SM-G925F
SM-G925FSolutions & Tips
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How to use
How to set a Pattern, Pin or Password for your Lock screen
How to set a Pattern, Pin or Password for your Lock screen? Get your product support at Samsung Singapore
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Multimedia
Is there an music app on my Galaxy Phone?
Is there an music app on my Galaxy Phone?
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Application
How to connect your Galaxy smartphone to a car using Android Auto
How to connect your Galaxy smartphone to a car using Android Auto? Get your product support at Samsung Singapore
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How to use
How can I use Dual Audio to share media on multiple devices?
How can I use Dual Audio to share media on multiple devices?
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How to use
Record and capture your Galaxy phone screen
Record and capture your Galaxy phone screen
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Message
How to Turn the Predictive Text Feature On and Off on a Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about "How to Turn the Predictive Text Feature On and Off on a Galaxy Phone" with Samsung Support.
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Setting
How to Manage Notifications and Permissions of Apps Through Settings on a Galaxy Phone
How to Manage Notifications and Permissions of Apps Through Settings on a Galaxy Phone
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Backup & Restore
How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone
How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone
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How to use
What to Do If Your Galaxy Phone's Screen Won't Rotate?
FAQ for Samsung Mobile Devices. Find out more about 'What to Do If Your Galaxy Phone's Screen Won't Rotate?' with Samsung Support.
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How to use
How to Book a Service Centre Appointment
FAQ for Samsung Mobile Devices. Find out more about 'How to Book a Service Centre Appointment' with Samsung Support.
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How to use
What to Do When Samsung Phone Display Colour is Grayscale
What to Do When Samsung Phone Display Colour is Grayscale
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Multimedia
How to Use the AR Emoji Feature on Your Galaxy phone
How to Use the AR Emoji Feature on Your Galaxy phone
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Setting
How to Clear the App Cache and Data on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Clear the App Cache and Data on Your Galaxy Phone' with Samsung Support.
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How to use
What to Do When Your Galaxy Device's Buttons Stop Working
What to Do When Your Galaxy Device's Buttons Stop Working
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Battery
Issues with wireless charging
Issues with wireless charging
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How to use
How to reboot a frozen Galaxy device
How to reboot a frozen Galaxy device
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How to use
How to Customise Your Phone's Always On Display
How to Customise Your Phone's Always On Display
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Multimedia
How to Share Photos and Videos with Quick Share
How to Share Photos and Videos with Quick Share
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Network & WiFi
Share Your Wi-Fi Password Without Typing It
Share Your Wi-Fi Password Without Typing It
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How to use
What is RAM Plus and How to Use It?
What is RAM Plus and How to Use It?
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How to use
How to solve S Pen connection issues
How to solve S Pen connection issues
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How to use
How to use Scroll Capture on a Galaxy smartphone
How to use Scroll Capture on a Galaxy smartphone
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
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How to use
Galaxy eSIM and supported network carriers
Galaxy eSIM and supported network carriers
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Battery
Prevent Your Galaxy Phone from Being Overcharged
Prevent Your Galaxy Phone from Being Overcharged
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How to use
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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Setting
Pin an app to your phone screen so that it can't be closed
Pin an app to your phone screen so that it can't be closed
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How to use
How to Register Your Samsung Products on My Page
FAQ for Samsung Products. Find out more about 'How to Register Your Samsung Products on My Page' with Samsung Support.
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Hardware
What is the Difference Between Phone Screen Repair and Screen Replacement?
What is the Difference Between Phone Screen Repair and Screen Replacement?
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How to use
How to Download My Invoice For Online Purchases?
FAQ for Samsung Online Store. Find out more about "How to Download My Invoice For Online Purchases?" with Samsung Support.
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How to use
How to check the battery status on your Samsung Galaxy phone
How to check the battery status on your Samsung Galaxy phone
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How to use
How to get remote support using Smart Tutor on Samsung Mobile Device?
How to get remote support using Smart Tutor on Samsung Mobile Device?
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How to use
How to enable and disable app notifications on your Samsung smartphone
How to enable and disable app notifications on your Samsung smartphone
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How to use
How to force reboot your samsung smartphone
How to force reboot your Samsung Galaxy smartphone
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How to use
How to use the ‘call recording’ feature on your Samsung smartphone
How to use the ‘call recording’ feature on your Samsung smartphone
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How to use
How to check for and schedule software updates on your Samsung smartphone
How to check for and schedule software updates on your Samsung smartphone
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How to use
How to use the ‘Battery and device care’ feature of your Samsung smartphone
How to use the ‘Battery and device care’ feature of your Samsung smartphone
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How to use
How to import and export contacts on your Samsung smartphone
How to import and export contacts on your Samsung smartphone
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How to use
How to view, edit and save contacts on your Samsung smartphone
How to view, edit and save contacts on your Samsung smartphone
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How to use
How to set a picture or video as the ‘call background’ on your Samsung smartphone
How to set a picture as the call background on your Samsung Galaxy smartphone, How to set a video as the call background on your Samsung Galaxy smartphone
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How to use
How to use the ‘screen recording’ feature on your Samsung smartphone
How to use the ‘screen recording’ feature on your Samsung smartphone
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung smartphone
How to enable Dolby Atmos sound in samsung smartphone, steps to turn on doblby atmos sound in samsung smartphone , Dolby atmos feature in samsung smartphone, Dolby atmos in smartphone
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Smartphone
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
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How to use
How to ensure seamless performance of your Samsung smartphone
How to ensure seamless performance of your Samsung smartphone
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How to use
How to view call logs on your Samsung smartphone
How to view call logs on your Galaxy smartphone
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How to use
How to check the battery percentage on your Samsung smartphone
How to check the battery percentage on your Samsung smartphone
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How to use
How to create a Samsung account on your Samsung smartphone
Samsung Galaxy Smartphone: How to create a Samsung account
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How to use
How to update software on your Samsung smartphone
How to update software on your Samsung smartphone
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How to use
How to ensure optimum charging on your Samsung smartphone
How to ensure optimum charging on your Samsung smartphone
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How to use
How to optimize your Samsung smartphone’s performance and avoid heating
How to optimize your Samsung smartphone’s performance and avoid heating
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How to use
How to optimise network connectivity of your Samsung smartphone
How to optimise network connectivity of your Samsung smartphone
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How to use
How to optimize charging of your Samsung smartphone
How to optimize charging of your Galaxy smartphone
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
Get complete diagnostic support for your smartphone on the Samsung Members app
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Setting
What is this Proximity Sensor on your Samsung smartphone
What is this Proximity Sensor on your Samsung smartphone
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How to use
How to take screenshots using the edge panel of your Samsung smartphone
How to take screenshots using the edge panel of your Samsung smartphone
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How to use
How to take screenshots using the side keys of your Samsung smartphone
How to take screenshots using the side keys of your Samsung smartphone
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to check for and schedule software updates on your Samsung Galaxy smartphone
How to check for and schedule software updates on your Samsung Galaxy smartphone
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
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How to use
How to view, edit and save contacts on your Samsung Galaxy smartphone
How to view, edit and save contacts on your Samsung Galaxy smartphone
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How to use
How to update software
How to update software
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How to use
How to ensure optimum charging
How to ensure optimum charging
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How to use
How to optimize your smartphone’s performance and avoid heating
How to optimize your smartphone’s performance and avoid heating
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How to use
How to optimize network connectivity
How to optimize network connectivity
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How to use
How to optimize charging of your Galaxy smartphone
How to optimize charging of your Galaxy smartphone
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
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How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
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How to use
How to ensure seamless performance of your Galaxy smartphone
How to ensure seamless performance of your Galaxy smartphone
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How to use
How to view call logs on your Galaxy smartphone
How to view call logs on your Galaxy smartphone
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How to use
How to check the battery percentage on your Galaxy smartphone
How to check the battery percentage on your Galaxy smartphone
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Application
Facebook.katana is causing performance issues that drain battery for Samsung Smartphone
Facebook.katana is causing performance issues that drain battery for Samsung Smartphone
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Power
What to do if your Samsung Galaxy device is not charging
What to do if your Samsung Galaxy device is not charging
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Call & Contacts
How to transfer contacts from Outlook to Samsung Mobile Device?
How to transfer contacts from Outlook to Samsung Mobile Device?
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Network & WiFi
How to enable and configure Mobile Hotspot in Samsung Mobile Device?
How to enable and configure Mobile Hotspot in Samsung Mobile Device?
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Application
What to do when App is not working after OS Upgrade in Samsung Mobile Device?
What to do when App is not working after OS Upgrade in Samsung Mobile Device?
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Setting
How to check IMEI on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to check IMEI on Samsung Mobile Device?' with Samsung Support
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Battery
How can I optimise and extend the battery life on my Samsung Galaxy device?
How can I optimise and extend the battery life on my Samsung Galaxy device?
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Setting
How to adjust Display Settings with One UI
How to adjust Display Settings with One UI
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Hardware
How to restart my mobile if its frozen or not responding
How to restart my mobile if its frozen or not responding? Get your product support at Samsung Singapore
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How to use
How to connect devices using WiFi Direct?
How to connect devices using WiFi Direct? Get your product support at Samsung Singapore
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Application
What is Digital wellbeing feature on Samsung Smartphone?
What is Digital wellbeing feature on Samsung Smartphone?
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How to use
How to set up Smartthings Hub on your Samsung Smartphone?
How to set up SmartThings Hub on your Samsung Smartphone? Get your product support at Samsung Singapore
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Battery
How to charge your friend's phone wireless with Samsung S10 series
How to charge your friend's phone wireless with Samsung S10 series
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Setting
How to prevent selected apps from running in the background on your Galaxy Smartphone
Background apps
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How to use
Using air action and gesture on Galaxy Note 10
Using air action and gesture on Galaxy Note 10
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How to use
How to use multi windows and pop up views on Galaxy phone
How to use multi windows and pop up views on Galaxy phone
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How to use
How to clear the app cache when an app is causing issue on your Galaxy phone
How to clear the app cache when an app is causing issue on your Galaxy phone
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Setting
The location information may appear inaccurate if the GPS signal is obstructed, location settings is disabled
The location information may appear inaccurate if the GPS signal is obstructed, location settings is disabled
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Application
How To Troubleshoot Google Play Store Download
How To Troubleshoot Google Play Store Download
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Application
How To Remove Lock Screen Ads
How To Remove Lock Screen Ads
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Multimedia
How to control media and devices on your Galaxy smartphone
How to control media and devices on your Galaxy smartphone
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Backup & Restore
How can I backup data on my Galaxy device automatically?
How can I backup data on my Galaxy device automatically?
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Application
Why Are Apps on My Samsung Mobile Device Forcibly Closing
Why Are Apps on My Samsung Mobile Device Forcibly Closing
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Galaxy Apps
Prevent Unintentional Curve Screen Touches for Samsung Phone with Edge Touch App
Prevent Unintentional Curve Screen Touches for Samsung Phone with Edge Touch App
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Audio
What to Do if You Cannot Hear the Phone Call Sound Well
FAQ for Samsung Mobile Devices. Find out more about how to 'What to Do if You Cannot Hear the Phone Call Sound Well' with Samsung Support.
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How to use
How can I check what version of Android I have on my device?
FAQ for Samsung Mobile Device. Find out more about 'How can I check what version of Android I have on my device?' with Samsung Support.
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How to use
How to manage files on your Galaxy Phone
How to manage files on your Galaxy Phone
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Galaxy Apps
Troubleshooting a problem when using Smart View
FAQ for Samsung Mobile Devices. Find out more about 'Troubleshooting a problem when using Smart View' with Samsung Support.
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How to use
Useful audio settings on the Galaxy phone including Separate app sound
Useful audio settings on the Galaxy phone including Separate app sound
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How to use
How to Use the Samsung Email App and How to Open Attachments on a Galaxy Phone
How to Use the Samsung Email App and How to Open Attachments on a Galaxy Phone
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Multimedia
How to Check When Your Photos Were Taken in the Samsung Gallery App
FAQ for Samsung Mobile Devices. Find out more about "How to Check When Your Photos Were Taken in the Samsung Gallery App" with Samsung Support.
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Setting
What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly
What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly
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Setting
How to Add Apps and Widgets on Your Galaxy Phone's Home screen
How to Add Apps and Widgets on Your Galaxy Phone's Home screen
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Call & Contacts
How to Sync Contacts on a Galaxy Phone to Your Google Account and View the Synced Contacts
FAQ for Samsung Mobile Devices. Find out "How to Sync Contacts on a Galaxy Phone to Your Google Account and View the Synced Contacts" with Samsung Support.
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Multimedia
How to Manage Photos and Videos in the Gallery App by Syncing Them with OneDrive
How to Manage Photos and Videos in the Gallery App by Syncing Them with OneDrive
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Network & WiFi
How to Enable the Wi-Fi Calling Function on a Galaxy phone
FAQ for Samsung Mobile Devices. Find out more about "How to Enable the Wi-Fi Calling Function on a Galaxy phone" with Samsung Support.
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Software Upgrade
Delightful Experiences from One UI 3 with Android 11
Delightful Experiences from One UI 3 with Android 11
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Hardware
Make Sure the Protective Vinyl on Your New Galaxy Phone is Completely Removed
Make Sure the Protective Vinyl on Your New Galaxy Phone is Completely Removed
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Hardware
Why is There a Small Noise When I Shake My Galaxy Phone?
Why is There a Small Noise When I Shake My Galaxy Phone?
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Software Upgrade
Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
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Network & WiFi
Check the SIM Card When Phone Calls and Cellular Data are Not Available
Check the SIM Card When Phone Calls and Cellular Data are Not Available
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Galaxy Apps
How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone
How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone
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Hardware
How to Troubleshoot the Microphone of Your Galaxy Phone When it Does Not Capture Voice Well
FAQ for Samsung Mobile Devices. Find out 'How to Troubleshoot the Microphone of Your Galaxy Phone When it Does Not Capture Voice Well' with Samsung Support.
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Call & Contacts
How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone
FAQ for Samsung Mobile Devices. Find out more about 'How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone' with Samsung Support.
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How to use
How to Resize Photos in the Gallery App on Your Galaxy Phone
How to Resize Photos in the Gallery App on Your Galaxy Phone
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Power
What to Do If the Battery of My New Phone Seems to Be Draining Faster?
What to Do If the Battery of My New Phone Seems to Be Draining Faster?
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Network & WiFi
How to Use 5G on Your Galaxy Phone
How to Use 5G on Your Galaxy Phone
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How to use
Useful Features of the Samsung Keyboard on Your Galaxy Phone
Useful Features of the Samsung Keyboard on Your Galaxy Phone
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Power
What to Do If Your Galaxy Phone Won’t Power On Properly?
What to Do If Your Galaxy Phone Won’t Power On Properly?
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Setting
How to Disable the Dynamic Lock Screen on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Disable the Dynamic Lock Screen on Your Galaxy Phone' with Samsung Support.
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Bluetooth
What is Bluetooth Low Energy (BLE) Technology?
What is Bluetooth Low Energy (BLE) Technology?
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Power
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Bluetooth
How to Fix Bluetooth Connection Problems With Your Phone or Tablet?
FAQ for Samsung Mobile Devices. Find out more about 'How to Fix Bluetooth Connection Problems With Your Phone or Tablet?' with Samsung Support.
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How to use
Why is my Samsung Galaxy device slowing down and how can I speed it up?
Why is my Samsung Galaxy device slowing down and how can I speed it up?
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Setting
What is Smart Lock Feature and How Do I Turn it On?
FAQ for Samsung Mobile Devices. Find out more about 'What is Smart Lock Feature and How Do I Turn it On?' with Samsung Support.
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How to use
How to Remove Unwanted Objects from Photos on Your Galaxy Phone
How to Remove Unwanted Objects from Photos on Your Galaxy Phone
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Setting
How to Adjust the Font Size and Style on Your Galaxy Phone
How to Adjust the Font Size and Style on Your Galaxy Phone
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How to use
How to Protect Your Galaxy Phone from Installing Smishing, Pharming, and Spy Apps
How to Protect Your Galaxy Phone from Installing Smishing, Pharming, and Spy Apps
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How to use
How to Use the TalkBack Feature
How to Use the TalkBack Feature
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Power
Tips to Make the Most Out of Your Galaxy Phone's Battery
FAQ for Samsung Mobile Devices. Find out more about 'Tips to Make the Most Out of Your Galaxy Phone's Battery' with Samsung Support.
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Setting
How to Adjust Your Galaxy Phone's Refresh Rate
How to Adjust Your Galaxy Phone's Refresh Rate
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How to use
How to Activate the Always On Display Feature on Your Galaxy Phone
How to Activate the Always On Display Feature on Your Galaxy Phone
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How to use
What to Do When Your Phone Heats Up
What to Do When Your Phone Heats Up
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Setting
How to Reduce Eye Strain by Using Dark Mode on Your Galaxy Phone
How to Reduce Eye Strain by Using Dark Mode on Your Galaxy Phone
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
The GPS location on my smartphone is inaccurate. How do I fix it?
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Setting
My Samsung smartphone is not recognising fingerprints. How do I fix it?
My Samsung smartphone is not recognising fingerprints. How do I fix it?
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Backup & Restore
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
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Hardware
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
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Battery
What to do when mobile device has problem with charging, turning on, or boot loop
FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.
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How to use
Will device NFC work if equipped with LED cover?
Will device NFC work if equipped with LED cover?
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How to use
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
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How to use
How to Use the 'Continue apps on other devices' Feature
FAQ for Samsung Mobile Devices. Find out more about 'How to Use the 'Continue apps on other devices' Feature' with Samsung Support.
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Setting
How to Activate My Location and Change Settings for Location Permissions
How to Activate My Location and Change Settings for Location Permissions
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Network & WiFi
How to Use and Configure a Mobile Hotspot on Your Galaxy phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Use and Configure a Mobile Hotspot on Your Galaxy phone' with Samsung Support.
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How to use
How to Perform a Factory Reset on Your Galaxy Phone
How to Perform a Factory Reset on Your Galaxy Phone
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Network & WiFi
How to Enable or Disable Mobile Data on Your Galaxy Phone
How to Enable or Disable Mobile Data on Your Galaxy Phone
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How to use
How to Create a GIF from Photos on Your Galaxy Phone
How to Create a GIF from Photos on Your Galaxy Phone
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How to use
How to Create or Remove a Google Account on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Create or Remove a Google Account on Your Galaxy Phone' with Samsung Support.
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Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Setting
How do I delete all of my personal information from my device?
How do I delete all of my personal information from my device?
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Setting
Remove accounts from your Galaxy phone or tablet
Remove accounts from your Galaxy phone or tablet
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
What to do when your Galaxy device is unable to make or receive calls
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
What to do when calls disconnect or there’s no network signal on your Galaxy device
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Setting
The proximity sensor is not working properly
The proximity sensor is not working properly
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Audio
What to do when there is no sound in my wired headphones
What to do when there is no sound in my wired headphones
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How to use
How to Set Up and Use Samsung Pass on Your Galaxy Phone
How to Set Up and Use Samsung Pass on Your Galaxy Phone
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Setting
How to Use the Do Not Disturb Mode on Your Galaxy Phone
How to Use the Do Not Disturb Mode on Your Galaxy Phone
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How to use
How to prevent the overheating of your Galaxy device
How to prevent the overheating of your Galaxy device
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Power
How can I prevent micro-vibrations?
How can I prevent micro-vibrations?
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How to use
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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How to use
How to troubleshoot Camera app errors
How to troubleshoot Camera app errors
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How to use
How to troubleshoot software update issues
How to troubleshoot software update issues
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Network & WiFi
How to troubleshoot Mobile data issues
How to troubleshoot Mobile data issues
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How to use
My device is shattered and there is a crack on my screen
My device is shattered and there is a crack on my screen
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Battery
Issues with wired charging
Issues with wired charging
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How to use
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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Galaxy Apps
The display isn't working properly
The display isn't working properly
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
How to troubleshoot when your device doesn't detect an SD card
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Audio
How to troubleshoot poor sound quality during a phone call
How to troubleshoot poor sound quality during a phone call
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How to use
Questions about ONE UI 4.0
Questions about ONE UI 4.0
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How to use
How to protect your Galaxy device from malware
How to protect your Galaxy device from malware
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Software Upgrade
How to Update Apps from the Galaxy Store and Play Store on Your Galaxy Phone
How to Update Apps from the Galaxy Store and Play Store on Your Galaxy Phone
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Message
How to Make Calls and Send Messages on Other Galaxy Devices
How to Make Calls and Send Messages on Other Galaxy Devices
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Setting
How to Set the Weather Widget Location on Your Galaxy Phone
How to Set the Weather Widget Location on Your Galaxy Phone
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Call & Contacts
How to Block Certain Incoming Calls on Your Galaxy Phone
How to Block Certain Incoming Calls on Your Galaxy Phone
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Setting
How to Change Themes and Icons on Your Galaxy Phone
How to Change Themes and Icons on Your Galaxy Phone
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Galaxy Apps
How to Activate and Use Game Launcher on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Activate and Use Game Launcher on Your Galaxy Phone' with Samsung Support.
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Setting
How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off
FAQ for Samsung Mobile Devices. Find out more about 'How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off' with Samsung Support.
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How to use
How to use the S22 Ultra S Pen and check its compatibility
How to use the S22 Ultra S Pen and check its compatibility
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How to use
How to use AR Emoji Sticker
How to use AR Emoji Sticker
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How to use
What to do if your Touch Screen is not working properly
What to do if your Touch Screen is not working properly
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How to use
What to do if your microphone or speaker is not working properly
What to do if your microphone or speaker is not working properly
-
How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
How to make the most of Single Take with the Galaxy S22 AI Camera
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How to use
What are the features of the Samsung clock?
What are the features of the Samsung clock?
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How to use
How to play sound in both speakers and solve mute problems
How to play sound in both speakers and solve mute problems
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How to use
How to improve the vibration of your Galaxy S22 device
How to improve the vibration of your Galaxy S22 device
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How to use
Know what the green dot at the top of your screen means
Know what the green dot at the top of your screen means
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How to use
What is Smart Select and How to Use It With the S Pen
What is Smart Select and How to Use It With the S Pen
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How to use
Customise the Side Key of Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'Customise the Side Key of Your Galaxy Phone' with Samsung Support.
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How to use
How to make the most out of Edge Panels
How to make the most out of Edge Panels
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How to use
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
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Backup & Restore
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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How to use
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
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How to use
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
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How to use
How to block and unblock contacts on your Samsung smartphone
How to block and unblock contacts on your Samsung smartphone
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How to use
How to use custom flash notifications on your smartphone
custom flash, Flash notification, get notified via flash light, Selected app notification setting, Flash light notification steps, Camera flash notification, Enable flash notification
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How to use
What is the Device care feature in Galaxy smartphones?
What is the Device care feature in Galaxy smartphones?
-
How to use
How can I see the navigation bar on my Galaxy device?
How can I see the navigation bar on my Galaxy device?
-
How to use
How can I find my watch and Buds using Galaxy Wearable?
How can I find my watch and Buds using Galaxy Wearable?
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How to use
How to use Always On Display
How to use Always On Display
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How to use
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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How to use
What is Power saving mode on my Galaxy phone?
What is Power saving mode on my Galaxy phone?
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How to use
How to use Samsung Members Diagnostics
How to use Samsung Members Diagnostics
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How to use
What is the Secure Folder and how can I use it?
What is the Secure Folder and how can I use it?
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How to use
Random Ads Showing Up On My Samsung Mobile Device
Random Ads Showing Up On My Samsung Mobile Device
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How to use
How to use the Galaxy Z Fold4 Taskbar
How to use the Galaxy Z Fold4 Taskbar
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
How to use S Pen Pro on my Galaxy Z Fold4
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How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
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How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
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How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
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How to use
How to improve the Galaxy Z Flip4 battery life
How to improve the Galaxy Z Flip4 battery life
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How to use
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
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How to use
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
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How to use
Enable S Pen Alert to Prevent Losing It
FAQ for Samsung Mobile Devices. Find out more about 'Enable S Pen Alert to Prevent Losing It' with Samsung Support.
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Camera
Use Director's View With the Galaxy S22 Series
FAQ for Samsung Mobile Devices. Find out more about 'Use Director's View With the Galaxy S22 Series' with Samsung Support.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
How to automatically refresh the Samsung Galaxy weather widget through movement
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
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How to use
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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How to use
How to select and view only the albums you want to see in Galaxy gallery
How to select and view only the albums you want to see in Galaxy gallery
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How to use
How to connect your Galaxy device to other devices using Connected Devices
How to connect your Galaxy device to other devices using Connected Devices
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How to use
How to use your Galaxy camera to add and edit a watermark for your photos
How to use your Galaxy camera to add and edit a watermark for your photos
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How to use
Why touching the screen might not work properly
Why touching the screen might not work properly
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How to use
How to transfer data using Smart Switch
How to transfer data using Smart Switch
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Call & Contacts
How to turn off emergency sos function
How to turn off emergency sos function
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Setting
How to add or remove buttons from Quick Settings panel
How to add or remove buttons from Quick Settings panel
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Setting
How to find and remove duplicate files on your Galaxy device
How to find and remove duplicate files on your Galaxy device
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How to use
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
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Setting
How to solve screenshot errors on devices with Android 13 OS
How to solve screenshot errors on devices with Android 13 OS
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How to use
How to record, edit and share videos in 8K with your Galaxy device
How to record, edit and share videos in 8K with your Galaxy device
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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Network & WiFi
Test Network carriers that support 5G for Samsung Galaxy devices
Test Network carriers that support 5G for Samsung Galaxy devices
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Hardware
What is the difference between the Galaxy Z Flip models?
What is the difference between the Galaxy Z Flip models?
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Samsung Pay
Troubleshoot NFC issues on Galaxy devices
Troubleshoot NFC issues on Galaxy devices
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Navigate your Galaxy phone and Galaxy tablet using Multi control
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Power
Why is your Samsung Galaxy device heating up
Why is your Samsung Galaxy device heating up
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
Galaxy device slows down, freezes, or displays ads after installing third-party apps
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Camera
Tips for taking clear close-up photos with Galaxy phones
Tips for taking clear close-up photos with Galaxy phones
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How to use
How to clean your Samsung Galaxy device
How to clean your Samsung Galaxy device
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Software Upgrade
Simplified app names in Galaxy One UI 6
Simplified app names in Galaxy One UI 6
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How to use
Protect your Samsung Galaxy device with the Auto Blocker feature
Protect your Samsung Galaxy device with the Auto Blocker feature
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Hardware
Third-party products causing paint to peel off Galaxy devices
Third-party products causing paint to peel off Galaxy devices
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Call & Contacts
How to use Live translate for phone calls with Galaxy AI
How to use Live translate for phone calls with Galaxy AI
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How to use
How to set up and use the Browsing assist features with Galaxy AI
FAQ for Samsung Mobile Devices. Learn how to set up and use Browsing assist to summarise and translate content online on the Galaxy S24.
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How to use
How to use Transcribe assist with Galaxy AI
How to use Transcribe assist with Galaxy AI
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Message
An overview of the enhancement (Writing Assist) when sending or receiving messages on Galaxy devices
An overview of the enhancement (Writing Assist) when sending or receiving messages on Galaxy devices
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How to use
How to use Generative photo editing with Galaxy AI
How to use Generative photo editing with Galaxy AI
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How to use
How to use Note assist with Galaxy AI
Utilise this guide to learn how to use Note assist.
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How to use
How to set up and use the Interpreter app on Galaxy devices
Utilise these instructions to learn how to set up and use the Interpreter app on Galaxy devices.
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Call & Contacts
eSIM Contact saving function support discontinued
eSIM Contact saving function support discontinued
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Setting
How to enable swipe gestures (Swipe from bottom, Gesture hints) on Galaxy devices
How to enable swipe gestures (Swipe from bottom, Gesture hints) on Galaxy devices
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Setting
Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users
Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users
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Camera
Edit suggestion for photos with Galaxy AI
Edit suggestion for photos with Galaxy AI
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Galaxy Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
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Galaxy Apps
Use the Samsung Find app to locate a lost device
Use the Samsung Find app to locate a lost device
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Galaxy Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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How to use
How to use Quick Share to share a file between phones
How to use Quick Share to share a file between phones
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How to use
How to set Generative wallpaper on Galaxy devices
How to set Generative wallpaper on Galaxy devices
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Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Samsung Galaxy device's GPS signal is lost
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Setting
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Unlock Your Samsung Galaxy with a previous screen lock method
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Software Upgrade
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customize the display of charging notifications.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Sounds, vibrations, and notifications on your Samsung Galaxy devices
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How to use
How to locate the digital User guide on your device
How to locate the digital User guide on your device
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.
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How to use
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
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Audio
Troubleshooting speaker and sound issues on a Samsung Galaxy device
Troubleshooting speaker and sound issues on a Samsung Galaxy device
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How to use
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
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How to use
How to Use Audio Eraser on Your Galaxy S25
How to Use Audio Eraser on Your Galaxy S25
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How to use
How to remove unwanted sound from videos using Audio eraser on your Galaxy
FAQ for Samsung Mobile. Find more about How to remove unwanted sound from videos using Audio Eraser on your Galaxy with Samsung Support.
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How to use
How to use AI select on your Galaxy phone and tablet
How to use AI select on your Galaxy phone and tablet
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How to use
How to use updated notification settings in Samsung One UI 8
How to use updated notification settings in Samsung One UI 8
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How to use
What to do if your Samsung phone keeps restarting
What to do if your Samsung phone keeps restarting
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How to use
What to do if facial recognition isn’t working on your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if facial recognition isn’t working on your Galaxy phone with Samsung Support.
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How to use
How to use Google Gemini on your Galaxy phone
How to use Google Gemini on your Galaxy phone
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How to use
How to customise the Side button with new features on your Galaxy phone and tablet
How to customise the Side button with new features on your Galaxy phone and tablet
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How to use
What to do if your Samsung Galaxy phone folder does not appear on PC connection
What to do if your Samsung Galaxy phone folder does not appear on PC connection
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How to use
What to do when your Samsung Galaxy device battery drains faster
What to do when your Samsung Galaxy device battery drains faster
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How to use
What to do when your Samsung Galaxy device heats up while in use
What to do when your Samsung Galaxy device heats up while in use
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How to use
How to check, repair or replace a Samsung Galaxy device battery
How to check, repair or replace a Samsung Galaxy device battery
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How to use
How to check when to replace your Samsung Galaxy phone battery
How to check when to replace your Samsung Galaxy phone battery
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How to use
How to find and manage files on your Samsung Galaxy device
How to find and manage files on your Samsung Galaxy device
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How to use
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
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How to use
How to record, play back, and share voice recordings on your Samsung Galaxy phone
How to record, play back, and share voice recordings on your Samsung Galaxy phone
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How to use
How to use Routines on your Samsung Galaxy device
How to use Routines on your Samsung Galaxy device
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How to use
How to add and manage events using the Calendar app on your Samsung Galaxy phone
How to add and manage events using the Calendar app on your Samsung Galaxy phone
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How to use
What to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours
What to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours
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Lock
Brief widgets on your Samsung Galaxy devices Lock screen
Brief widgets on your Samsung Galaxy devices Lock screen
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How to use
Changes to the Home screen on the Samsung Galaxy devices
Changes to the Home screen on the Samsung Galaxy devices
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How to use
Guide to Apps screen changes on the Samsung Galaxy devices
Discover the Apps screen changes on the Galaxy devices, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.
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How to use
How to use the Galaxy Avatar feature on your Samsung Galaxy devices
How to use the Galaxy Avatar feature on your Samsung Galaxy devices
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How to use
How to find your Galaxy Watch when it is lost
How to find your Galaxy Watch when it is lost
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How to use
How to use Creative studio (Drawing assist) on the Samsung Galaxy device
How to use Creative studio (Drawing assist) on the Samsung Galaxy device
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How to use
How to use the Now bar on the lock screen of your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to use the Now bar on your Samsung Galaxy device with Samsung Support.
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How to use
How to set up and use Now brief on your Samsung Galaxy device
How to set up and use Now brief on your Samsung Galaxy device
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How to use
How to reconnect your Samsung Galaxy Watch or Buds series to a new phone
How to reconnect your Samsung Galaxy Watch or Buds series to a new phone
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How to use
Samsung Care+ Frequently Asked Questions
Samsung Care+ Frequently Asked Questions
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How to use
What to do if notifications are not showing or there is no sound on your Samsung Galaxy device
What to do if notifications are not showing or there is no sound on your Samsung Galaxy device
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How to use
How to use Do not disturb mode on your Samsung Galaxy Watch series
How to use Do not disturb mode on your Samsung Galaxy Watch series
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How to use
How to record your screen on your Samsung Galaxy device
FAQ for Samsung Mobile. Find out how to record your screen on your Samsung Galaxy device with Samsung Support.
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How to use
How to unlock your Samsung Galaxy device using the previous screen lock method
FAQ for Samsung Mobile. Find out how to unlock your Samsung Galaxy device using the previous screen lock method Samsung Support.
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How to use
How to sync your Google Calendar on your Samsung Galaxy device
How to sync your Google Calendar on your Samsung Galaxy device
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How to use
How to delete pre-installed apps on your Samsung Galaxy device
How to delete pre-installed apps on your Samsung Galaxy device
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How to use
What to do if the screen brightness changes automatically on your Samsung Galaxy device
What to do if the screen brightness changes automatically on your Samsung Galaxy device
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How to use
How to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series
How to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series
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Call & Contacts
The person you are calling cannot hear you on your Samsung Galaxy phone
The person you are calling cannot hear you on your Samsung Galaxy phone
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Call & Contacts
What to do if your Samsung Galaxy device won’t turn on
What to do if your Samsung Galaxy device won’t turn on
-
Call & Contacts
How to fix low or no sound during calls on your Samsung Galaxy device
How to fix low or no sound during calls on your Samsung Galaxy device
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Battery
Why your Samsung Galaxy device may appear to be not charging or charging slowly
Learn how to fix charging issues on your Galaxy device, including slow charging, charging interruptions, moisture detection notifications, and charging port debris.
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Hardware
What to do when your Samsung Galaxy device screen is cracked or damaged
What to do when your Samsung Galaxy device screen is cracked or damaged
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How to use
What to do when your Samsung Galaxy device appears to be slow or unresponsive
What to do when your Samsung Galaxy device appears to be slow or unresponsive
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Lock
One UI 9.0 lockscreen security policy changes
Learn about the strengthened lock screen security policies in One UI 9.0, including reduced unlock retry limits, enhanced time-outs, and the Auto Factory Reset feature designed to protect your data.
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How to use
Step by Step Guide for Samsung Redemption
Find out how to redeem your free gifts from your Samsung product purchase.
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