sin stock

Tipo moderno

  • {{item.name}}

    Sin stock

Tipo biselado

  • {{item.name}}

    Sin stock

Colores adicionales

  • {{item.name}}

    Sin stock

{{shippingOrBack.shippingOrBack}}
{{deliveryMessage.deliveryMessage}}

{{tradeIn.title}}

{{tradeIn.learnMoreCta.text}}

{{tradeIn.description}}

You have maximum number of Trade-in in cart already. If you wish to add in Trade-in, please remove from cart.

{{tradeInResult.displayModelName}}

{{tradeInResult.discountText1}}

{{tradeInResult.discountText2}}

{{tradeInResult.discountText3}}

{{tradeInResult.discountText4}}

{{tradeInResult.discountText5}}

{{tradeInResult.discountText6}}

{{tradeInResult.specialDiscountText}}

{{tradeInResult.description}}

{{tradeInResult.contentText}}

Dealer stock quantity

You can check the stock quantity for each region

Please select city

Only {0} left in stock.

Sorry, this product is not currently available in selected city.

{{assuredBuyBack.title}}

{{newAssuredBuyBack.title}}

{{newAssuredBuyBack.learnMoreCta.text}}

{{newAssuredBuyBack.description}}

Please select Samsung Assured Buyback or no coverage

{{care.title}}

{{care.learnMoreCta.text}}

{{care.description}}

Selecciona Samsung Care+ o No para continuar

  • {{item.specialText}}

{{warranty.title}}

{{warranty.learnMoreCta.text}}

{{warranty.description}}

{{warrantyResult.displayModelName}}

{{warrantyResult.discountText1}}

{{warrantyResult.description1}}

{{warrantyVd.title}}

{{warrantyVd.description}}

{{warrantyVdResult.title}}

{{warrantyVdResult.priceDisplay}}

{{delivery.headline}}

{{delivery.errorMessage}}

Aplicar

{{deliveryResult.priorityText}}

{{deliveryResult.mainText}}

{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.

{{deliveryResult.decText}}

{{item.disclaimer}}

{{tariffOption.headline}}

Conocer más

{{tariffOption.description}}

{{tariffOptionResult.displayModelName}}

{{tariffOptionResult.discountText1}}

{{tariffOptionResult.description1}}

{{tariffOptionResult.description2}}

{{tariffOptionResult.description}}

{{tariffOptionResult.price}}

{{tariffOptionResult.disclaimer}}

{{embedAddon.title}}

{{embedAddon.description}}

  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Sin stock
  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    • {{item.dotList1}}
    • {{item.dotList2}}
    • {{item.dotList3}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Sin stock
{{message.item.offerTitle}}

{{message.item.offerTooltip}}

{{message.item.linkText}}

{{message.item.tcCTAText}}

{{message.item.periodText}}

{{finance.item.emiText}} {{finance.item.emiText}}

{{finance.item.offerTooltip}}

{{finance.item.cta.label}}

Funciones

Piensa en grande. Mantente fresco.

Más espacio en el interior

Gran capacidad con la Tecnología SpaceMax™

Almacena más alimentos, junto con artículos mucho más grandes, y accede a ellos fácilmente. Tiene la mayor* capacidad de los refrigeradores French Door de Samsung. La tecnología SpaceMax™ hace que las paredes sean mucho más delgadas**, por lo que crea más espacio en el interior, sin aumentar las dimensiones externas ni comprometer la eficiencia energética.

Gran cantidad de hielo

Fábrica de hielo automática doble

Asegúrate de estar siempre preparado para cualquier ocasión con dos diferentes tipos de hielo. La Fábrica de hielo automática doble produce hielo en cubitos y tipo Ice Bites™, que enfrían las bebidas mucho más rápido. Puede fabricar 2,5 kg de hielo al día y almacenar hasta 2,5 kg***. Y, gracias a que está en el congelador, libera espacio en el refrigerador.

Más hielo, más opciones

Fábrica de hielo IceMax™ Incabi (opcional)

Enfría fácilmente cualquier bebida con dos tipos de hielo. La Fábrica de hielo Incabi crea una gran cantidad de hielo curvo y picado, que enfría las bebidas rápidamente. Puede hacer 7,7 lbs de hielo curvo al día y almacenar un total de 4,2 lbs****. Además, al estar en la parte superior del refrigerador, no ocupa mucho espacio.

Gran capacidad con tecnología SpaceMax™, máquina de hielo automática dual, máquina de hielo IceMax™ Incabi Gran capacidad con tecnología SpaceMax™, máquina de hielo automática dual, máquina de hielo IceMax™ Incabi
Gran capacidad con tecnología SpaceMax™, máquina de hielo automática dual, máquina de hielo IceMax™ Incabi Gran capacidad con tecnología SpaceMax™, máquina de hielo automática dual, máquina de hielo IceMax™ Incabi
Gran capacidad con tecnología SpaceMax™, máquina de hielo automática dual, máquina de hielo IceMax™ Incabi Gran capacidad con tecnología SpaceMax™, máquina de hielo automática dual, máquina de hielo IceMax™ Incabi
  • * [Modelo de profundidad estándar] En comparación con los modelos Samsung RF27T**** o RF28T****. [Modelo con profundidad de mostrador] Comparado con todos los modelos de refrigerador con profundidad de mostrador de Samsung.** Comparado con nuestros modelos convencionales sin tecnología SpaceMax™.*** Produce 2,6 lb (1,2 kg)/día de cubos de hielo y 2,2 lb (1,0 kg)/día de Ice Bites™. Almacena 2,2 kg (4,8 lb) de cubos de hielo y 2,4 kg (5,3 lb) de Ice Bites™.**** [Modelo de profundidad estándar] Produce 3,5 kg (7,7 lb)/día y almacena 1,9 kg (4,2 lb) de Hielo Curvo. [Modelo de contraprofundidad] Produce 4,4 lb (2,0 kg)/día y almacena 2,9 lb (1,3 kg) de hielo curvo.

SmartThings

Hasta un 15% de ahorro de energía

SmartThings Modo AI Energy - 15%

Si tu consumo estimado de luz supera el objetivo preestablecido, te ofrece una opción para ahorrar energía***. Optimiza la velocidad del compresor y el ciclo de descongelado, basándose en tus patrones de uso y el entorno.

* Los resultados de la prueba se basan en una comparación de la temperatura de ajuste de fábrica cuando se utiliza el Modo AI Energy y sin utilizarlo. Los resultados pueden variar en función de las condiciones y patrones de uso. ** Disponible en dispositivos Android y iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung. *** SmartThings mostrará una notificación antes de activar el algoritmo de ahorro tanto en 'Modo Máximo' como en 'Modo Personalizado'.

Hazlo SmartThings

Uso eficiente de energía, ahorro inteligente

SmartThings Energy

Gestiona tu consumo de energía para reducir tu huella de carbono y ahorrar dinero. SmartThings Energy* proporciona consejos de eficiencia energética, también controla el consumo de energía de los electrodomésticos** en tiempo real y lo compara con el mes anterior.

* Disponible en dispositivos Android y iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung. ** SmartThings Energy funciona actualmente con alrededor de 40 electrodomésticos Samsung que son compatibles con SmartThings. Entre ellos se incluyen refrigeradores, lavadoras, secadoras de ropa, lavavajillas, aires acondicionados, purificadores de aire, aspiradoras, hornos, campanas, placas de cocina, hornos microondas, pantallas (a partir de junio de 2022) y contadores de energía.

Mantenimiento inteligente, mantenimiento sencillo

SmartThings Home Care

Cuida de tu refrigerador fácilmente. SmartThings Home Care* proporciona monitoreo y alertas en tiempo real. Puedes comprobar su estado, incluido el del filtro de agua. También te avisa automáticamente si hay que sustituir piezas o se detectan problemas, y te sugiere una solución.

* Disponible en dispositivos Android y iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung.

Cocina inteligente, comida sabrosa

SmartThings Cooking

Gestiona, prepara y compra alimentos de forma más eficaz. SmartThings Cooking* te permite crear una lista de los alimentos de tu refrigerador y gestionar las fechas de caducidad. También te recomienda recetas personalizadas basadas en tus preferencias e ingredientes existentes.

* Disponible en dispositivos Android y iOS. Se requiere una conexión Wi-Fi y una cuenta Samsung.

Rendimiento

Mantiene el frío

Metal Cooling

Mantiene de forma estable la temperatura en su interior, para que los alimentos se mantengan frescos, incluso si la puerta se abre y cierra con frecuencia. La función de la placa Metal Cooling es retener el aire frío y ayudar a recuperar rápidamente cualquier pérdida de temperatura.

Enfría cada rincón

All-Around Cooling

El sistema All-Around Cooling enfría cada compartimento de manera uniforme de esquina a esquina*, para que los alimentos se mantengan a la temperatura adecuada. Comprueba continuamente la temperatura y hace circular aire frío por todo el interior del refrigerador a través de rejillas de ventilación.

* Basado en pruebas internas.

Conveniencia

Almacena artículos de forma flexible

Estante deslizable

Almacena artículos grandes y voluminosos de forma mucho eficiente y aprovecha al máximo el espacio. El estante deslizable abarca la mitad de la anchura del refrigerador y puede deslizarse hacia atrás para crear más espacio entre los demás estantes.

* Cuando el estante deslizable se empuja hacia dentro, se pueden almacenar botellas o recipientes altos de hasta 486 mm (19 pulgadas) de alto y 358 mm (14 pulgadas) de ancho.

Agua fresca filtrada

Filtro de agua interno

El filtro de agua interno elimina muchos contaminantes* del agua que suministra el dispensador de agua. Así podrás disfrutar de bebidas frescas, sin preocuparte por la calidad del agua. Además, es de fácil acceso y mantenimiento, ya que sólo es necesario sustituirlo cada 6 meses**.

* El modelo con certificación NSF es el DA97-08006C, que ha sido certificado según el método de ensayo NSF/ANSI 42, 53, 401 NSF/ANSI/CAN 372. Los microplásticos son partículas de plástico de entre 0,5 y 1,0㎛ de tamaño. Los resultados pueden variar dependiendo de las condiciones reales de uso. ** La capacidad de purificación es de 1.136 litros y la vida útil es de 6 meses. La calidad del agua se puede mantener sustituyendo periódicamente el filtro. Los filtros de repuesto pueden adquirirse a través de SmartThings, Samsung.com y el Servicio Técnico de Samsung Electronics.

Accesibilidad mejorada

Conforme a la ADA

Usa el refrigerador con facilidad y confianza, incluso si tienes limitaciones de movimiento. Su pantalla interna cumple las normas de la Ley de Estadounidenses con Discapacidades (ADA)*. Por lo tanto, todos los controles están al alcance de la mano y se pueden utilizar con una sola mano.

* La pantalla interna del refrigerador está situada a menos de 44 pulgadas (1.118 mm) de la parte inferior, y el congelador está situado a menos de 36 pulgadas (914 mm) de la parte inferior, es decir, a una altura menor que la de una barra de cocina estándar.

Eficiencia

Compresor eficiente

Compresor Digital Inverter con 10 años de garantía

El compresor Digital Inverter ajusta automáticamente su velocidad en respuesta a la demanda de refrigeración. Por eso es silencioso, utiliza la energía de forma eficiente y sigue funcionando durante mucho tiempo, respaldado por una garantía de 10 años* en el compresor.

* La garantía de 10 años se limita únicamente al compresor.

Diseño

Estilo minimalista

Diseño moderno

Dale a tu hogar un toque extra de elegancia y modernidad. El diseño limpio y contemporáneo se caracteriza por un frente plano de sorprendente belleza con discretas manijas en las puertas y jaladeras empotradas en los cajones. Por lo que encajará a la perfección con los electrodomésticos de tu cocina

Especificaciones

  • Capacidad total neta

    863 ℓ

  • Sistema de enfriamiento

    Enfriamiento total

  • Anchura neta

    908 mm

  • Altura neta con bisagras

    1778 mm

  • Net Weight (kg)

    139 kg

  • Capacidad total neta

    863 ℓ

  • Capacidad neta del congelador

    260 ℓ

  • Capacidad neta del refrigerador

    603 ℓ

  • Anchura neta

    908 mm

  • Altura neta con bisagras

    1778 mm

  • Altura neta sin bisagras

    1749 mm

  • Profundidad neta sin manija de puerta

    861 mm

  • Profundidad neta sin puerta

    748 mm

  • Anchura del paquete

    958 mm

  • Altura del paquete

    1915 mm

  • Profundidad del paquete

    914 mm

  • Net Weight (kg)

    139 kg

  • Peso del paquete

    143 kg

  • 20/40/40 H (contenedor)

    12(20ft) / 26(40ft)

  • Sistema de enfriamiento

    Enfriamiento total

  • Metal Cooling Duct

    Si

  • Número total de parrillas

    4 EA

  • Material de las parrillas

    Vidrio templado

  • Número de cajones para frutas y vegetales

    2 EA

  • Número de anaqueles en la puerta

    7 EA

  • Función Power Cool

    Si

  • Luz interior

    LED

  • Tipo de parrillas

    A prueba de derrames

  • Big Pantry

    1 EA

  • Fábrica de hielo

    Automatic I/M 2ea

  • Ice Scoop

    1 EA

  • Número de cajones

    2 EA

  • Luz interior

    LED

  • Función Power Freeze

    Si

  • Freezer Divider

    1 EA

  • Gas refrigerante

    R-600a

  • Cerradura y llave

    Si

  • Compresor

    Compresor inversor digital

  • Tipo de puerta

    puerta plana

  • Despachador de agua con filtro

    Si

  • Tipo de pantalla

    Interna

  • Tipo de manija

    Receso

  • Colores

    Black DOI

  • Tipo de despachador

    Dispensador de agua y hielo

  • Consumo de energía

    740 kWh/year

  • De pie

    Si

  • Wi-Fi incorporado

    Si

Reseñas

Refrigerador French Door 3 puertas 31 pies, Despachador agua, Negro

4.4

Recomendado por el 87% de los clientes.

Escribir una reseña
5.0 76%
4.0 10%
3.0 4%
2.0 2%
1.0 8%
Características 1.0
Rendimiento 1.0
Diseño 3.0
Valor 3.0
Resumen de reseñas generado por IA
  • Los clientes destacan el interior espacioso, estantes bien organizados y generoso almacenamiento en congelador para familias numerosas.
  • Muchos elogian el fabricador dual de hielo que produce cubos grandes y pequeños, junto con características inteligentes de control remoto.
  • Algunos reportan fallas del fabricador de hielo o sistema de enfriamiento después de varios meses de uso.
  • Varios mencionan experiencias negativas con el servicio al cliente, incluyendo respuestas lentas y promesas incumplidas.
  • A pesar de ciertos problemas, la mayoría recomienda el producto por su capacidad y rendimiento general.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.

Filtros

El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.

Ordenar

Filtros

349 Reseñas

Mariela Guevara
1 (9,999)

2026-06-24

Ciudad del Carmen, Campeche

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
Pésima compra!!!! Jamás imagine que solo me funcionara correctamente por 3 meses, comenzó a fallar a los 3 meses cuando sudaba por dentro, la puerta no cierra bien, hice la prueba de la hoja y se deslizaba facilmente, levante el reporte y prometieron hacer un cambio, el cual casi dos meses después no se ha realizado, adicional se sumaron más fallas, no hace hielos en el congelador, después dejo de congelar correctamente, el agua del dispensador no sale fria y el refrigerador tiene una temperatura inadecuada que hace que los alimentos se descompongan rapidamente y después de dos reportes levantados aún no me cambian el equipo que evidentemente salió defectuoso.
[D] Alternative Text [D] Alternative Text

Características

1 (9,999)

Rendimiento

1 (9,999)

Diseño

3 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2026-06-25

Samsung

¡Hola! Gracias por compartir tu opinión. Queremos asegurarnos de que recibas la asistencia que necesitas. Por favor, ingresa al siguiente enlace: [https://www.samsung.com/mx/support/#contact](https://www.samsung.com/mx/support/#contact) y selecciona el canal de tu preferencia. De esta manera, podremos entender mejor tu situación y ofrecerte la mejor solución posible. Estamos aquí para apoyarte y resolver todas tus dudas. ¡Esperamos tu contacto!

Rachel
5 (9,999)

2026-05-02

Toms River, NJ

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] So far, so good, easy to use easy setup. Love the super fast cool off feature and the dual ice size feature as well as the massive refrigerator capacity. I can use the app which will show the efficiency of the refrigerator and also allow me to change the temperature and change the ice type. I absolutely love the fast cooling and fast freeze.Technology, which allows for quick food preservation if there's a power outage or for when I bring a massive quantity of food from the grocery store.
[D] Alternative Text [D] Alternative Text
TMReyna
5 (9,999)

2026-08-03

Edinburg, TX

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] The refrigerator is amazing, has a lot of space, easily accessible, cools and freezes amazing. I love the multi ice size maker. Frost is great and the ice consistency is perfect.
[D] Alternative Text [D] Alternative Text
Thenry
4 (9,999)

2025-08-08

Tennessee

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
[This review was collected as part of a promotion.] I really do love this refrigerator. Only a few thing I would change. 1. Make the shelves far enough apart that you can put a gallon jug of milk on a shelf, not in the door. You can move the middle shelf down, but then you only have 5 inches. Need more option on shelf adjustments. 2. The ice bin. Make it where you can remove the divider when only making one type of ice. You have to manually move the ice to the other side to get a full bin of ice. 3. It would have been nice to have water in the door. Yes, I knew it did not have water when I purchased it, but I wanted ice in the bottom freezer section more than water in the door. There was not a model that had both.
[D] Alternative Text [D] Alternative Text
xshason
5 (9,999)

2024-01-30

Pembroke, Georgia

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is extremely large, compared to other ones. The shelves are movable, In the drawers can be removed. I love the idea of having two different sizes of ice and There’s a lot of room in it with the two different drawers. I like the LED light inside and the alarm is very helpful with small kids. The exterior of the refrigerator is aesthetically beautiful and the fingerprints don’t show
[D] Alternative Text [D] Alternative Text
Pats
5 (9,999)

2026-08-01

Hopewell virginia

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We really like the way the French doors open wide, and the configuration of the shelves is tremendous. What we really like is the retractable shelf on the right side with the ability to put taller things in the refrigerator not necessarily the door. The freezer has two compartments a shorter slide out drawer and a deeper larger capacity storage which makes it terrific for storing many items.
[D] Alternative Text [D] Alternative Text
sally1104
5 (9,999)

2023-10-19

New York

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Spacious and adjustable, I can fit everything I need. The dual Ice maker it’s a time saver. The Wi-Fi connectivity using smart things App makes the temperature adjustment easy. You get plenty of adjustable shelving, a vegetable drawer, gallon storage in the door, a decent sized freezer, LED lighting. The two different sized ice cubes stored in the freezer section are also a plus. the high-power cooling (high speed fan and cooling) to chill the space more quickly. For a family of 2-4, the size should be sufficient. If you’re looking for a fridge and want a lot of space, this is a great option.
[D] Alternative Text [D] Alternative Text
Gypsy Girl
5 (9,999)

2024-08-13

Port Richey, Florida

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We purchased our Fridge late last year and its wonderful. We have tons of room to store everything and lots of left over space if we need it. I have space to organize things the way I want it. Love the icemaker that produces to sizes of ice. Can't say enough about it, glad we made this choice.
[D] Alternative Text [D] Alternative Text
MónicaH
3 (9,999)

2025-06-03

Morelia, Michoacán

Color : Negro | Capacidad : 31 cu.ft.
3 (9,999)
El refrigerador fue entregado con daños estéticos en uno de los laterales, es un producto costoso y nuevo por lo que esperas recibirlo en perfectas condiciones y no fue así. La app nunca actualizó la fecha de entrega, a pesar de que llegó 1 semana antes, no estaba preparada para recibirlo, es muy importante que al rastrear la entrega se actualicen las fechas para estar en condiciones de recibir.
[D] Alternative Text [D] Alternative Text

Calidad del producto

3 (9,999)

Valor

3 (9,999)
Respuesta de Samsung:
2025-06-26

Samsung

Hola, Mónica. Gracias por compartir tu opinión. Queremos asegurarnos de que recibas la asistencia que necesitas. Por favor, ingresa al siguiente enlace: [https://www.samsung.com/mx/support/#contact](https://www.samsung.com/mx/support/#contact) y selecciona el canal de tu preferencia. De esta manera, podremos entender mejor tu situación y ofrecerte la mejor solución posible. Estamos aquí para apoyarte y resolver todas tus dudas. ¡Esperamos tu contacto!

MrTony1
5 (9,999)

2023-10-13

new york

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] This French Door refrigerator was the perfect appliance for our needs and kitchen. The drawers and crispers were perfect size for our family. Lots of room for everything, large and spacious, easy to adjust the shelves to meet your needs. Recently hooked up the ice maker, that is a definite plus for us! Runs quietly, no issues. Love the look it gives my kitchen! The Wi-Fi feature also its great You can quickly and easily connect and control the fridge with SmartThings app. All around great product!
[D] Alternative Text [D] Alternative Text
Anonymous
5 (9,999)

2023-09-29

BRAINTREE

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I’ve always had counter depth refrigerators, but this one is way more spacious. The fridge door has bins big enough for gallon size beverages. On the right inside is temperature control panel. The ice bins make small and larger size ice cubes. One thing this fridge is missing is a water station. I wish it had that. The refrigerator pull out doors can be accessed with just opening one side. The interior light is super bright and makes the fridge more inviting. The fridge has an alarm that will beep if the doors are left open more than 2 minutes. If you are tech savvy, the temperature can be controlled using the SmartThings app. Overall I am happy with my refrigerator.
[D] Alternative Text [D] Alternative Text
Iceman
5 (9,999)

2024-01-22

Woodland Hills

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We persevered with our old fridge until it decided to freeze the milk and melt the ice cream ! Did a fair amount of shopping around for a new one, both on line and in stores until we came across this Samsung model. Not an impulse buy but a very quick decision once we looked at it ! Perfect size and color, depth and height ! Wanted the freezer on the bottom this time and the pull out drawers were ideal ! Two months later and my wife still smiles looking at it !
[D] Alternative Text [D] Alternative Text
DankMemes
5 (9,999)

2025-09-15

Sealy Texas

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Great fridge bought it a few months back and have had no issues. Really spacious and allows us to put lots of things in the fridge.It also has a deli drawer.Only thing that I wish it had was a water dispenser.But since we live in the country, our water comes from a well anyways. I control everything from the app temperature and check to see if the door is open as well.I also get notifications when it is open for too long.
[D] Alternative Text [D] Alternative Text
MacDreamer
5 (9,999)

2023-09-29

Cary

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] It was very smooth installation. When turned on the fridge for the first time, started cooling instantly. It looks very spacious from inside, as it has bright LED light, which illuminates all the corner of the freeze. The Quick Freeze function is a steal, as you can quickly cool your drinks, especially when some of your friends are visiting, and want to chill a beer instantly! If you leave the door open more that 2 mins, it starts beeping, so you cannot leave the door accidently open, as this function is not available in older refrigerators. You can slide the front tray up, to store big items, is very handy feature. In my old freeze, my wife had to continuously keep the kids from touching the door, but with this freeze, you don't have to worry, as it has fingerprint resistant surface. You can also monitor and control the freeze from your very handy mobile app. Very quiet! Me and my family absolutely love it!!
[D] Alternative Text [D] Alternative Text
Zakirasim
1 (9,999)

2024-04-12

1 (9,999)
no lo compren defectuosos de fabrica me sirvio menos de dos años y dejo de enfriar mandaron "expertos" a valorarlo le cambiaron compresor por uno nuevo, le pusieron dos veces gas por que volvio a dejar de funcionar y no enfriaba, despues cambiaron una valvula y dejo de enfriar cada vez que hiban hacian mismas pruebas y siempre decian que ya quedaria listo y nada al final "dictaminaron" es fuga interna ya no hay reparacion obviamente gaste mucho en reparacion y tiempos de arreglarlo y al final me dijeron le ofrecemos un descuento para comprar otro nada mas. la marca no sec responsablilizo de nada por los gastos ya hechos ni nada PROFECO estoy ahorita en proceso muy mala experiencia marca asesores tecnicos etc .
Respuesta de Samsung:
2024-04-16

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Alockeoflove
5 (9,999)

2023-10-08

EVESHAM

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Absolutely in love with this refrigerator. I had heard great things about the Samsung fridges but this one really takes the cake. I love all the space it provides. The produce and fruits drawers are super spacious and so are the door shelves. Definitely also love the fact that its now connected to my phone and i can easily adjust the temperature when needed
[D] Alternative Text [D] Alternative Text
Dhestroyer XIII
5 (9,999)

2024-08-15

Atlanta, GA

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is great. It’s large, spacious, and pretty to look at. I don’t use the ice making function but that’s because I need all of my freezer storage and don’t want to take up half the drawer with a big open tray of ice cubes. Other than that I’m super pleased with this purchase and would 10/10 buy this fridge again.
[D] Alternative Text [D] Alternative Text
Yuny
5 (9,999)

2026-06-23

Florida

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I recently purchased the Samsung 32 cu. ft. 3-door refrigerator, and I couldn't be happier with it. The refrigerator is very spacious, with plenty of room for groceries, drinks, and meal prep containers. The layout is well designed, making it easy to organize everything and find what I need quickly. It cools efficiently, runs quietly, and the modern design looks great in my kitchen. The shelves and storage compartments are sturdy and versatile, and the large capacity is perfect for a family. Overall, this refrigerator exceeded my expectations, and I would highly recommend it to anyone looking for a spacious, stylish, and reliable appliance.
[D] Alternative Text [D] Alternative Text
Lesmar
5 (9,999)

2026-06-10

Ohio

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Great space, it's is really big. Love all the cubicles it has
[D] Alternative Text [D] Alternative Text
Worcester16
5 (9,999)

2023-09-15

Worcester

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We are very happy that we chose this fridge . It fits our space very well and the look of it is fantastic . We were worried the space would be small due to the stigma of most French door styles however we were pleasantly surprised with the amount of space on the inside .Samsung really maximized the space inside . We now have a dedicated cheese drawer and the small shelves on the bottom Of the doors are perfect for snacks for our child . There is also a shelf that you can Move out of the way to accommodate taller items . We do wish there were a little more options to adjust the heights of shelves but it’s not a major detriment by any means . The handles make it really easy to pull open and it is a very gentle close with really little movement t no effort at all . If the door is left open to long an consistent alarm gos off which is very useful with little children in the household (and also with indecisive spouse ) the tempature controls are awesome they make a fun noise when adjusting and cool down the fridge super fast which in turn cools down everything inside fast . Great amount of lighting on the inside . It is WiFi enabled also which super useful . As far as the freezer it makes ice all the time but you can shut it off as needed . It has 2 compartments a smaller one on top that slides out of the way to get to the larger one underneath. Keeps everything in the freezer frozen without getting frostbite because it is sealed tight and also closes super easily . One downside is the storage part of the freezer is not particularly large if you buy a lot of frozen goods and also it is somewhat challenging to organize items in the freezer . The whole unit itself moves easier then most to do cleaning underneath and around . As far as a total recommendation we love it and would highly recommend it for purchase as it really does a fantastic job and also looks really great as well .
[D] Alternative Text [D] Alternative Text
MICHELINDA
4 (9,999)

2023-10-02

BROOKLYN

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
[This review was collected as part of a promotion.] This refrigerator is sleek and modern. The finger print resistance surface is a god send, considering how easily stainless steel smudges. It's spacious and well designed. I really like the fact fact that the freezer is underneath the refrigerator, no more uncomfortable bending down. The 2-minute door alarm is wonderful if you accidentally leave the fridge open. The Smart Things app was a temperamental, I'll keep trying to get it to cooperate. Easy installation and intuitive temperature controls. I will recommend this product.
[D] Alternative Text [D] Alternative Text
Unhappy
3 (9,999)

2025-09-16

Color : Negro | Capacidad : 31 cu.ft.
3 (9,999)
[This review was collected as part of a promotion.] Love how easy to clean and the big space however I don’t like the fact you need to wait almost one whole day for the ice tray to refill it has option for small ice & regular ice you can’t just pick one this sucks when you have a lot of traffic and need to refill your cups I hate that this model doesn’t allow for on demand ice I mean really you pay a pretty good price and no option to refill on demand which sucks I was also told by the tech who had to reset my ice tray that it also won’t produce ice as fast depending on how many times the fridge has been open which is also a bit annoying because it should matter if I’m opening my freezer instead correct anyways I really think I should’ve stuck to a fridge with the ice maker on the door instead for this price I’m very disappointed
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2025-09-16

SEA Care

Hello there, We understand the importance of a working ice maker in your home. Let us help you. The ice maker in the freezer compartment produces one tray every 85 minutes, if it is not doing that. Please click the link and hyperlinks and watch the instructional video (if available) for tips. The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150738242, to help our team locate your information when you message us. Have a great day. -John

Shopsaver
5 (9,999)

2026-07-13

California

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
The fridge was very spacious and could hold all of our groceries which could not fit in our old fridge. This allowed us to organize our groceries neatly while still keeping enough space. The freezer is very deep as well and keeps things cold, and the ice maker makes the perfect ice and always is consistent. It also is very accessible through the smartthings app which tells you if the doors are open and allows you to adjust the inside temperature.
[D] Alternative Text [D] Alternative Text
krisn2boys1
5 (9,999)

2023-08-14

El Cajon

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] The delivery and installation of this refrigerator went very smoothly and they hauled off my old one. I was surprised at how much larger this fridge is compared to my old one. We did not have them set up the ice maker as I have another fridge with an ice maker and I really just wanted the extra freezer room. The refrigerator part has two doors that open up to the inside and each door has three shelves. There are three shelves inside that provide plenty of room. there are two smaller wider drawers and one longer, wider drawer. I like the variety of space that is available. The freezer has a larger bottom space with a divider in the middle. There is a drawer on top and that too, has a divider in the middle. It holds a lot!! I am very happy with the amount of items that I can put in my freezer. This fridge not only has a large capacity, it also looks very nice with its stainless steel exterior.
[D] Alternative Text [D] Alternative Text
natty119
5 (9,999)

2023-10-18

Dunn

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I'm in love with this refrigerator! Not only is it beautiful on the outside but its so spacious in the inside. My favorite feature is the ice maker. Now I don't have to plan ahead when making ice coffee or smoothies because I'll always have enough. Also, the SmartThings feature is great. I can change the temperature of the fridge or the freezer. I couldn't be happier.
[D] Alternative Text [D] Alternative Text
Anonymous
4 (9,999)

2025-04-27

Bogotá D.C

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
Estoy muy feliz con mi nueva nevera, el servicio de entrega fue en el tiempo acordado, y la instalación también se hizo de forma correcta y oportuna. La única oportunidad de mejorar es que el dispensador de agua no tiene tanta potencia, pero, todo lo demás funciona bien, y el nevecón tiene bastante espacio y se ve muy bonito.
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2025-04-28

Social Media.

Hola, Aldair.👋 Estamos comprometidos en ofrecer experiencias excepcionales a nuestros usuarios.💙

Chingona81
5 (9,999)

2023-08-14

El Paso

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I was so excited when my Samsung fridge was delivered! I really needed a spacious fridge that would allow me to organize all my food/groceries/drinks for my household. The large wide shelving units let me place large items inside (for example a large sheet cake) and I still have plenty of room left to add the rest of the items inside. The lighting is great as well! The shelves along the doors are awesome as I can put large drink containers such as milk jugs and juice bottles. The smaller shelves allow me to put a variety of jars and condiments etc. The freezer portion of the fridge is awesome! I love that it has 2 compartments and the fact that it makes 2 different sizes for ice is icing on the cake! It comes with a handy ice scoop as well! I am absolutely in LOVE with this Samsung fridge! It surpasses my expectations and needs in a fridge. I highly recommend!! This fridge does not disappoint! And it is absolutely beautiful as well! It matches my kitchen and appliances perfectly!!
[D] Alternative Text [D] Alternative Text
Anonymous
4 (9,999)

2023-10-02

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
[This review was collected as part of a promotion.] This is my second Samsung refrigerator. My first one last more than 10 years. I was excited for this upgrade. One of the best features is being able to control the temperature using the SmartThings app. You can specify the type of item you are trying to stay cool, such as fruits, fish, meat, vegetables. This way the items are maintained at appropriate temperature. The app also has power freeze and power cool code. This makes the fridge way smarter than any of my previously owned devices. So awesome. Though this is counter-depth, its spacing allows you to fit so much. My wish is if this also had a water dispenser, but I understand that would take up space. The interior is super bright. The door drawers can fit gallon size beverages. The ice machine makes both small and medium size ice cubes. Another nice feature is the 2 min alarm but is great warning for those times I forget I have the fridge doors slightly opened. So far I find the temperature to be consistent. My produce are staying fresh longer.
[D] Alternative Text [D] Alternative Text
Nanami
1 (9,999)

2025-02-04

Bogota Colombia

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
This refrigerator costs so much and can't even cook below 12 degrees celsius in the main fridge, and the freezer can freeze (can't go below 3 degrees celsius) It's a garbage product and you should never buy this product
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2025-02-04

Social Media.

Hello. Please send us detailed information about your case to our email 📨smedia.col@samsung.com. We will be glad to advise you. Good day. 👋

Jbas
5 (9,999)

2026-06-20

California

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
Excited for two types of ice and the large capacity. Also, the ability to monitor via SmartThings app. Only complaint is the doors don't open all the way to allow drawers to be removed.
[D] Alternative Text [D] Alternative Text
stevtroy
4 (9,999)

2026-07-09

Wilson, NC 27893

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
This model makes it easier for my son to access the refrigerator since hes a quad amputee. The LED Panel is helpful and idiot proof for the tech challenged.
[D] Alternative Text [D] Alternative Text
MR J
5 (9,999)

2025-12-19

San antonio, Tx

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] The product has been amazing , specially when it's connected to my phone which let's me know when their is an issue. I get those fix asap.
[D] Alternative Text [D] Alternative Text
jasmin215
5 (9,999)

2023-10-17

philadelphia, PA

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] its been running smooth since I bought it, so much space and makes life easier since you can see what's inside without difficulties.
[D] Alternative Text [D] Alternative Text
Mike
1 (9,999)

2026-04-16

Texas

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
[This review was collected as part of a promotion.] Bought this Samsung refrigerator expecting the dual ice maker to be a great feature, but the large cube ice maker has been a constant headache. The small ice side keeps working, but the large cube side repeatedly stops making ice. At first it looked like it randomly quit. After troubleshooting multiple times, I found the water line appears to freeze or block, causing the large ice tray to stop filling. Then after thawing the freezer or waiting, it starts working again — only to fail again later, especially if the large ice bin stays full for several days. This means the ice maker is unreliable unless you constantly babysit it and use the large cubes fast enough to keep it cycling. That defeats the whole purpose of having a premium dual ice maker. I’ve had to run test cycles, empty bins, thaw the freezer, monitor temperatures, and troubleshoot a nearly new refrigerator just to keep one side making ice. No customer should have to do that on an expensive appliance. When it works, it’s great. But the recurring large ice maker freeze-up issue makes this fridge frustrating and disappointing. Would not recommend if dependable ice production matters to you.
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2026-04-27

Samsung

Hello Mike, Your feedback brings attention to expectations around reliability and consistency in everyday use, especially with features designed to support convenience at home. When a feature is expected to work smoothly day after day, it’s natural to look for clear guidance that helps keep everything running as intended. Reviewing water flow and freezer conditions together can help support steady, dependable ice production without added attention. This guide covers general steps for checking ice maker performance and related water supply factors. https://www.samsung.com/us/support/troubleshoot/TSG10002387/ This guide explains how to reset the ice maker after troubleshooting. https://www.samsung.com/us/support/troubleshooting/TSG01207806/ If the steps outlined don’t restore normal operation, connecting with Samsung Care allows our team to review your model details and discuss available options based on the current condition of the appliance. Please keep this reference number for your records: 1152421111. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

JORGE H. OSORIO
5 (9,999)

2024-11-30

Medellín Colombia

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
Fue una compra excelente, es un aparato muy silencioso y espacioso, muy fácil de instalar.
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2024-12-02

Social Media.

¡Nos encanta recibir comentarios como el tuyo! Gracias por compartir tu experiencia. 💙

Katt09
5 (9,999)

2026-06-22

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
Este producto es nuestro bueno, con el espacio suficiente para colocar todos los alimentos
[D] Alternative Text [D] Alternative Text
Will
5 (9,999)

2026-06-07

Starke fl

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Love it. Smart WiFi features are a plus. Love the ice maker.
[D] Alternative Text [D] Alternative Text
Auch
5 (9,999)

2026-06-03

California

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Beautiful and bigger with a lot space the color is amazing
[D] Alternative Text [D] Alternative Text
Cari
5 (9,999)

2026-04-25

Montclair ca

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Good fridge keeps my drinks cold while adjusting temps!
[D] Alternative Text [D] Alternative Text
ladyd800
5 (9,999)

2024-08-13

Waxahachie Texas

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] This Fridge has so much room! I feel like I have twice the fridge I had before. The freezer also is amazing I don't feel like things are going to fall out on me when I get in there. I am a fan of the bottom freezer concept. The doors seal well and they hold most of the jars and things that normally clog up your shelves in a normal fridge. It was a struggle to get it in the house because it is wider than normal and you have to take off the doors and pull the freezer drawers out. Though this was a good thing in hind sight because now we know how to do it when we need to do a thorough cleaning on it. I have nothing bad to say about this fridge.
Suzie
5 (9,999)

2024-07-11

Bandera, Texas

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I love the size of this and the adjustable shelves.
[D] Alternative Text [D] Alternative Text
OldBoy
5 (9,999)

2026-08-05

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
The doors open and close very softly but there is no air leak. The compresser operates very quietly.
Anonymous
5 (9,999)

2026-06-04

Orlando

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I am extremely happy with this refrigerator. It looks beautiful, has a modern design, and offers plenty of space for food and drinks. The cooling performance is excellent, keeping everything fresh and at the perfect temperature. The Smart Hub screen is easy to use and adds a lot of convenience to everyday life. The shelves are well organized, the lighting is bright, and the overall quality feels premium. It exceeded my expectations, and I highly recommend it to anyone looking for a stylish and reliable refrigerator.
[D] Alternative Text [D] Alternative Text
Varun
5 (9,999)

2026-06-11

Charlotte NC

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung Bespoke 3-Door French Door Refrigerator for several months, and overall I’m very happy with it. The refrigerator has a premium, modern design that instantly upgrades the look of the kitchen. The customizable Bespoke panels and clean lines make it stand out compared to traditional refrigerators. The storage capacity is excellent, with well-designed shelves, large door bins, and spacious freezer storage. The Beverage Center and AutoFill Water Pitcher are features my family uses every day, and they are surprisingly convenient. Cooling performance has been consistent, keeping food fresh and maintaining even temperatures throughout the refrigerator. Samsung’s SmartThings integration also makes it easy to monitor and adjust settings from my phone.
[D] Alternative Text [D] Alternative Text
Mike
5 (9,999)

2026-08-03

NJ

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I love the capacity this refrigerator offers. The ice maker is a really great feature as well. Changing the filter is a breeze!
[D] Alternative Text [D] Alternative Text
lolis
1 (9,999)

2024-03-20

CDM

1 (9,999)
compre este producto hace cinco años con este es el segundo que me sale malísimo me dicen que ya no tiene compostura por que el plástico del fondo del refrigerador se rompió que no saben por que y que todo el refrigerador se llena de hielo por dentro que mala calidad y tan caros

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2024-04-16

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Nohelp
2 (9,999)

2025-09-12

Conyers Ga 30012

Color : Negro | Capacidad : 31 cu.ft.
2 (9,999)
I bought this refrigerator on January 15 of 25. Within six months the small icemaker quit working when I called they kept telling me to mash two buttons in the back which there was none. I called a service repair man and he told me they were giving me Advice on a model that was five years older after he came the icemaker worked for two weeks and quit and is still not working and I am fed up. The model number was RF30BB6200QLAA. I believe it’s a 30.1 ft.³ Please do not buy it. I just want to warn people.
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2025-09-15

SEA Care

Hello there, We understand the importance of a working ice maker in your household. Let us help you out. Please refer to the resources below to rectify your concerns with your ice maker. Click the links and hyperlinks and watch the instructional video (if available). Samsung ice maker is not working (Please select what issue you are having with your ice maker): https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150724336, to help our team locate your information when you message us. Have a great day. -John

Anonymous
2 (9,999)

2024-06-22

Campeche, México.

2 (9,999)
Tengo 7 meses con el, en ese tiempo falló desde el segundo mes, se lo llevaron ya en una ocasión y de ahí han tenido que venir al menos 4 veces a ¨hacer diagnósticos¨, están ¨solicitando piezas¨ y demás. Representó más un problema, que una mejora en mi casa.

Calidad del producto

2 (9,999)

Valor

3 (9,999)
Respuesta de Samsung:
2024-06-25

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

alex
5 (9,999)

2024-07-23

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Samsung 32 cu. ft. Mega Capacity Refrigerator truly is the largest capacity home use refrigerator. It is very energy efficient. And it produced both cubed and ice bites ice well. Temperature and Ice maker control can be easily set with physical buttons and Samsung Smart Things App. When doors were not fully closed, it will alert you. Shelves are fully adjustable. i had not been able to fill it up with this largest capacity refrigerator, which makes moving food around easy without needing to take everything out. Ice making happens more over night to reduce noise. The digital inverter compressor is quiet and efficient.
Morozfan
5 (9,999)

2025-08-20

Minneapolis, MN

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We got this fridge as a replacement for old one. This one has better design as it has flat front so it does not stick out as much as our old one and yet has much more internal volume! I explicitly was looking for Samsung fridge without water dispenser as we don't use it anyway but it takes so much space. I really like icemaker in freezer, it makes 2 sizes of ice cubes and comes with little scooper. I'd like to see lighting on the sides of the fridge, not just top. Overall happy with fridge!
[D] Alternative Text [D] Alternative Text
Alwraith
3 (9,999)

2025-10-21

Phoenix, AZ

Color : Negro | Capacidad : 31 cu.ft.
3 (9,999)
I noticed my Samsung RF 32CG not cooling the fridge while the freezer seemed ok. It wasn't until I removed the freezer door and the back panel that I noticed a small powered door that opens to the fridge to cool by way of a fan. It think this little door got stuck because after I pushed it open and tested it the fridge cools now. when the freezer door opens the fan stops and the access door to the fridge closes until you close the freezer door then the fan starts up again and the little door opens to blow cool air into the fridge. It looks like this little door can stick and not let cool air up to the fridge.
Respuesta de Samsung:
2025-10-23

SEA Care

Hello Alwraith, We understand how troublesome it can be when your refrigerator compartment stops cooling properly while the freezer continues to function, and we’re here to help you address this issue. Please follow the steps in the guide below for the issue with no cooling. You may also click on the video and embedded links for additional information and support. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151112368) to help our team pull up your information. Thank you. ^Camille

MPEREZ
5 (9,999)

2024-08-01

TOLUCA

5 (9,999)
El producto se ve muy elegante, el espacio es ideal para colocar diversos alimentos separandalos y bien ordenados. El proceso de enfriamiento es ideal, y el congelador es amplio, aun no he utilizado la fabrica de hielo ya que no he instalado la toma de agua pero espero funcione todo correctamente. Solo me gustaria que el proceso de configuración sea mas ágil, el manual no ayuda mucho para establecer temperatura o funciones especiales, configure las temperaturas desde la app pero no están todas las funciones disponibles es un pero que le pongo, aunque sinceramente con que enfríe y congele me doy por bien servido.

Calidad del producto

5 (9,999)

Valor

5 (9,999)
Respuesta de Samsung:
2024-08-26

Samsung

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Aprovecha al máximo tu nuevo equipo Samsung! Consulta tips de uso para tus productos o contáctanos para conocer más sobre tus nuevos productos en [https://www.samsung.com/mx/support/]

Eyespinal
5 (9,999)

2026-08-05

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
Love this refrigerator in every way very convenient and has lots of storage
NevInCheyenne
5 (9,999)

2025-10-28

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We found this fridge to be what we needed within our set price range. We didn’t need bells and whistles, just a fridge large enough for a family of 7 with an ice maker. The only wish we have is that it had more configuration options. The sliding shelf is on the right side and it would work better on the left for us. It doesn’t feel stable enough to keep heavier items on. With the location of our fridge, the left door doesn’t fully swing open so we have to kind of reach around the door to place heavier objects on the more stable shelf. Just a mild and easily-overcome inconvenience. The dual sized ice cube maker is fantastic! Larger ice for cups/glasses, smaller ice for water bottles!
Ja122
1 (9,999)

2025-04-26

The Bahamas

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
Absolutely horrible product. I bought this refrigerator in February 2024 and little over a year later it has stopped working on two separate occasions! Very frustrating as I live in The Bahamas and not able to receive any type of help from Samsung for my wasted money. I have followed the manual and tried the recommended troubleshooting options but a few months later it stopped working again!
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2025-04-28

Samsung Care

Greetings, We know how hard it is to not have a functioning refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148931249) to help our team pull up your information when you message us. Thank you. -Ricardo

Dobs
4 (9,999)

2024-08-13

Niceville, Fl

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
[This review was collected as part of a promotion.] Roomy, and laid out nicely! Only drawback is sometimes the lefthand door doesn’t close all the way…has a center seal piece that doesn’t flip where it needs to be all the time. You have to be firmer with it than you would expect. Has 2 different size ice makere….small and regular. Would be nice to have the option to have a craft ice maker (extra large size) for mixed drinks.
[D] Alternative Text [D] Alternative Text
Jr 34
1 (9,999)

2025-08-08

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
[This review was collected as part of a promotion.] After having the refrigerator for a little over a year, the compressor had gone bad, the freezer stopped working and anytime I would ask friends and coworkers if they know anyone that can repair refrigerators because it stopped working, I had majority of them say "is it a Samsung?" and this was without me saying the brand of my refrigerator. When asking professionals about this issue they all said Samsung is a brand you want to stay away from when it comes to appliances. It makes me sad because I am huge Samsung fan with electronics. I have the tv, the phone, the watch, earbuds, and tablet.
Respuesta de Samsung:
2025-08-11

Samsung Care

Greetings! When something in your home stops working the way it should, especially something as essential as a refrigerator, it can be frustrating. Let us help. I have shared a Samsung link below that you can use to schedule an appointment for a qualified technician to visit. Repair Services: https://www.samsung.com/us/support/service/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150330177 to help our team pull up your information. Leo

Nick
5 (9,999)

2026-03-10

Shiloh, Illinois

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Fantastic refrigerator, oversized French door with duel ice trays, extra large capacity. Cooled down very quick and dispensed two trays of ice in no time. Very efficient controls and easy to set up digital remote to monitor temps. Notifies you if you leave door open to ensure food preservation and safety. Love it and highly recommend.
[D] Alternative Text [D] Alternative Text
Scot B
5 (9,999)

2025-10-30

Utah

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Fridge was the perfect replacement for our older one that wasn't cooling. So much space! Our old refrigerator feels so small now. This fridge makes it easy to keep the family happy with plenty of storage for snacks, drinks and food. The water pitcher has been a game changer for filling water bottles. Looks great in our kitchen as well.
[D] Alternative Text [D] Alternative Text
Marie
5 (9,999)

2026-08-01

Texas

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] No concerns yet. All systems seem to becworking well. It is very quiet.
[D] Alternative Text [D] Alternative Text
JonChels
1 (9,999)

2025-01-01

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
The glass to the bottom shelf is SO difficult to remove. Using the user manual that came with the fridge did NOT provide us with any correct instructions to remove the glass. All of the Samsung help videos include basic clips which are used to hold the glass in place, for what ever reason this RF32CG5100SR HAD to be different. After SEVERAL google searches later we found a YouTube video NOT from Samsung that showed us how to get it out to clean. YouTube video: https://www.youtube.com/watch?v=pgBq8D9uHKs. This was NOT the safest option and could very likely lead to breaking the glass or the frame. But we did successfully get it out and cleaned. Putting the glass back in the frame was even more of a struggle.
Respuesta de Samsung:
2025-01-16

Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Sue B
5 (9,999)

2025-08-23

Sacramento CA

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Large refrigerator with shelves that are easy to get into. Keeps everything at the right temperature and I don't have to think about it. It just works! I wasn't sure about the two ice cube sizes but it turns out to be my favorite thing.
[D] Alternative Text [D] Alternative Text
SaraB
5 (9,999)

2024-01-29

Conway, AR

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We purchased this in December 2023 and LOVE everything about it! It fits our family of 4 grocery needs perfectly. Lots of room in the fridge and freezer. Easy to keep clean inside and out. LOVE everything about this refrigerator.
[D] Alternative Text [D] Alternative Text
MommagotanewFridge
5 (9,999)

2026-07-08

Missouri

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
Love my new fridge. The capacity is twice what my side by side had. I opted for the inside door drink/water system and it is used all the time. The dual ice maker is the best.
[D] Alternative Text [D] Alternative Text
Macrhino
4 (9,999)

2026-06-07

Port St. Lucie Florida

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
[This review was collected as part of a promotion.] Nice looking unit and the display somewhat useful. Bixby does not work very well and the user interface is obtuse. But the cooling parts of the refrigerator works well.
[D] Alternative Text [D] Alternative Text
Lanny
5 (9,999)

2024-08-13

West Seneca, NY

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We love our Samsung refrigerator! It looks great and is very spacious. The ice-maker is designed well, and we always have the choice of which kind of ice we desire.
[D] Alternative Text [D] Alternative Text
Angie
5 (9,999)

2024-01-29

Cincinnati,OH

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] We are very happy with this refrigerator. It’s spacious and I love the layout. We also love the option of two different kinds of ice. Definitely recommend!
[D] Alternative Text [D] Alternative Text
Blue
4 (9,999)

2026-07-12

Virginia

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
It is a nice fridge! I will say the worst part was taking off all the plastic and tape, and the app being lackluster. Overall, It was a very easy install.
[D] Alternative Text [D] Alternative Text
kaybee
5 (9,999)

2025-08-08

Florida

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] The fridge has mega capacity! I love french doors and convenience it provides me to store all my groceries! I would recommend it the appliance to eveyone.
[D] Alternative Text [D] Alternative Text
Judy Midnight
5 (9,999)

2026-06-23

Seattle

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I would get one level higher that includes a built-in water jug that fills it with chilled water, a feature that I overlooked when I bought this one.
[D] Alternative Text [D] Alternative Text
Karval
5 (9,999)

2026-01-20

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
Es super recomendado los productos samsung y sus asesores muy atentos y amables Página samsung lo mejor q pude haber hecho comprar onlinea.
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2026-02-25

Performance Team

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!

Glenn
5 (9,999)

2025-09-15

Florida

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Our 32 cu. ft. Mega Capacity Fridge has very clean lines, it is easy to use, and the always-ready two sizes of ice is a nice convivence.
[D] Alternative Text [D] Alternative Text
Keyur
5 (9,999)

2026-05-16

Orlando

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Very efficient and cooling with the large space and wanted bigger capacity and this is the best if you are looking For large size freeze
[D] Alternative Text [D] Alternative Text
Anonymous
5 (9,999)

2026-04-27

Florida

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] The storage on this fridge is great the cooling is super great I really like the fact that it does both crushed and cubed ice
[D] Alternative Text [D] Alternative Text
Renee
5 (9,999)

2024-07-25

Caledonia Ohio

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] My husband bought me this refrigerator for Christmas. I absolutely luv it!!! So spacious. Easy to clean. Highly recommend.
[D] Alternative Text [D] Alternative Text
Papasmurf
5 (9,999)

2024-07-11

El Monte ,California

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I Like The Features It Has Plenty Of Storage For Food And Freezer, Totally Quiet You Don't Heard Any Noises At All!
[D] Alternative Text [D] Alternative Text
Tony
5 (9,999)

2024-01-18

Texas

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] This is the best refregerator. It has good quality. It is spacious in the inside but not chunky at the outside.
[D] Alternative Text [D] Alternative Text
Tonton
5 (9,999)

2026-04-28

Tx

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I really like using this refrigerator. It’s got great features. I love the ice making and a room that it has.
[D] Alternative Text [D] Alternative Text
Steve
5 (9,999)

2026-05-29

Rossmoor California

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Large capacity with only small exterior dimension increase. Clean lines and easy to clean shelves
[D] Alternative Text [D] Alternative Text
TreTre
5 (9,999)

2024-09-10

Gallup,NM

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I love my fridge! I bought it back in feb-march and it’s the best thing in my home right now.
[D] Alternative Text [D] Alternative Text
Jess
5 (9,999)

2026-06-06

AZ

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Great refrigerator and well made. We haven’t had any issues in the 6 months we’ve had it.
[D] Alternative Text [D] Alternative Text
FactzzFinancial
5 (9,999)

2026-07-01

Opelika AL

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Amazing refrigerator! Keeps drinks nice and cool. I love the features and functionality!
[D] Alternative Text [D] Alternative Text
123lll
1 (9,999)

2025-03-03

Medellín

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
(Esta reseña se ha recibido a través de una promoción.) Llego con una bisagra rota y llevo más de 1 mes no me lo han arreglado ni cambiado nada
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2025-03-04

Social Media.

Hola, Luisa.👋 Por favor confírmanos tus datos de contacto a través de 📨smedia.col@samsung.com y te contactaremos para hacer el seguimiento correspondiente a la situación que nos cuentas. Feliz día.

Jeff29
5 (9,999)

2026-04-19

Greensburg

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Great frig! Lots of room and keeps everything cool. Love the smart things features.
[D] Alternative Text [D] Alternative Text
Pedro79
5 (9,999)

2026-02-02

Colombia

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
Excelente servicio en la compra y rápida la entrega un producto muy bonito
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2026-02-26

Performance Team

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!

Samsung Fan
5 (9,999)

2026-04-25

Maryland

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] This product has great capacity and smart features that make life easier!
[D] Alternative Text [D] Alternative Text
Fridge
5 (9,999)

2026-07-12

San Luis, az

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
It keeps food cold and has good storage space. I like the shelf layout
[D] Alternative Text [D] Alternative Text
Harts
5 (9,999)

2026-04-19

Madill,Oklahoma

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Very spacious. Great for our family of 6. Love the Bluetooth features
[D] Alternative Text [D] Alternative Text
kblagburn
5 (9,999)

2026-06-08

Alabama

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Love the versatility, the wireless monitoring, and the capacity.
[D] Alternative Text [D] Alternative Text
Anonymous
5 (9,999)

2026-02-09

Cucuta

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
muy contento con la compra los productos llegaron en buen estado
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2026-02-26

Performance Team

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!

Unica
3 (9,999)

2026-06-06

Washington

Color : Negro | Capacidad : 31 cu.ft.
3 (9,999)
[This review was collected as part of a promotion.] Freezer has issues with cooling. Service came but still issues.
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2026-06-08

Samsung

Hi Unica, Freezer performance plays a big role in everyday use, and we recognize how important it is for cooling to stay consistent, especially after a service visit has already been completed. Drying issues can sometimes be improved by checking the settings, airflow, and giving the unit time to stabilize. Please review the guide below and focus on the steps that match your situation. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please keep this reference number for your records: 1152603903. If you’ve tried these steps and still notice the same results, our team would be happy to further assist you through the support channels below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung greatly appreciates your trust in our products. Christian Samsung Care

Norma from Texas
5 (9,999)

2024-01-19

San Antonio Texas

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I bought this fridge 3 months ago and I'm very satisfied.
[D] Alternative Text [D] Alternative Text
Lacie63
5 (9,999)

2024-01-29

Iowa

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] I bought this fridge a few months ago and I love it !!!
[D] Alternative Text [D] Alternative Text
Frosty
3 (9,999)

2024-08-13

Nj

Color : Negro | Capacidad : 31 cu.ft.
3 (9,999)
[This review was collected as part of a promotion.] So far so good. Love the smart features and ice machine
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2024-08-14

SEA CARE

Hi Frosty, Thank you for choosing Samsung's line of products! Should you require assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147439195, to help our team pull up your information. Have a great day! ^Chrystel

Pjslinkee
4 (9,999)

2026-07-01

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
I am enjoying the space provided by this refrigerator and the way my food items remain chilled no matter where my food items are stored. This is a smart refrigerator that uses an app to help manage the temperature settings and various features. I just wish that the app reflected the actual temperature of the refrigerator and freezer. It currently only displays the settings, not really helpful. I was expecting the app to offer support like a smart thermostat that helps manage an HVAC system. I would like to see if the temperature fluctuates in the refrigerator.
Kostis
1 (9,999)

2026-04-25

Nj

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
[This review was collected as part of a promotion.] 3 compressor replacement in 2 months and keep going!!
[D] Alternative Text [D] Alternative Text
Respuesta de Samsung:
2026-05-06

Samsung

Hello Kostis, It’s understandable how important dependability and confidence are when investing in a major home appliance. What you shared gives us a clear reason to take a closer look at the full service history and outcomes tied to this refrigerator. Reviewing prior repairs together allows us to better understand what has already been done and what options may still be available based on your records and coverage. Please keep this reference number for your records: 1152461412. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

5isalive
3 (9,999)

2026-06-18

GA

Color : Negro | Capacidad : 31 cu.ft.
3 (9,999)
[This review was collected as part of a promotion.] We really want to love this fridge because it looks great in our kitchen and the 32 cubic foot size is awesome for our family. Plus, the dual ice maker is a huge plus. ​But honestly, it’s been a massive pain. We’ve had cooling issues since it was delivered. It has already required three separate repairs just to get it to hold a steady temperature. Luckily, everything was covered under warranty, but having this many issues right out of the box is incredibly frustrating. It’s a great fridge when it actually works, but buy the extended warranty just in case.
Respuesta de Samsung:
2026-06-18

Samsung

Hi 5isalive, We can see how having a refrigerator that looks great, offers generous space, and includes features like a dual ice maker naturally sets the expectation for reliable, everyday performance, especially for a busy household that depends on consistent cooling. Dealing with repeated cooling inconsistencies and multiple repairs so early on could feel frustrating and disruptive, particularly when you're trying to count on the appliance to work seamlessly day to day. If you ever need to reach out to Samsung, please include this reference number: 1152654879. Your trust in Samsung means a great deal to us. Nicole Samsung Care

Anonymous
4 (9,999)

2026-08-04

Color : Negro | Capacidad : 31 cu.ft.
4 (9,999)
[This review was collected as part of a promotion.] I wouldn’t have rated this refrigerator a five if the shelves were more adjustable.
kooltt
5 (9,999)

2023-09-20

Danville

Color : Negro | Capacidad : 31 cu.ft.
5 (9,999)
[This review was collected as part of a promotion.] Wow! This refrigerator is huge. Even thou I was not expecting such a large refrigerator, It is very nice. It is slick and shiny. It's nice to know that it is fingerprint resistant. I love that it has a 2 minute door alarm that lets me know when the door is still open since I seem to have a very bad habit of walking away before I make sure that the door is closed. My husband definitely likes that feature too. I'm able to monitor my refrigerator's power usage with the SmartThings app and having to chill my food fast with the power cool option is neat.
Paola L
1 (9,999)

2026-04-08

Color : Negro | Capacidad : 31 cu.ft.
1 (9,999)
Compramos este refrigerador en octubre 2025 y para marzo 2026 ya no funcionó, acudieron los técnicos por parte de Samsung y es una falla en el Lokring, o sea un defecto de fábrica, la marca no quiere reemplazarlo por otra unidad o reembolsarnos el costo, únicamente lo pueden “reparar”, sin embargo no están dispuestos a extender la garantía. El soporte técnico ha sido pésimo y han dejado muy mal el prestigio de la marca.
Respuesta de Samsung:
2026-04-08

Samsung

¡Queremos ayudarte, Paola! Para poder hacerlo, pedimos que te comuniques a nuestra línea de Atención para nuestra Tienda en línea Samsung al teléfono: 800 726 7864 opción 1 (de lunes a domingo de 8 a.m. a 11 p.m) o a través del Chat, por el siguiente enlace: https://www.samsung.com/mx/support/#contact. Entendemos lo importante que es contar con un producto confiable y con un acompañamiento adecuado durante todo el proceso, por lo que queremos revisar tu caso en detalle y brindarte la mejor solución posible. Si tienes alguna otra duda, ¡cuenta con nosotros! 💙

Manual del usuario y descargas

Guía Rápida (USA)

ver 00 | 1.14 MB

2026-07-02

INGLÉS

Manual de Usuario (EM)

ver 1.0 | 11.64 MB

2023-08-18

ESPAÑOL

Soporte de producto

Encuentra respuestas a las preguntas que tienes sobre el producto.

Soporte de producto

Aprovecha al máximo el dispositivo y servicios de Samsung.

Chat en vivo

Ve cómo funcionan los productos y recibe recomendaciones de los modelos que se adaptan a tus necesidades.

* Todas las imágenes mostradas son con fines ilustrativos. Las características y especificaciones del equipo están sujetas a cambios sin previo aviso.