55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
Gallery popup
Please scan the QR Code with your mobile device, and place the product image in desired place.
Highlights
Features
The answer to your dynamic moments
Key features at a glance
Ask your companion anything. Samsung Vision AI is here.
Samsung Vision AI Companion
Getting assistance from AI is now more engaging with Vision AI Companion on your TV. Whether you ask about your content or everyday topics, it instantly delivers video and image responses through multiple AI agents — offering a rich, personalized experience on the big screen.1
Picture Quality
Enhanced football viewing
Football Mode
Football Mode optimizes visuals and sound for immersive football viewing. Rich colors highlight the field and players with clarity, while clear audio creates a realistic atmosphere — so you can enjoy games that feel engaging and easy to follow.
More about
Picture Quality
Sound
One immersive sound experience
Dynamic Sound PackOne UI Tizen
Personalize your screen experience
One UI Tizen
One UI Tizen delivers a seamless and consistent Samsung device experience. Samsung Tizen OS lets you take advantage of the latest innovative Samsung features — including quick access to the content you love, convenient AI management and powerful protection with Samsung Knox Security. Plus, One UI Tizen will support Tizen OS upgrades for next seven years, bringing you the latest apps & services.7
Enjoy 7 years of new TV experiences8
Your privacy. Secured.
Samsung Knox Security
Samsung Knox Security helps keep your TV protected at all times. Sensitive data such as passwords stays safeguarded, connected IoT devices are actively monitored and harmful apps or sites are blocked automatically. With ongoing security updates, your TV stays secure and ready for safe viewing.9
Gaming Experience
Improved picture clarity with smooth motion up to 2K 120Hz
Motion Xcelerator
Experience a clear picture with Motion Xcelerator as your TV estimates the movement between frames, then uses that information to improve motion smoothness for subsequent frames.10
SmartThings
More about
SmartThings
Design
Elegant metal stream design to upgrade your space
MetalStream Design
Inspired by aircraft design, the MetalStream Design features a luxurious metal body. With no additional bezel required, a single sheet of metal is used to create a slim bezel, enabling a truly immersive experience.14
Specifications
-
Resolution
3840 x 2160
-
HDMI
3
-
USB
1 x USB-A
-
LED
-
Screen Size
55"
-
Refresh Rate
50 Hz
-
Resolution
3840 x 2160
-
DLG
120 Hz
-
Picture Engine
Crystal Processor 4K
-
HDR (High Dynamic Range)
HDR
-
HDR 10+
Support
-
Contrast
Mega Contrast
-
Micro Dimming
UHD Dimming
-
Contrast Enhancer
Contrast Enhancer
-
Motion Technology
Motion Xcelerator
-
AI Upscale
4K Upscaling
-
Color Booster
Color Booster
-
Filmmaker Mode (FMM)
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20 W
-
Speaker Type
2ch
-
Adaptive Sound
Adaptive Sound
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes (Voice Ready)
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Quick Remote Only
-
Multi Device Experience
Mobile to TV, Sound Mirroring, Wireless TV On
-
Apple AirPlay
Yes
-
Vision AI Companion
Yes (AU, VN, TH, MM, KH, LA, PH, SG)
-
Karaoke Mic
Yes
-
Google Cast
Yes
-
Soccer Mode
Soccer / Football Mode
-
Auto Game Mode (ALLM)
Yes
-
VRR
Yes
-
HGiG
Yes
-
Digital Broadcasting
DVB-T2
-
Analog Tuner
Yes
-
TV Key
Yes
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
-
HDMI
3
-
HDMI (High Frame Rate)
4K 60 Hz (for HDMI 1/2/3)
-
HDMI Audio Return Channel
eARC
-
Anynet+ (HDMI-CEC)
Yes
-
USB
1 x USB-A
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input)
1 / 1(Common Use for Terrestrial) / 0
-
Design
Metal Stream
-
Bezel Type
3 Bezel-less
-
Front Colour
Black
-
Stand Type
Basic Feet
-
Stand Colour
Titan Gray
-
Embeded POP
Yes
-
EPG
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Accessibillity - Voice Guide
Chinese (China),English (UK),Malay (Malaysia)
-
Audio Description
Yes
-
High Contrast
Yes
-
Zoom Menu and Text
Yes
-
SeeColors
Yes
-
Colors Inversion
Yes
-
Grayscale
Yes
-
Auto Picture Off
Yes
-
Closed Caption (Subtitle)
Yes
-
Multi-output Audio
Yes
-
Sign Language Zoom
Yes
-
Slow Button Repeat
Yes
-
Accessibility Remote
Yes
-
Learn TV Remote
Yes
-
Learn Menu Screen
Yes
-
Accessibility Shortcuts Edit
Yes
-
Power Supply
AC220-240 V~ 50/60 Hz
-
Eco Sensor
Yes
-
Auto Power Off
Yes
-
Energy Efficiency Class
3
-
Package Size (WxHxD)
1354 x 810 x 127 mm
-
Set Size with Stand (WxHxD)
1224.6 x 760 x 199 mm
-
Set Size without Stand (WxHxD)
1224.6 x 707.8 x 76.6 mm
-
Stand (Basic) (WxD)
812.6 x 199 mm
-
VESA Spec
200 x 200 mm
-
Full Motion Slim Wall Mount (Y22)
Yes
-
User Manual
Yes
-
Power Cable
Yes
Reviews
55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
- Customers praise crystal-clear visuals, vibrant colors, and exceptional detail across all content types
- Reviewers highlight rich, immersive sound quality with clear dialogue and deep bass performance
- Many appreciate the intuitive setup process, responsive interface, and built-in streaming apps
- Some note minor frustrations with remote responsiveness or lack of physical channel buttons
- Most customers view this as a major upgrade delivering excellent value for money
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
595 Reviews
2026-07-05
Gwinn Michigan
2026-04-23
Cleveland
2026-07-20
Somers, NY
2026-05-17
2026-07-05
Ky
2026-05-10
Samsung AU
We absolutely love hearing how easy your new Crystal UHD TV was to set up and use, especially as someone who described yourself as “technologically challenged.” It’s fantastic to know the vibrant picture quality, clarity, and immersive viewing experience are bringing your favourite shows to life. Your kind words and enthusiasm truly mean a lot to us. Enjoy every movie night and thank you for choosing Samsung! 🥰
2026-07-01
Youngstown ohio
2026-07-06
1519 Florida ave
Samsung Advisor
Hi Michael bridges ii, We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-04-10
Wilmington
2026-07-10
Martins Ferry, Ohio
2026-07-11
Riverside, CA
2026-04-21
Sacramento, CA
2026-08-09
Samsung Specialist
Netguru, We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > top directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > top directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Specialist
2026-07-20
Kentucky
2026-07-21
Tennessee
2026-07-05
Samsung Advisor
Hi Dave, We appreciate your feedback on the U8000H TV. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now If you continue to have issues, or need assistance, do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-05
Lake Jackson
2026-06-01
Washington
2026-07-27
Dalton, ga
2026-07-25
Samsung
We're sorry to hear that you've experienced an issue with the display of your Crystal UHD U8000H TV. This isn't what we'd expect to hear, and we'd like to reassure you that we're on hand to help. Please reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you and to getting your TV back to its very best. ^EW at Samsung Support
2026-05-14
Cleveland
2026-07-06
Woodstock, Georgia
Samsung Advisor
Hi lookingforanupgrade, We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software. ~ Samsung Advisor
2026-07-20
Aberdeen, SD
Samsung Advisor
Hi katjac, We value your feedback regarding the response time of your U8000H TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care Please know you can control your connected devices (like cable boxes, Blu-ray players, or game consoles) using your U8000H TV’s remote by following these steps: 1. Connect & Power On the Device Connect the external device to one of your TV’s HDMI ports and power it on. Your TV may automatically detect the device and switch inputs. If it doesn’t, continue with the steps below. 2. Launch Universal Remote Setup. On your TV, navigate to: Home > left directional key > Connected Devices > Universal Remote Setup. When the connected device appears, select it to begin setup. 3. Start the Setup. Select Universal Remote on the Home screen, choose Start, and ensure your device is powered on. When your desired device appears, select it and follow the on-screen instructions. Setup may vary slightly based on device type. 4. Finalize and Test. Once complete, your Samsung TV and remote will remember the connected device and its HDMI port. If the device doesn’t respond after setup, you may need to re-register it or adjust its position for better signal reception. Helpful Tips: • If your external device is a Samsung product, Anynet+ (HDMI-CEC) may let you control it automatically using your TV remote with no extra setup. • Make sure nothing blocks the IR signal between your TV and external devices. • If you’re having difficulty, try adjusting the device’s position for better remote signal reception. • This feature may not be supported on all external devices or setups. For further support with setup or compatibility questions, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-18
2026-08-17
2026-08-17
2026-07-06
Samsung Advisor
Hi Lrglewis, Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza/ Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor
2026-06-20
Hinsdale, NH
2026-05-11
2026-08-17
East anglia
Samsung
We're pleased to hear that you're enjoying the excellent performance of your Crystal UHD U8000H TV, Joe. However, we'd like to apologise for the BBC iPlayer application not yet being available on your 2026 model. Rest assured, we are working hard with the BBC to bring their application to the 2026 Samsung Smart TV platform, and we will release it just as soon as we can. Thank you for sharing your review, and we hope the above information is reassuring. ^EW at Samsung Support
2026-08-05
Hickory Hills, IL
Samsung Advisor
Hi JoeSr, Thank you for reaching out to us. The CHSN app should be available for download in our built-in app store. To ensure your content is up to date, go to Settings> Support> Software Update. Next, to find the CHSN app follow the below instructions: Searching for & Installing Apps 1. From the Home screen, press up on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen 1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-05
2026-07-06
Samsung Advisor
Hi bwaxx55, We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-07-29
2026-07-19
2026-05-01
Aurora
2026-08-06
2026-06-22
2026-07-27
2026-08-05
2026-08-05
Samsung Advisor
Hi Matt, We appreciate your feedback on the Samsung U8000H TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-06-20
New York, NY
2026-07-05
Samsung Advisor
Hi Shelley, We regret to hear about your experience with the Samsung U8000H TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/ If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist. ~ Samsung Advisor
2026-07-27
Lansing, New York
2026-07-06
2026-04-17
Musella
2026-07-11
Wilmington
2026-04-07
Pomona
2026-07-02
Nixa
2026-05-13
Samsung Advisor
Hi, Thank you for your feedback on the U8000H TV remote and interface. Please know that Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly. We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines. Regarding the setup and navigation of your TV, there is a built-in guide you can access by going to Settings > Support > Tips and User Guides. Next, if the image on your screen isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor
2026-07-10
Samsung AU
We're sorry to hear about your experience and understand how frustrating it must be to encounter the same issue again after a previous repair. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your case further and see how we can assist. Please contact our Samsung Support team at https://www.samsung.com/au/support/contact so they can look into your situation in more detail.
2026-05-09
Samsung AU
Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the fast startup, easy-to-use interface, smooth app navigation, and sharp picture quality on your Samsung TV. It’s also wonderful to know the refresh rate is enhancing your sports and movie viewing experience. We appreciate your feedback regarding the setup process and thank you for choosing Samsung!
2026-07-05
Dallas, Texas
2026-08-05
Bryan, TX
2026-06-20
Edmond, Oklahoma
2026-08-06
Washington state
2026-05-19
Lubbock
2026-04-23
Tampa
2026-04-20
Gainesville
2026-06-26
Minnesota
2026-08-10
2026-08-17
Knoxville
2026-07-12
Samsung Advisor
Hi Reviewer, We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-05
Hope, Arkansas
2026-05-24
2026-07-05
998 Belmont Avenue
2026-04-14
Broken Arrow
2026-08-05
2026-07-29
2026-07-30
2026-07-20
2026-07-30
2026-08-16
East Chicago
2026-08-16
New Orleans
2026-08-05
Samsung Advisor
Hi Crell056, Thanks for sharing your experience with your U8000H TV. Unusual sounds can come from different sources, so first check whether it’s from the TV speakers, an external device (like a soundbar), or the back of the TV. • For external audio, ensure cables are connected to the correct output • If using antenna or cable, check signal strength: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • Popping sounds from the back may be due to thermal expansion - this is normal and not a malfunction • Run a Sound Test to troubleshoot: Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor
2026-06-06
Midland, MI
2026-07-30
Ivana Samsung CS
Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-07-08
2026-04-10
Marietta
2026-05-30
Samsung AU
Thank you for taking the time to provide your feedback. We're sorry to hear you've experienced ongoing difficulties accessing free-to-air streaming applications and services on your TV, despite performing troubleshooting and a factory reset with support assistance. We understand how frustrating it can be when content is not available reliably. We'd like to investigate this further and help identify the cause of the issue. Please contact our support team via https://www.samsung.com/au/support/contact so we can assist you further. We appreciate your feedback and the opportunity to improve your experience.
2026-04-22
Charlotte
2026-06-13
Indiana, Indianapolis
2026-06-20
Biloxi, MS
2026-07-27
New Jersey
2026-04-14
Lubbock
2026-07-29
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case –Vision AI Smart TV. Thank you, Samsung Customer Care
2026-06-28
Samsung AU
Thank you for your wonderful review! We're so pleased to hear you're enjoying the natural-looking picture quality and intuitive remote after spending some time with it. It's fantastic that your new TV has made such a positive impression, and we hope it continues to provide many years of enjoyable viewing. Thanks again for your support!
2026-07-17
CA
Samsung Advisor
Hi bxbyserena, We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up. • If the sound is coming from your TV speakers, or if you're using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device. • If you're using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use. We also recommend running a Sound Test to check for audio issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor
2026-05-01
Fontana
2026-07-27
2026-08-15
Oklahoma City
2026-08-05
2026-06-05
2026-07-27
Samsung
We would like to apologise for the BBC iPlayer application not being available on your brand new 2026 U8000H TV. Rest assured we are working hard with The BBC to bring their application to the 2026 Samsung Smart TV platform, and we will release it as soon as we can. This shouldn't have an impact on the channels available to you, so we would like to take a further look into this. In the event that it isn't possible for our colleagues to connect to your TV, they can still provide you with guided support. Please reach back out to our Support Teams, whose contact details and operating hours can be found here: https://www.samsung.com/uk/support/contact/ You have a fantastic TV, and we're here to ensure you can thoroughly enjoy it. ^SK at Samsung Support
2026-07-10
North Carolina
2026-06-07
Redlands, CA
2026-05-06
Cibolo
2026-08-07
2026-08-09
2026-07-07
Samsung AU
Thank you for your review of the Crystal UHD U8000H. We’re happy to hear that you’re enjoying the clear picture quality, responsive controls, and pairing with your Samsung sound system. We hope your TV continues to deliver great entertainment for your home.
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/trustmark/User manual & downloads
Solutions & Tips
- Image simulated for illustration purposes. Any changes in appearance and design specifications that do not affect product performance may occur without prior notice. UI, content and services may vary by region and are subject to change without notice. This page may include images or videos created using AI.
- 1. Feature available in certain regions and models. Availability, supported features, and user interface may vary by country, region, model and viewing conditions. Voice commands recognize English, French, Spanish, Portuguese, German, Italian, and Korean, but not all accents, dialects, and expressions are recognized. This feature provides AI-created content, with accuracy not guaranteed — please check results. In-box remote for this model does not support voice recognition. Requires either a Mobile Quick Remote or separately purchased Bluetooth remote. Feature accessible via the AI button, or the Home button (long press) on remote control without an AI button. Go to feature
- 2. Viewing experience may vary according to type of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 3. Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 4. Image quality may vary depending on the quality of the original content. Go to feature
- 5. Experience may vary depending on the content. Go to feature
- 6. Check for Q-Symphony compatibility on soundbar product specifications. Soundbar sold separately. The location and number of speakers may vary depending on the model. Go to feature
- 7. Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
- 8. Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
- 9. Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015. Latest software update is required. Go to feature
- 10. 2K 120Hz only available in 55/65/75/85". For 2K 120Hz, Game Mode must be enabled. Performance may vary. Go to feature
- 11. Images simulated for illustration purposes. Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account. Connected devices are sold separately. UI is subject to change without prior notice. Go to feature
- 12. Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy consumption levels when AI Energy Mode is turned on may appear lower compared to Standard Mode. AI Energy Mode does not work with Game Mode. Energy consumption may vary depending on content being displayed and surrounding brightness levels. Go to feature
- 13. Designated microphone models provided by Samsung’s authorized partner are supported only and sold separately. With a single USB port on the TV, a maximum of 2 microphones are supported, and this functionality is limited to 2 USB ports in total. Requires SmartThings app to be installed on mobile, connected via the same Wi-Fi network as the TV set. Mobile mic is optimized only for Galaxy A with Android OS 16 or above and S series, foldable launched from 2023 and later models and iPhone 13 & above. Go to feature
- 14. Feature does not apply to certain models in Brazil and India. To determine whether the feature is applied, check for the rear design pattern on the product. Go to feature
* Instalment payment plans varies from merchants and bank partners based on availability.
* Features and specifications are subject to change without prior notification.
* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
* All images simulated for illustrative purposes.