Bine ai venit în noua eră a sănătății Galaxy AI. Putere pe tot parcursul zilei cu noul procesor de 3 nm. Navighează cu precizie, cu GPS cu frecvență duală. Monitorizează ritmul cardiac, antrenamentele și somnul cu senzorul avansat BioActive. Apoi, Galaxy AI îți va oferi informații valoroase despre sănătate cu Energy Score și sfaturi pentru starea de bine, pentru a-ți îmbunătăți sănătatea. Fă cunoștință cu Galaxy Watch7, însoțitorul tău zilnic, alimentat de AI.
Informații despre sănătate bazate pe Galaxy AI
*Este posibil să fie necesară conectarea la contul Samsung pentru anumite funcții Samsung AI
Sfaturi personalizate pentru somn
Monitorizare avansată a fitnessului
Putere de procesare de nivel avansat
Ieși în evidență cu un design suspendat
Dezvoltă-ți stilul cu Galaxy Watch7. Designul cu sticlă suspendată și punctele de legătură colorate adaugă o notă de eleganță încheieturii tale, în timp ce ondulațiile de pe curea denotă că ești pregătit(ă) pentru antrenamente. Ceasul este disponibil în variantele Small și Large, cu trei opțiuni de culoare: Green, Silver și Cream.
Performanță plină de putere
Cel mai puternic procesor creat de noi pentru ceasurile inteligente
Noul procesor de 3 nm îți supraalimentează rutina zilnică. Treci rapid de la verificarea vremii la monitorizarea antrenamentelor tale, în cel mai scurt timp. În plus, optimizează durata de viață a bateriei pentru o putere de lungă durată, asigurându-se că Galaxy Watch7 ține pasul cu tine.
Senzor BioActive îmbunătățit. Precizie la următorul nivel
Rămâi activ(ă) în călătoria ta pentru o stare de bine cu cel mai avansat senzor de sănătate creat de noi pentru Galaxy Watch. Cu 13 LED-uri, noul Senzor BioActive monitorizează ritmul cardiac, tiparele de somn și multe altele, cu mare precizie.
GPS cu dublă frecvență. Ghidul tău prin jungla de beton
Găsește-ți drumul cu ușurință cu cel mai precis GPS creat de noi pentru Galaxy Watch. GPS-ul cu frecvență dublă utilizează două benzi de semnal prin satelit (L1+L5), asigurând monitorizarea precisă și consecventă, chiar și printre blocurile dense.
Acum este augmentat de Galaxy AI
Începe-ți ziua cu Energy Score
Înțelege-ți mai bine corpul și începe-ți ziua mai inteligent cu Energy Score. Verifică-ți somnul, ritmul cardiac și activitățile zilnice cu Energy Score și planifică-ți rutina în fiecare zi. Nu te-ai odihnit prea bine? Poate eviți sala și te relaxezi acasă, pentru a reveni pe drumul cel bun.
Pedalează mai intens cu FTP personalizat
Identifică puterea maximă atunci cand pedalezi și atinge performanța maximă. Cu un contor de putere asociat cu smartphone-ul Samsung Galaxy, Galaxy AI estimează rapid Functional Threshold Power, conform ritmului tău cardiac, în decurs de 10 minute de la începutul traseului.
*Pentru a măsura FTP personalizat (Functional Threshold Power), smartphone-ul Samsung Galaxy trebuie să fie conectat la un contor de putere. Pentru a calcula un FTP mai precis, este necesar să conectezi Galaxy Watch la un smartphone. FTP este calculat automat atunci când pedalarea are loc la un nivel de intensitate mediu spre ridicat, pentru mai mult de 4 minute, cu contorul de putere pentru ciclism atașat la bicicletă. Folosind memorarea automată, cu cât călătorești mai mult, în mod repetat, cu atât vor fi calculate valorile FTP mai precis și personalizat. Contorul de putere pentru ciclism se vinde separat.
Răspunsuri sugerate, din mers, cu AI
Răspunde-le prietenilor tăi instantaneu, cu tonul potrivit. Galaxy AI analizează mesajele anterioare din chat și oferă sugestii de răspuns rapide, care se potrivesc cu starea ta de spirit.
*Imagine simulată. UX/UI reală poate fi diferită. **Răspunsurile inteligente sunt disponibile numai pentru Galaxy Watch7 și Galaxy Watch Ultra. Ceasul necesită instalarea celei mai recente versiuni Wear OS și trebuie să fie asociat cu dispozitivele din seria Galaxy Z Flip6, Galaxy Z Fold6 sau Galaxy S24, care rulează One UI 6.1.1 sau o versiune ulterioară, începând cu iulie 2024. ***Disponibilitatea serviciului poate varia în funcție de limbă și de aplicație. **** Nu este garantată acuratețea rezultatelor. ***** Funcția Suggested Replies necesită o conexiune la rețea pentru a primi mesaje. Poate sugera răspunsuri fără conexiune la rețea, odată ce mesajele sunt primite pe dispozitiv. Este necesară conectarea la contul Samsung.Începe următoarea călătorie în lumea fitnessului
Îmbunătățeste-ți antrenamentele zilnice cu monitorizarea avansată
Du-ți exercițiul de fitness la următorul nivel cu Galaxy Watch7. Creează o rutină de antrenament perfectă, cu încălziri, momente mai puțin intense și pauze între acestea sau concurează împotriva recordurilor tale anterioare, pentru a rămâne motivat(ă). Urmărește-ți cu ușurință exercițiul chiar și în apă, cu modul Water Lock.
Obține acea insignă, rămâi motivat(ă)
De la atingerea unui record personal până la încercarea unui nou exercițiu, câștigă insigne care te motivează să rămâi motivat(ă) și să continui să mergi mai departe în călătoria ta de fitness.
Beneficiază de Sleep Coaching pentru nopți odihnitoare
O rutină mai bună de odihnă începe cu monitorizarea somnului. De la un scor zilnic al somnului, la ritmul cardiac al somnului, la Sleep Coaching personalizat și multe altele, înțelegi cu precizie tiparele tale din timpul nopții și obții sfaturi care te ajută să-ți îmbunătățești somnul.
Wellness Tips în călătoria ta pentru o stare de bine
Obține informații personalizate cu Wellness Tips, conform datelor tale Samsung Health acumulate . Alege-ți obiectivele de sănătate, urmărește-ți modelele de sănătate și primește sfaturi utile, adaptate obiectivelor tale de sănătate.
Respiră ușor, cu detectarea apneei în somn
Dormi liniștit(ă) — și în siguranță. Fiind primul ceas inteligent din lume cu detectarea riscului de apnee în somn, autorizată de FDA, Galaxy Watch7 urmărește calitatea somnului și ajută la detectarea semnelor potențialelor probleme de somn, pentru nopțile tale odihnitoare.
Păstrează-ți sub control sănătatea inimii
Păstrează-ți relaxarea cu un pachet de monitorizare a inimii. Senzorul PPG încorporat pe Galaxy Watch7 îți monitorizează rata și ritmul cardiac. Dacă detectează nereguli ale ratei sau ritmului cardiac, te anunță, împreună cu o solicitare de a efectua un ECG pentru a-ți examina mai detaliat ritmul cardiac.
Atinge-ți obiectivele de sănătate cu statisticile BIA
Senzorul Bioelectrical Impedance Analysis (BIA) îți poate măsura compoziția corporală - folosindu-ți doar vârfurile degetelor. Stabilește-ți ținte pentru greutate, grăsime corporală și masă musculară și personalizează programele, pentru a-ți atinge obiectivele de sănătate cu acuratețe.
Urmărește-ți cu ușurință ciclurile menstruale, în funcție de temperatura pielii
Obține o perspectivă mai bună asupra ritmurilor naturale ale corpului tău cu Cycle Tracking. Senzorul de temperatură a pielii poate detecta modificările temperaturii pielii în timpul somnului pentru a-ți prognoza următorul ciclu de ovulație. Datele tale despre temperatură sunt utilizate de algoritmul adaptat de fertilitate Natural Cycles˚ pentru a alimenta funcția Cycle Tracking.
Mănâncă sănătos. Vezi diferența cu indicele AGEs
O dietă sănătoasă este cheia, dar de unde știi dacă funcționează? Indicele AGEs este un indicator al sănătății tale metabolice, afectat de dieta și stilul tău de viață. Galaxy Watch7 îți măsoară indicele AGEs în timpul somnului, permițându-ți să verifici rezultatele chiar de pe încheietura mâinii. Urmărește-ți dieta, îmbunătățește-ți stilul de viață și trăiește o viață tânără și sănătoasă.
Armonizarea sănătății tale
Accesează și gestionează informații complete despre sănătatea și bunăstarea ta generală, prin aplicația Samsung Health de pe dispozitivele tale Samsung Galaxy. Integrează informații detaliate, pentru a te strădui să-ți atingi obiectivele de bunăstare. Și când ai nevoie de un moment de relaxare, ia-ți un minut cu Calm.
Bucură-te de experiența perfectă pe smartphone-urile Android
Începe-ți experiența Galaxy Wearable pe smartphone-ul Android. Asociază-ți ușor Galaxy Watch, Buds sau Ring cu telefonul Android pe care îl ai deja. Doar descarci aplicațiile Galaxy Wearable și Samsung Health de pe Google Play și ești gata. Poți chiar să încerci diferite cadrane pentru ceas în aplicația Galaxy Wearable - combini și potrivești diverse funcții după bunul plac.
Fall Detection. Ai grijă de tine
Dacă se întâmplă să te împiedici, lasă-l pe Galaxy Watch7 să te ajute, cu Fall Detection. Indiferent dacă ai căzut în timp ce făceai exerciții sau dormeai, ceasul poate detecta și te poate întreba dacă ai nevoie de ajutor. În cazul altor urgențe, apasă butonul Home de cinci ori, pentru a trimite SOS către serviciile de urgență.
Alege cureaua potrivită pentru orice ocazie
Poartă o curea special concepută pentru activitatea ta — de la înot, somn, alergare și multe altele — și apoi personalizeaz-o, alegând dintre diferitele noastre opțiuni de culoare. Sau pur și simplu schimbă curelele doar cu un clic. Personalizează cureaua și cadranul ceasului pentru a se potrivi cu stilul tău.
Double Pinch este util
Dacă ai mâinile ocupate și primești un apel, ciupește de două ori pentru a răspunde. Un simplu gest este tot ce ai nevoie pentru a realiza o fotografie, a răspunde la un apel sau a opri o alarmă.
*Double Pinch este dezactivat în mod implicit. Pentru a utiliza funcția trebuie să fie activat pe ceas sau în aplicația Samsung Galaxy Wearable. **Galaxy Watch7 trebuie să fie asociat cu un smartphone Samsung Galaxy care rulează One UI 6.1.1 sau o versiune ulterioară. ***Galaxy Z Flip6 se vinde separat.
Verifică-ți statisticile de activitate pe un ecran mare
Accesează rapid progresul activității zilnice pe smartphone-ul Samsung Galaxy asociat, inclusiv pașii, orele de somn, caloriile arse și multe altele.
*Galaxy Z Flip6 se vinde separat. **Galaxy Watch7 trebuie să fie asociat cu un dispozitiv mobil compatibil.Alege-ți ceasul
Specificații
-
NFC
Da
-
Versiune Bluetooth
Bluetooth v5.3
-
Dimensiune (Ecran principal)
1.5" (37.3mm)
-
Viteză CPU
1.6GHz, 1.5GHz
-
Spațiu de stocare (GB)
32
-
Senzori
Accelerometru, Barometru, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Senzor mișcare, Senzor geo-magnetic, Infrared Temperature Sensor, Senzor Lumină, Optical Heart Rate Sensor
-
Dimensiunea corpului (HxWxD, mm)
44.4 x 44.4 x 9.7
-
Greutatea corpului (g)
33.8
-
Dimensiune SIM
SIM încorporat
-
Conectivitate retea sau Wi-Fi
3G WCDMA, 4G LTE FDD, 4G LTE TDD
-
3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
-
4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3), B71(600)
-
4G TDD LTE
B40(2300)
-
Format redare audio
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB
-
Tehnologie de localizare
GPS, Glonass, Beidou, Galileo
-
Wi-Fi
802.11a/b/g/n 2.4GHz+5GHz
-
NFC
Da
-
Versiune Bluetooth
Bluetooth v5.3
-
Profile Bluetooth
A2DP, AVRCP, HFP, HSP
-
Wear OS Powered by Samsung
-
Tehnologie (Ecran principal)
Super AMOLED
-
Dimensiune (Ecran principal)
1.5" (37.3mm)
-
Rezoluție (Ecran principal)
480 x 480
-
Număr de culori (Ecran principal)
16M
-
Viteză CPU
1.6GHz, 1.5GHz
-
Tip CPU
Penta-Core
-
Memorie (GB)
2
-
Spațiu de stocare (GB)
32
-
Spațiu de stocare disponibil (GB)
21.1
-
Accelerometru, Barometru, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Senzor mișcare, Senzor geo-magnetic, Infrared Temperature Sensor, Senzor Lumină, Optical Heart Rate Sensor
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Dimensiunea corpului (HxWxD, mm)
44.4 x 44.4 x 9.7
-
Greutatea corpului (g)
33.8
-
Durability
5 ATM
-
Capacitate baterie (mAh, Standard)
425
-
Detașabilă
Nu
-
Timp de utilizare (ore, AOD oprit)
Până la 40
-
Timp de utilizare (ore, AOD pornit)
Până la 30
-
Culoare
Green
Recenzii
Galaxy Watch7, 44mm, LTE, Green
Recenzii cu imagini și videoclipuri
Filtre
Sortarea după relevanță afișează cele mai bune recenzii în partea de sus. Luăm în considerare aspecte precum voturile favorabile, cele mai recente recenzii, imagini și alte caracteristici pe care cititorii le caută în respectivele recenzii.
Filtre
439 Recenzii
2024-08-27
Huddersfield
CX
It's fantastic to see that you were eagerly anticipating the release of the Watch7, and that it's more than living up to your expectations. We've ensured that it's still compatible with as wide a range of smartphones as possible, so we're pleased to see that you're still getting everything that you were hoping for. The stylish design means it eye-catching even when it's idle on your wrist, but really become a conversation started once you activate it. The larger screen makes using every part of it simple, and the new processor intelligently manages the battery so that it can last even longer than ever. The gestures only help make using it even more effortless, so we're glad that you're appreciating this addition. ^DB at Samsung Support
2024-09-18
Ashford
CX
Thank you for the stunning review, Lily! With the stand-out floating design, the wide range of straps available, and simple click to release feature to help you change the band depending on your mood or exercise you are doing, the possibilities are endless! With the power of AI and Samsung Health, you can get awesome personalised Sleep Coaching, which will gather your sleep data together to give you a four to five week coaching plan, enabling you to get that perfect nights rest whilst your watch does all the work! It is a clever little machine, including the outstanding Workout Detection feature, which sends friendly reminders to keep you as active as possible! We are sure you will love your watch and the amazing features you are yet to encounter! ^LB at Samsung Support
2026-04-11
Samsung Magyarország
Kedves Ügyfelünk! Ha bármilyen kérdésed merül fel a termékkel kapcsolatban, kérjük, keresd fel Ügyfélszolgálatunkat a 06 1 42 92 312 telefonszámon, vagy indíts élő csevegést a weboldalon https://www.samsung.com/hu/support/livechat/, hogy segíteni tudjunk! További szép napot kívánunk! Samsung Magyarország
2025-07-30
2024-09-04
Greenford
CX
There's no question that your Galaxy Watch5 was a superb piece of technology, but your Watch7 takes everything that made it great and boosts it all to greater heights, while also adding some incredible new features to discover and explore. We want our customers to feel that any of their devices truly belong to them, and can reflect their personality and style, which is why we've packed it with ever more customisable options than ever. From the watch face to the strap you'll be able to add your own stamp to it. The new AI system makes the health tracking even more accurate, and you're now able to get detailed and professional advice on how your sleep patterns affect your energy levels on a daily basis. It's excellent to see that you're already loving it, and that you'd be more than happy to endorse it to others. ^DB at Samsung Support
2024-11-30
2025-06-16
Glasgow
CX
We are sad to see you are having issues with your Watch7, Marzena. With the 300 mAh battery, we know you can get up to 40 hours of usage time with Always On Display disabled. We have some useful tips to help you get the most out of the battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ We know you'll be getting the ultimate experience after these steps, however, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-08-08
Zespół Samsung
Opinie naszych klientów są dla nas bardzo ważne, dlatego przykro nam czytać, że Galaxy Watch7 nie spełnił wszystkich oczekiwań. Zapewniamy jednak, że jest to smartwatch dopracowany przez nas w każdym calu, który oprócz zaawansowanych funkcji zdrowotnych i systemowych został też wyposażony w inteligentną baterię. Potrzebuje ona jednak chwili na rozpoznanie wzorców użytkowania każdego nowego właściciela i dostosowanie swojej pracy, dlatego prosimy jeszcze o chwilę cierpliwości. Bateria z pewnością już wkrótce zaprezentuje swoje możliwości w pełni. Jesteśmy przekonani, że już wkrótce Galaxy Watch7 spełni wszystkie oczekiwania!
2024-09-16
Scunthorpe
CX
Thank you so much for letting us know why you love your new Galaxy Watch7 so much, Justine! With its sleek, modern, comfortable design, along with interchangeable straps and a plethora of watch faces to choose from, you can wear your watch without discomfort and adapt it to suit your style each day! It is a pleasure to see that this watch is also outperforming your previous model, especially when it comes to the powerful battery! With intelligent options such as Power Saving Mode and an average run time of approximately 40 hours, you will no longer need to charge you phone every single day! There are certainly a lot of features to discover and enjoy! We know that with time you will master them all, however, if you would like a bit of guidance, our experts will be happy to share their knowledge with you. Please don't hesitate to reach out! You can find all our contact methods and their operating hours here: https://spr.ly/6427o7Vnl. ^CR at Samsung Support
2025-08-28
Rochester
CX
We are disheartened to see you have received your watch in the way you have. All of our products sent by us are sent out in perfect condition. We can assure you that our colleagues will look into this thoroughly and get the best outcome for you, we have online contact options where you can send us the pictures for you to investigate this further. We'd recommend contacting our Support Teams again, and you can find all the contact details and opening hours you need here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-08-06
Bristol
CX
We are thrilled to read that, after a break of nearly three years from the Galaxy Watch4 Classic, you decided to upgrade to the new and incredible Galaxy Watch7, Vijay! It is great that you enjoyed a premium experience as soon as you unpacked this brilliant device, and that you immediately noticed how smart and powerful it is, making it the ultimate watch in a series of successful products. We are pleased that you like the sharpness and clarity of its floating glass display, and the responsiveness and smartness of the new Wear OS Powered by Samsung. We are also glad that you are finding its advanced health and fitness tracking features very useful, such as the blood pressure, ECG, heart rate, blood oxygen, sleep monitoring and more, which give you valuable insights about your wellness and fitness goals for a full premium experience. Finally, we are delighted that you are happy with the straps that came with the watch, which add beauty to your product while also matching your style; and please don't hesitate to keep your device up to date, to receive the latest updates which will improve its battery life even further. In the meantime, we are confident that this fantastic product will make a positive difference in your life. ^CL at Samsung Support
2024-08-29
maltby
CX
Thank you for taking the time to share with us this review about your new and incredible Galaxy Watch7. We are pleased to read that you decided to gift this incredible product to your wife, and that, upon opening the box, you immediately found it to be a fashionable piece of technology, coming in a modern and sporty design. It is also great that you found the strap to be comfortable and for the battery to last longer than your previous Galaxy Watch4, which we would also like you to make the most of, by following the useful steps on this link to optimise its battery performance: https://spr.ly/6426ml7da We are also glad that you found it very easy to set up and connect to the Galaxy S23, and your wife has been finding it very useful to track her fitness and health, as well as to answer calls and read messages. This fantastic watch is the perfect upgrade, delivering a fashionable and functional product packed with incredible features. ^CL at Samsung Support
2024-08-05
Leicester
2024-09-09
Boston
CX
Your new Watch7 has all the features that you would have enjoyed with your Watch5, only with all their performance levels boosted to superb new levels, and plenty of new ones to discover. The new floating design of the display makes it easier to read everything on the screen, and it perfectly compliments the premium design of the rest of the watch. The health features are more accurate than ever, and will give you in-depth information regarding your health and wellness throughout the day and night. Because it makes expert recommendations on how to make improvements to your health you'll able to achieve your goals much quicker. ^DB at Samsung Support
2024-09-29
Zespół Samsung
Bardzo dziękujemy za poświęcony czas i wystawienie opinii. Cieszymy się, że korzystanie ze smartwatcha Galaxy jest satysfakcjonujące. Jednocześnie zachęcamy do skorzystania z naszego poradnika, który wyjaśnia jak w kilku prostych krokach można wydłużyć jego czas pracy na jednym ładowaniu: https://www.samsung.com/pl/support/mobile-devices/jak-wydluzyc-czas-pracy-baterii-w-zegarku-samsung-galaxy-watch5-i-samsung-galaxy-watch5-pro/. Mamy nadzieję, że udzielone wskazówki przyczynią się do tego, że nasze urządzenie stanie się niezastąpionym kompanem nie tylko podczas treningów, lecz również codziennych aktywności.
2025-02-20
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1yb19ybw/58befc72-3554-5c3f-8cf7-cc8c50aea902)
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2025-08-03
Service clients Samsung
Bonjour So91, Votre satisfaction est notre priorité, nous regrettons de ne pas avoir pu atteindre cet objectif. Sachez que les brûlures au niveau du capteur ne sont pas rares, surtout sur les types de peau sensibles. Notre conseil est de ne pas porter votre montre h24 pour laisser votre épiderme respirer. Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page : https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur : https://www.samsung.com/fr/apps/samsung-members/ Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Retrouvez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2024-08-05
Zespół Samsung
Dziękujemy za przekazaną opinię. Jest nam bardzo przykro, że doświadcza Pan nieprawidłowości w działaniu baterii w swoim smartwatchu. Jest to nietypowe zachowanie i jesteśmy pewni, że po przeprowadzeniu diagnostyki i wskazaniu prostych sposobów na optymalizację baterii, uda się poprawić czas jej pracy na jednym ładowaniu. Zachęcamy do zapoznania się z poradnikiem na stronie: https://www.samsung.com/pl/support/galaxy-battery/, gdzie radzimy naszym klientom, jak maksymalnie wykorzystać możliwości swojej baterii. Jeśli wykonane czynności nie przyniosą pożądanych rezultatów, prosimy o kontakt z naszym Autoryzowanym Punktem Serwisowym: https://www.samsung.com/pl/support/service-center/.
2025-03-09
Service clients Samsung
Bonjour Bobinette, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous ! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ Nous espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Visitez notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2024-08-05
London
CX
Thank you for your fantastic five-star review, Usaeed! We're thrilled to see you're loving the upgrade from the Watch6 Classic to your new Watch7 and have been wowed by the improved sleep tracking, Always On Display and longer lasting battery! It's excellent to know you've also found the lightweight design perfect for longer, more comfortable wear and that this has further improved the sleep monitoring experience! We're pleased that the impressive range of features and durability have met your needs well, and that you're enjoying your new purchase! ^AP at Samsung Support
2024-09-02
2024-08-27
GLASGOW
2024-08-12
Aberdeen
CX
We are thrilled to read that you are impressed by the amazing Galaxy Watch7, which is also your very first smartwatch. It is great that you went for the inspiring green colour, and that you have been making the most of its advanced health and fitness tracking features throughout this first week of owning it, which helped you to be always on top of your health and particularly your sleep. Furthermore, we are pleased that you are happy with its compact and light design, with the watch fitting your wrist perfectly, as well as with the Sport band and additional Fabric band, which are perfect for any activity. It is also great that you are happy with its battery performance, and we are confident this brilliant product will continue to make a difference in your life for a long time to come. ^CL at Samsung Support
2024-09-01
2024-09-13
Glasgow
CX
Thank you very much for your five-star review of the Galaxy Watch7. We are over the moon to see how impressed you are with your new watch, especially when comparing it to your older model. With improvements to software, performance, battery power and features, it's no wonder you're so pleased! We appreciate your feedback regarding the feature compatibility and will be sure to take this into consideration in the future. We also thank you for your advice regarding a screen protector, we are sure that potential customers and those that already own the watch will find this insight very valuable. ^CR at Samsung Support
2024-08-12
Wakefield
CX
Thank you so much for your five-star review of the Galaxy Watch7! We are absolutely delighted to see how pleased you are with the super stylish, comfortable design of your new watch, along with the seamless connectivity to the Samsung Health app and health, sleep and exercise tracking possibilities! ^CR at Samsung Support
2024-08-27
Dover
CX
Thank you so much for letting us know how impressed you are with your new Galaxy Watch7! With its sleek design, the watch is not only stylish, but super comfortable too! It's a pleasure to read how much you are benefiting from the wide range of health and lifestyle features! With activity and exercise tracking and heart rate measuring you can keep on top of your health and fitness goals, and with Sleep monitoring and stress measurements, you can also use the watch to help with your overall wellbeing! Not only do you have access to a plethora of health data, the LTE functionality on your new watch allows you to stay in touch with contact and use the internet all from the comfort of your wrist! Enjoy! ^CR at Samsung Support
2024-08-05
London
2026-06-10
Zespół Samsung
Zadowolenie naszych klientów jest dla nas priorytetem, dlatego przykro nam, że po okresie bezproblemowego użytkowania smartwatch zaczął wykazywać opisane nieprawidłowości. Jeśli urządzenie zostało już przekazane do reklamacji, zapewniamy, że specjaliści dokładnie zweryfikują zgłoszone nieprawidłowości i dołożą wszelkich starań, aby znaleźć odpowiednie rozwiązanie. Dziękujemy za podzielenie się swoją opinią i mamy nadzieję, że sprawa zostanie jak najszybciej pomyślnie rozwiązana.
2024-08-27
London
2025-03-03
Service clients Samsung
Bonjour Nixou34, Merci d'avoir partagé votre point de vue sur notre produit. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Retrouvez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2024-10-28
Дніпрл
Служба підтримки клієнтів
Анно, дякуємо за Ваш відгук. Дуже шкода, що у Вас склалась така ситуація! Ви можете перевірити, на що витрачався заряд акумулятора годинника через Wearable > Налаштування годинника > Батарея. Перевірте на годиннику Samsung Health > Налаштування > перейдіть до розділу "Пульс" або "Стрес", щоб вимкнути автоматичне визначення, якщо не використовуєте таку функцію. Також перейдіть у параметрах Samsung Health до розділу "Автовизначення тренувань" (Розпізнавання активностей), щоб теж вимкнути активності, якщо не користуєтесь виявленням окремих видів тренувань. Для детальнішої консультації та розгляду можливих варіантів вирішення, будь ласка, зверніться до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти!
2024-11-22
Bristol
CX
We are sorry to read that you are not quite satisfied with your Galaxy Watch7 overall, Marco. We would certainly like to assist you with the issues you mentioned, while also sharing with you the best tips and advice to make the most of a watch that can make the difference every day. Please follow this link, from our colleagues abroad, where you can find a useful guide about how to wear your watch correctly for the most comfortable experience, even at night: https://spr.ly/6421s7Xyf We would also like to reassure you that this device comes with an intelligent battery that gradually optimises its performance as you continue using it. In the meantime, you can also follow these steps to increase its life right away: https://spr.ly/6424s7XyC Finally, on this third link, you can find a wealth of information about how to enjoy using this watch to reach new heights in your life: https://spr.ly/6425s7XJT We are confident that the information above will prove very useful to enjoy a premium experience with this product. ^CL at Samsung Support
2024-08-06
Blairgowrie
CX
It's great to see that your friend helped you get a good idea what to expect from our range, and that your Watch7 is now exceeding these expectations. It's all been redesigned to ensure that it's more efficient all round, from the brightness and responsiveness of the screen, to the most powerful processor in any of our smartwatches to date. The health app is able to even more accurately track your health and wellness, so you can achieve your goals quicker and more effectively. The expanded storage allows for more apps and data to be stored, so you won't be having to reach for your smartphone as often. The battery is also our most powerful to date, but if you're not getting the performance you'd be expecting, so if you follow this link then you'll find some handy tips for optimising the battery, so that you get the best from every charge: https://spr.ly/6422YcxQy ^DB at Samsung Support
2025-06-28
Zespół Samsung
Panie Andrzeju, przykro nam z powodu zaobserwowanych nieprawidłowości. Pragniemy zapewnić, że satysfakcja naszych klientów jest dla nas najwyższym priorytetem, a wszystkie opinie zwrotne są dla nas bardzo ważne w stałym procesie udoskonalania naszych produktów. W przypadku zaobserwowanych nieprawidłowości zalecamy skonsultowanie sytuacji oraz ustawień urządzenia z naszymi specjalistami: https://www.samsung.com/pl/support/livechat/. Jesteśmy pewni, że udzielą swojej pomocy, tak aby mógł się Pan cieszyć swoim Galaxy Watch7 każdego dnia. Dziękujemy za cenną opinię!
2024-09-01
Київ
Служба підтримки клієнтів
Дякуємо за Ваш відгук. Дуже шкода, що у Вас склався такий досвід зі швидким розряджанням акумулятора годинника! Будь ласка, зверніться до нас у підтримку для детального обговорення складності та варіантів її вирішення: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти! Сподіваємось, надалі у Вас виникатимуть лише позитивні емоції від користування годинником.
2024-09-08
Service clients Samsung
Bonjour Clémentinet, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Galaxy Watch7. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Pour trouver une solution adaptée à votre situation, nous vous invitons à contacter l’un de nos collaborateurs : https://www.samsung.com/fr/support/contact Cordialement Charlie, Service clients Samsung
2026-07-16
Zespół Samsung
Pani Jolanto, dziękujemy za wybór Galaxy Watch7 oraz czas poświęcony na podzielenie się swoją opinią. Bateria 300 mAh w wybranym przez Panią modelu pozwala na pracę do 40 godzin w trybie oszczędzania energii i do 30 godzin przy korzystaniu z funkcji Always On Display. Pragniemy również podkreślić, że inteligentna bateria w smartwatchu na początku uczy się nawyków swojego właściciela, aby z czasem lepiej optymalizować zużycie energii. W razie wystąpienia jakichkolwiek nieprawidłowości w działaniu urządzenia, zachęcamy do skonsultowania sprawy z naszymi specjalistami na czacie: spr.ly/Czat, którzy zawsze chętnie udzielają pomocy. Mamy nadzieję, że wraz z poznawaniem wszystkich funkcjonalności Galaxy Watch7 satysfakcja z zakupu będzie stale wzrastać.
2024-09-23
Service clients Samsung
Bonjour CedricGaj, Merci beaucoup d'avoir choisi un produit Samsung ! Merci pour votre retour d'expérience qui contribue à notre amélioration continue, nous vous en sommes reconnaissants ! Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2024-08-12
London
CX
Thank you for sharing with us this review about your experience with the Galaxy Watch7. We are pleased to read that you are happy with the premium design of this device, which comes with a floating glass, round shape and digital bezel, which make it aesthetically beautiful and seamless to use. In addition to this, as you mentioned, this watch is also incredibly responsive, and it comes with a great range of health and fitness tracking features that help you be always on top of your health. Still, we appreciate that you struggled to connect the watch to two of your Samsung phones and that, while you have now connected it to one of them after updating it, you cannot make the most of the ECG and blood pressure tracking features. We can confirm that the Galaxy Watch7 would need to be paired to a phone running on Android 10 or above to be able to make the most of the Samsung health monitoring and tracking features available on it, and we always recommend pairing it with a mobile phone to be able to use all the relevant added features and functions available on the Galaxy Wearable app. Still, as you mentioned, this device can be used in perfect autonomy from a phone, especially thanks to its in-built mobile features, and if you have any questions about how to make the most of it, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6427lKbpl ^CL at Samsung Support
2025-05-18
Service clients Samsung
Bonjour Fredf207, Nous vous remercions d’avoir partagé votre avis. Nous regrettons que le produit que vous avez reçu ne vous ait pas entièrement satisfait. Si votre Galaxy Watch se bloque ou est sujette à des erreurs, vous pouvez essayer plusieurs manipulations pour la faire fonctionner : Redémarrer votre Galaxy Watch : fermez les applications en cours d’utilisation, éteignez la montre puis rallumez-la. Effectuer un redémarrage forcé : pour la Galaxy Watch, maintenez simultanément la touche Marche/Arrêt et la touche Retour enfoncées pendant 7 secondes. Effectuer un redémarrage forcé de la Galaxy Watch Pour les modèles précédents, maintenez le bouton Marche/Arrêt enfoncé pendant plus de 7 secondes. La montre s’éteint et redémarre. Effectuer un redémarrage forcé de la Galaxy Watch Réinitialiser la Galaxy Watch : si les précédentes solutions n’ont pas fonctionné, essayez de résoudre le problème en effectuant une réinitialisation des paramètres de votre Galaxy Watch. Remarque : Cette opération entraîne la suppression de toutes les données personnelles enregistrées dans votre Galaxy Watch. Effectuez une sauvegarde des informations et données que vous souhaitez conserver. Vous pourrez restaurer les données sur votre montre après. Sur l’écran des applications, appuyez sur Paramètres. Ouvrir les paramètres de la Galaxy Watch Sélectionnez Général. Aller dans Général sur la Galaxy Watch Appuyez sur Réinitialiser. Appuyer sur Réinitialiser pour restaurer les paramètres d'usine de la Galaxy Watch. Suivez les instructions qui s’affichent à l’écran puis confirmez la réinitialisation. Réinitialiser la Galaxy Watch Vous pouvez également réinitialiser votre Galaxy Watch depuis votre smartphone via l’application Galaxy Wearable : Paramètres de la montre > Général > Réinitialiser. Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-09-10
2024-09-28
2024-07-31
Crowthorne
Samsung UK Reviews Team
Thank you very much for your lovely review! We are very happy to see how happy you are with your new Galaxy Watch7! With its crystal clear display, powerful processor, long-lasting battery and a wide range of incredible features, what's not to love! ^CR at Samsung Support
2024-10-06
Service clients Samsung
Bonjour Emy R, Nous vous remercions d’avoir partagé votre avis. Votre satisfaction est notre priorité, nous regrettons de ne pas avoir pu atteindre cet objectif. Il existe plusieurs raisons pour lesquelles la batterie de votre Galaxy Watch peut se décharger un peu plus rapidement. Par exemple, certaines applications peuvent augmenter la consommation de la batterie, et les réseaux Internet qui ne sont pas utilisés peuvent également vider la batterie. Quelques astuces : Éteignez l'écran lorsque vous ne l'utilisez pas Activez le mode d'économie d'énergie Fermez les applications inutiles Désactivez le bluetooth et/ou Wifi Diminuer la luminosité Désactiver la fonction Always On Display Retrouvez des conseils de notre communauté Samsung sur le fonctionnement de votre Galaxy Watch7 sur : https://www.samsung.com/fr/apps/samsung-members/ Découvrez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2024-08-14
Customer Serv
Bonjour Nico68, Merci beaucoup pour tes commentaires. Nous sommes désolés que tu ne sois pas satisfait de ta Galaxy Watch. Veuillez nous contacter directement sur https://www.samsung.com/ch_fr/support/contact/ ou par téléphone au 0800 726 786, si tu as des questions sur ton produit ou si vous tu as de notre assistance. Cordialement, Ton équipe de service Samsung
2024-08-30
Daventry
2025-04-29
Service clients Samsung
Bonjour __VB__, Nous vous remercions d’avoir partagé votre avis. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. La consommation de la batterie augmente avec certaines applications énergivores. Nous vous recommandons de vérifier si le paramètre Mobile networks (Réseaux mobiles) est défini sur Always on Display(Toujours activé). Si c'est le cas, il est possible que la batterie de la Galaxy Watch se décharge plus rapidement, car le réseau mobile est toujours activé afin de recevoir les appels et les messages envoyés aux numéros de téléphone de la montre et de l'appareil mobile. Pour améliorer la durée de vie de la batterie, assurez-vous que votre produit est à jour avec les dernières mises à jour logicielles. De plus, essayez de désactiver les fonctionnalités non essentielles lorsque vous ne les utilisez pas. N'oubliez pas d'utiliser le chargeur d'origine fourni avec votre produit Samsung, et évitez de charger votre appareil à des températures extrêmes. Il est également recommandé de ne pas laisser la batterie se décharger complètement avant de la recharger. Pour trouver une solution adaptée à votre situation en lien les autres fonctionnalités de votre Galaxy Watch7, nous vous invitons à contacter l’un de nos collaborateurs : https://www.samsung.com/fr/support/contact Découvrez les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung
2024-08-05
Cheadle
CX
We are delighted to read that the amazing Galaxy Watch7 has met and exceeded your expectations, JP! It is great that, not only are you making the most of this device to keep track of your activities while keeping up to date with your emails and messages; but that you are also enjoying the full autonomy of its mobile features to answer your calls, while also listening to music, accessing the camera of your phone and much more. We are also glad that you have noticed how great this device is to access, manage and enjoy all your apps, giving you the freedom and power of a phone directly from your wrist. Furthermore, we are glad that, although you have only used this watch for a short time, you have noticed how powerful and long-lasting the battery is, with the watch keeping up with your routine perfectly to give you the premium experience you need every day. You have only started taking advantage of the massive range of innovative features this watch is packed with, which will make your life more convenient every day! ^CL at Samsung Support
2025-01-05
Zespół Samsung
Pani Jolu, dziękujemy za wybór Galaxy Watch7 LTE oraz docenienie jego bogatej funkcjonalności. Typowy czas użytkowania tego modelu (bez włączonego Always on Display) wynosi do 40 godzin, jednak na wydajność baterii wpływa wiele czynników, takich jak sposób korzystania z urządzenia, liczba włączonych funkcji czy czujników. Jeżeli jednak zauważyła Pani jakieś nieprawidłowości lub ma wątpliwości, prosimy o kontakt z najbliższym serwisem, aby technicy mogli dokładnie zbadać Pani smartwatch: https://www.samsung.com/pl/support/service-center/. Wierzymy, że znajdą odpowiednie rozwiązanie, a korzystanie z naszego Galaxy Watch7 przyniesie Pani wyłącznie satysfakcję.
2024-11-18
Zespół Samsung
Bardzo dziękujemy za poświęcony czas i wystawienie opinii o smartwatchu Galaxy. Jednocześnie przykro nam z powodu zaistniałych nieprawidłowości. W tej sytuacji polecamy bezpośredni kontakt z naszymi specjalistami: https://www.samsung.com/pl/support/livechat/. Chętnie przyjrzą się działaniu urządzenia i postarają się pomóc. Dziękujemy za bycie częścią rodziny Samsung.
2025-03-10
2024-08-06
Stowmarket
CX
Thank you so much for your lovely review of the Galaxy Watch7! With style and beauty, user-friendly WearOS and a plethora of magnificent features, it's no wonder you're so pleased! ^CR at Samsung Support
2024-07-31
Sawbridgeworth
2024-09-13
Manchester
CX
Thank you so much for your Watch7 review! We are thrilled to see that the incredible AI features have left you feeling so positive! Not only can you enjoy the newest AI technology, but the powerful performance, accurate health and activity tracking, seamless connectivity and overall functionality will ensure you have an incredible user experience! ^CR at Samsung Support
2024-09-09
North East Lincolnshire
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy Watch7, Kevin. We are pleased to read that you are very happy with your purchase overall, and that, after you updated the watch to its latest software version, you have been making the most of its long-lasting battery and accurate health and fitness sensors. Regarding the design and size specifically, we are glad that the 40mm version fits your wrist perfectly; and that you are also happy with its comfortable, light and fashionable case, which you have found to be an upgrade compared to the previous model. It is also brilliant that you are happy with its enhanced features, as well as with its new and very clear floating screen, the wider range of watch faces, as well as its ringtones and vibrant sound. Finally, we are pleased that you are particularly impressed by the Sleep tracking features, which offer you valuable insights on your sleep patterns, heart rate and more, with coaching tips and advice to improve your health. This fantastic watch is incredibly advanced, and it has already become a great smart companion to your life. ^CL at Samsung Support
2024-09-13
2024-08-25
Service Clients Samsung
Bonjour, Merci pour votre retour détaillé sur la Galaxy Watch 7. Nous apprécions vraiment vos commentaires constructifs. Nous sommes ravis que vous trouviez le système fluide et l'écran lumineux. Nous comprenons cependant votre frustration concernant le recalibrage du tensiomètre et les mises à jour du produit. Votre retour est précieux et contribue à l'amélioration continue de nos produits. Merci encore pour votre soutien et pour choisir Samsung. Bien cordialement, Yael, service clients Samsung
2024-08-05
CARLISLE
CX
Thank you very much for letting us know how pleased you are with your new Galaxy Watch7, Jas! Thanks to the simple set up, auto-syncing and the combination of the Galaxy Wearables app and the Samsung Health app, you can continue your Galaxy Watch experience in minutes! The magnificent display is not only bright and responsive, but thanks to the Sapphire Crystal display, it is build withstand your day-to-day life and activities! It is also fab to see that the improvement battery performance has allowed you to wear your watch for days, meaning you don't miss out on that important sleep data! ^CR at Samsung Support
2024-10-19
Samsung Service Team
Hallo, vielen Dank für dein Feedback und für deine Kritik. Wir bedauern, dass du mit der Leistung deiner Galaxy Watch nicht zufrieden bist. Gerne prüfen wir deine Einstellungen mit dir gemeinsam, um die Akkulaufzeit zu optimieren. Kontaktiere uns hierfür gerne direkt über samsung.com/ch/support. Viele Grüße, dein Samsung Service Team
2024-09-04
Glasgow
CX
What a great endorsement of the Galaxy watch 7! This device welcomes the new era of AI-powered health. You can power through your day with the new 3nm processor and find your way back from a run, bike or hike with Dual-Frequency GPS. Track heart rate, workouts and sleep with the advanced BioActive Sensor. Then, monitor your wellness with Galaxy AI provides insights with Energy Score. We've got to tip our hats to your AI text assistant too, which allows you to send messages quickly and effortlessly, based on the previous messages f your chat. If you haven't used it yet, we would definitely recommend giving it a go! ^EA at Samsung Support
2026-01-11
Service clients Samsung
Bonjour Daniel DN, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous ! Nous regrettons que le produit que vous avez reçu ne vous ait pas entièrement satisfait. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page: https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Découvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ Cordialement Charlie, Service clients Samsung
2024-08-27
Milton Keynes
2024-07-29
Customer Serv
Bonjour Christophe, Merci beaucoup pour vos commentaires. Nous serions heureux de t'aider avec tes préoccupations concernant ta Galaxy Watch. Veuillez nous contacter sur https://www.samsung.com/ch_fr/support/contact/ ou par téléphone au 0800 726 786, si tu as des questions sur ton produit ou si tu as besoin de notre assistance. Cordialement, votre équipe de service Samsung
2024-09-03
WOODBRIDGE
CX
Thank you for your feedback, and it's not only great to see that you're a long time fan of our Watch range, but that you already consider your Watch7 to be worthy of five stars. You'll be able to successfully pair it your smartphone, or a whole host of other external devices, effortlessly, so that you can start enjoying its benefits right away. While it is packed with plenty of apps for accurately tracking your health and wellness, it offers so much more than this. The gorgeous display will make everything to view, and the AI adds extra layers of intelligence to everything, and sharpens up how well they perform. We do want our customers to feel like any product they purchase truly belongs to them, which is why we include significant options for personalisation, so your watch can match any taste, want, or need. The battery is powerful enough to last you throughout the day, and the comfortable fit means that you won't have any issues keeping it on your wrist. ^DB at Samsung Support
2024-09-24
Birmingham
CX
Thanks so much for sharing your experience of the Galaxy Watch7 with us, Nasreen! We are over the moon to see how pleased you are with your new watch, especially thanks to its incredible design and style! With a lightweight build and customisable straps and watch faces, you can wear the watch 24 hours a day without any discomfort, while maintaining a sleek look to match your style! With a plethora of incredible functionality and the user-friendly WearOS you can navigate all the features and apps with ease, whether that's answering calls, returning emails, tracking activity, listening to music or checking the weather! ^CR at Samsung Support
2025-06-12
2025-01-05
East Midlands
CX
Thank you for taking the time to share your feedback with us. We are pleased to see those four stars and learn how pleased you are overall with your new Galaxy Watch7. Your watch will be self adapting to ensure the best battery performance possible, however, you can help get the most time from a single charge by following steps provided here: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch With network connectivity issues, we do recommend contacting your network provider who can activate the eSIM. If this isn't possible at the time, they can provide you with information on why this is the case. If you are having issues restoring data, please do not hesitate get in touch with our experts directly, who can investigate and ensure you get the solution you need. All our contact methods and operating hours can be found here: https://www.samsung.com/uk/support/contact/ After following the above advice, we are certain you will achieve that five star feeling, however, to ensure you watch is not only working perfectly, but to also comfortable to wear, we recommend looking at other strap options available. We sell a range of different styles and fabrics on our website here: https://www.samsung.com/uk/mobile-accessories/watch-straps/?wearables+galaxy-watch7 However, you can also find a number of other varieties online from reputable third-party retailers, so we recommend shopping around to find the perfect one! ^CR at Samsung Support
2024-08-20
Служба підтримки клієнтів
Олександре, дякуємо за Ваш відгук. Дуже шкода, що у Вас склався такий досвід! Для вирішення складності з моніторингом сну, будь ласка, перевірте область датчика вимірювання пульсу — очистьте, якщо є забруднення. При повторенні складності, а також щодо клавіатури, для уточнення можливих шляхів вирішення, будь ласка, зверніться до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти. Сподіваємось, надалі у Вас виникатимуть лише позитивні емоції від користування годинником!
2024-07-19
2024-08-07
Maidstone
CX
We are thrilled to read that, after upgrading to our latest and greatest Galaxy Z Fold6, you decided to find its perfect companion with the amazing Galaxy Watch7, to enhance your Galaxy Ecosystem to the next level! It is great that you found the optional fabric band as well as the included sport band very useful for a more versatile experience, and that you also liked the great range of colours available. We are also pleased that you found the watch very light and comfortable, and that you were also impressed by its floating glass screen with digital bezel, as well as by its slim and sleek design. Furthermore, it is great that you set up the device very easily, and that you also enjoyed using its brilliant health tracking features, such as sleep monitoring, heart rate, blood pressure, etc., as well as its enhanced mobile features. Finally, we are pleased that you think the battery life is great, and that you like the new flat wireless charger included in the box, which lets you charge the device easily and quickly. This brilliant piece of technology is packed with the best Samsung technology to deliver a premium experience every day! ^CL at Samsung Support
2024-10-06
Service clients Samsung
Bonjour Flodabaang, Nous notons vos remarques sur les fonctionnalités de notre Galaxy Watch7. Nous regrettons que ce dernier ne vous ait pas apporté satisfaction. Afin d'optimiser l'autonomie de la batterie, nous vous conseillons de suivre le manuel d'utilisation, rubrique "Batterie" à partir de la page 130 : https://downloadcenter.samsung.com/content/UM/202408/20240821153354290/SM-L30X_L31X_L705F_UG_Open_Android_Fre_Rev.1.1_240821.pdf Pour toute suggestion sur la manière dont nous pourrions nous améliorer, n'hésitez pas à partager vos idées sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Sasha, Service clients Samsung
2024-09-22
Service clients Samsung
Bonjour JJSS48, Nous sommes ravis de votre fidélité envers nos produits et Samsung vous exprime sa gratitude pour cette marque d'attention. Connectez-vous sur notre site pour profiter de nos dernières offres et complétez votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-04-30
Nottinghamshire
2024-08-01
Zespół Samsung
Bardzo dziękujemy za pozytywną ocenę oraz udział w jednej z naszych promocji! Jednocześnie chcielibyśmy podkreślić, że Galaxy Watch7 przez pierwsze kilka dni uczy się schematów korzystania z niego przez swojego właściciela. Po około tygodniu rozpoznaje wzorce, dzięki czemu jest w stanie zoptymalizować pracę baterii, by jak najlepiej wspierać użytkownika.
2024-08-26
Служба підтримки клієнтів
Юліє, вдячні Вам за детальний відгук та оцінку! Раді, що годинник викликає у Вас такі емоції 😊 Дійсно дуже зручно, що можна не діставати телефон для простих задач. Якщо Вам знадобиться допомога чи консультація, будь ласка, звертайтесь до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти. Бажаємо приємного використання!
2024-10-20
Service clients Samsung
Bonjour Raaf, Merci d'avoir partagé votre point de vue sur notre produit. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page : https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Découvrez les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung
2024-08-20
2024-09-17
Potton
CX
We are exhilarated to hear your love for us! The Watch7 is out of this world, with the stellar floating design to the most powerful smartwatch processor enabling you to quickly switch from checking the weather to tracking your workouts, giving you longer time to make the most of this stunning device! We cannot miss out here that this is now powered by Galaxy AI! Giving you more possibilities for the best workout with Energy Score, you can check your sleep, heart rate and daily activities and plan your routine each day, to easier replies with suggested replies, AI can help send that perfect reply that looks at the previous reply to keep that conversation flowing. The Watch7 has an amazing 425mAh battery, this can vary depending on your usage, we understand everyone uses their watch differently, therefore, we have put together a guide to help you get as much from your watch as possible, here is the guide which explains more: https://spr.ly/6420U6IFj We hope you love this watch for years to come, and the love for us continues! ^LB at Samsung Support
2025-05-04
2025-03-27
Service clients Samsung
Bonjour wil_iams14, Samsung vous remercie de partager vos remarques, vos recommandations. Votre œil expert est une source précieuse d'inspiration pour nous améliorer constamment et créer des produits qui répondent à vos besoins. Merci de faire partie de notre communauté Samsung ! Plusieurs causes peuvent être à l’origine d’un épuisement de la batterie ou d’une autonomie de batterie réduite. Retrouvez nos astuces sur notre page : https://www.samsung.com/ch_fr/support/mobile-devices/optimiser-la-batterie-de-ma-galaxy-watch/ Découvrez les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung
2024-09-05
Служба підтримки клієнтів
Леоніде, дякуємо за Ваш відгук та оцінку! Раді, що годинник Вам так допомагає 😊 Дійсно дуже зручно, що можна відстежувати якість свого сну. Якщо Вам знадобиться допомога чи консультація, будь ласка, звертайтесь до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти. Бажаємо приємного користування!
2024-08-28
Northampton
2026-01-22
CX
We’re disheartened to hear that you’ve experienced shorter battery life on your Galaxy Watch7 over the past couple of months, Anne. We’d love to help you get the most out of this incredible watch, which features a smart and efficient battery designed to support your health and fitness tracking for as long as possible. Please follow the steps in the guide below from our colleagues overseas, which will help you extend the battery life further by keeping your device fully optimised: https://www.samsung.com/us/support/troubleshooting/TSG01003232/ We also appreciate you highlighting the recent disconnections between your watch and your Galaxy S25 Ultra, which have affected your calls. To address this, please ensure Bluetooth is enabled on both devices, then restart them and make sure they’re fully updated. If you find that the issues continue after following the troubleshooting steps above, please don’t hesitate to reach out to our Support Teams, who will be more than happy to assist you further. You can find our full contact details and opening times here: https://www.samsung.com/uk/support/contact/ The Galaxy Watch7 is a fantastic Christmas present, and we truly want you to enjoy the best possible experience with it. ^CL at Samsung Support
2024-08-27
Abingdon
CX
Thank you for taking the time to share with us this in-depth review about your new and incredible Galaxy Watch7, Laura! We are thrilled to read that you are so happy with this incredible product, which you have found to be the perfect upgrade from your previous and still amazing Galaxy Watch Active. It is great that you like the new floating glass design of this watch, which is lighter and more compact than its predecessors to be comfortable to wear even for longer periods; and that you are also happy with its included Sport band as well as the optional Fabric band, which you can change easily and quickly whenever you need it. Congratulations also on the excellent choice of colour in Cream and size with 40mm, and we are pleased that you like the size of screen itself, its brightness, clarity and straightforward interface, which make navigating it a pleasure. Furthermore, it is great that you paired it with your phone via Bluetooth and through the Galaxy Wearable app easily and quickly; and that you have already started making the most of its customisable options and features, which give you a fully personalised experience. Moreover, we are delighted that you are impressed with its performance and long-lasting battery life, which help you make the most of its apps and fitness tracking features. Finally, it makes us very happy to know that you are a big fan of our technology, and that we have exceeded your expectations with the top-quality and advanced technology of this amazing product. ^CL at Samsung Support
2024-08-21
Служба підтримки клієнтів
Владиславе, дякуємо за Ваш відгук та оцінку! Раді, що годинник допомагає Вам у тренуваннях 😊 Дійсно дуже зручно, що можна продовжувати використання за відсутності смартфона поруч. Якщо Вам знадобиться допомога чи консультація, будь ласка, звертайтесь до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти. Бажаємо комфортного й продуктивного використання!
2025-05-10
Marlow Buckinghamshire
CX
Your Galaxy Watch7 is as stylish as it is intelligent, so it's great to see that you're loving the vast majority of it. The natural feeling fit keeps it comfortable to wear at all times, and the effective way in which it connects to external devices makes it easy to keep in touch with your world on the go, or track your health and wellness goals. The floating display provides visuals that are easy to see in all lighting conditions. If you are having some issues with the battery then we do have some handy tips for getting the most out of every charge, which you can find by following this link: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch If you do require any further assistance after this then our Customer Support team would also be happy to look into this with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2024-08-12
Erith
CX
Thank you for sharing your fantastic experience with the Watch7, Acelasi! We’re delighted that after all your careful research, the Watch7 has proven to be the right choice for you! It’s fantastic to hear that the watch’s sleek design, responsiveness, and wide range of features have made it a pleasure to use, and that it seamlessly fits into your lifestyle! We appreciate your feedback regarding the use of an eSIM with your watch. Watch data plans will provide you with a separate number that you have the option to use independently of your phone, so you're able to use your watch on the go without your phone nearby. We understand this functionality may not benefit everyone, and we hope the standalone Bluetooth connectivity serves you well. We're sorry to learn the provided band hasn't met your expectations, and appreciate your insights as we're continuously striving to improve our products. We understand the importance of a comfortable fit, so we stock a range of bands on our website that you can pick and choose to get the best fit for you. You can view all our available straps here on our website: https://spr.ly/6425lK3Ft Many thanks for the stellar rating and your recommendation, we know your Watch7 will continue to wow you! ^AP at Samsung Support
2025-01-17
Service clients Samsung
Bonjour Moriceot, Nous vous remercions d’avoir partagé votre avis. Nous regrettons que le produit que vous avez reçu ne vous ait pas entièrement satisfait. Nous partageons avec vous le lien vers le guide de l'utilisateur sur l'installation et l'utilisation de Bixby (à partir de la page 107) : https://downloadcenter.samsung.com/content/UM/202408/20240821153354290/SM-L30X_L31X_L705F_UG_Open_Android_Fre_Rev.1.1_240821.pdf Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact . Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2024-11-03
Zespół Samsung
Cieszymy się, że nasz smartwatch spełnia Pana oczekiwania. Jednocześnie pragniemy zachęcić do skorzystania z naszego poradnika, w którym opisaliśmy w jaki sposób można wydłużyć czas pracy smartwatcha na jednym ładowaniu: https://www.samsung.com/pl/support/mobile-devices/jak-wydluzyc-czas-pracy-baterii-w-zegarku-samsung-galaxy-watch5-i-samsung-galaxy-watch5-pro/. Mamy nadzieję, że dzięki udzielonym wskazówkom codzienne korzystanie z niego stanie się jeszcze przyjemniejsze i będzie mógł służyć jak najdłużej.
2024-09-07
Runcorn
CX
Thank you for taking the time to share with us this in-depth review about your new and incredible Galaxy Watch7, Moff! It makes us very happy to read about your excitement when unboxing this watch, and that you were immediately impressed by its prestigious packaging, which you found to be of the same high quality as with all other Samsung products you have owned. Regarding the watch specifically, it is fantastic that you found its design to be fashionable and prestigious; and that you are particularly happy with how easy it is to change the band, to customise the look of the watch to match your outfit and mood. It is also wonderful that you found connecting the device to your Galaxy Ecosystem very easy, so you can enjoy a seamless connectivity between all your products, to elevate your life to the next level of smartness. Furthermore, we are pleased that you found this device to be a solid upgrade from previous watches, especially thanks to its smooth performance and accurate workout tracking, with all your data synchronising with your phone instantly. You can enjoy a watch that is functional as well as fashionable, and that makes you proud to wear it with your friends, with whom you can share your knowledge and passion for this product. ^CL at Samsung Support
2024-11-17
Service clients Samsung
Bonjour Evy titi, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous ! Nous sommes ravis que notre Galaxy Watch7 ait répondu à vos attentes, merci ! Si vous avez d'autres commentaires, des questions ou si vous souhaitez partager davantage sur votre expérience, n'hésitez pas à nous en faire part. https://www.samsung.com/fr/apps/samsung-members/ Découvrez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-05-11
Service clients Samsung
Bonjour Papytof89, Nous vous remercions d’avoir partagé votre avis. Nous sommes désolés d'apprendre que votre expérience n'a pas été aussi satisfaisante que nous l'aurions souhaité. La consommation de la batterie augmente avec certaines applications énergivores. Nous vous recommandons de vérifier si le paramètre Mobile networks (Réseaux mobiles) est défini sur Always on Display(Toujours activé). Si c'est le cas, il est possible que la batterie de la Galaxy Watch se décharge plus rapidement, car le réseau mobile est toujours activé afin de recevoir les appels et les messages envoyés aux numéros de téléphone de la montre et de l'appareil mobile. Pour améliorer la durée de vie de la batterie, assurez-vous que votre produit est à jour avec les dernières mises à jour logicielles. De plus, essayez de désactiver les fonctionnalités non essentielles lorsque vous ne les utilisez pas. N'oubliez pas d'utiliser le chargeur d'origine fourni avec votre produit Samsung, et évitez de charger votre appareil à des températures extrêmes. Il est également recommandé de ne pas laisser la batterie se décharger complètement avant de la recharger. Découvrez les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur : https://www.samsung.com/fr/apps/samsung-members/ Cordialement Alex, Service clients Samsung
2024-08-05
Hersham
CX
It is a pleasure to read how impressed you are with the powerful performance of your new Watch7! With an incredible processor and responsive display, it can keep up with all your needs! With a super simple set up, you can be enjoying all the wonderful features with ease, including NFC payments, sleep and health monitoring, exercise and daily activity tracking and so much more! The WearOS on you new watch allows for a wide range of apps available from the Google Play Store, as well as ensuring super smooth usability when navigating through all the incredible features! Thank you for your wonderful review, Dave! ^CR at Samsung Support
2025-02-28
2025-06-12
Uk
CX
We are sorry to read that you are not satisfied with the Galaxy Watch7, which you have chosen as an upgrade from your previous Galaxy Watch4. Please rest assured that this device boasts an intelligent battery, which will gradually improve its performance as it learns your usage patterns and routine for the best results in the long term. In the meantime, you can follow this link to optimise the battery life of your watch right away: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/?srsltid=AfmBOoq793dRH7OZfKjCjV8BiAQMUUYwD8labIzJyG8YEYaZPOv1usMD We can also confirm that the wireless power-sharing functionality was removed to make space for the redesigned and enhanced back sensor, which offers improved accuracy when recording your health and fitness data. Still, we will certainly make sure to pass your feedback along, so we can use it to improve our future watches, their performance and technology overall. ^CL at Samsung Support
2024-09-10
Rugeley
CX
We're excited to have you with us, your brand new Watch7 will communicate seamlessly with your phone giving you so many features to explore! ^TR at Samsung Support
2025-03-18
2024-08-20
Служба підтримки клієнтів
Вікторіє, дякуємо за Ваш відгук! Раді, що годинник і його функції корисні для Вас 🙂 Побажання щодо голосового помічника вже зафіксовано й передано до відділу розробки на розгляд. Усі зауваження та побажання клієнтів підсумовуються і по можливості враховуються при розробці нового програмного забезпечення. Якщо Вам знадобиться допомога чи консультація, будь ласка, звертайтесь до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти. Бажаємо тривалого й продуктивного користування!
2024-09-09
London, UK
CX
It's not only great to see that you're a fan of our Watch range, but also that you're finding your new Watch7 is packed with even more amazing features than ever. You'll be able to more accurately track your health and wellness goals, or keep in touch with your world even more effectively while on the go, mostly thanks to the solid connection that it makes with a range of external devices. ^DB at Samsung Support
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