Community Impact Banking Solutions

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Banking

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The Challenge

The digital divide in banking

Access

Underserved communities

Approximately 5.6 million American households are unbanked.¹

An icon representing housing access. An icon representing housing access.

Knowledge

The financial literacy gap

47% of adults in the U.S. give their personal finance knowledge a grade of “C” or worse, which is a 12% decrease since 2009.²

An icon representing educating one's self about finances. An icon representing educating one's self about finances.

Experience

Changing customer expectations

54% of bank customers use apps on phones or other
mobile devices as their top option for managing their bank account.³

An icon representing the 54% of bank customers who use apps on their phones. An icon representing the 54% of bank customers who use apps on their phones.

The Solution

Samsung’s Community Impact Banking solution

Unlock the power of mobile banking to drive financial inclusion and literacy. With Samsung, you can deliver a customized mobile experience to reach new customer bases, drive stronger retention and help customers build financial confidence.

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Use Cases

Where banking begins with a smartphone kit

Mobile-first solutions help banks establish new account holders, support financial literacy and serve customers wherever they are.

Youth banking

Make it easier for younger customers to open their first account and engage with digital banking in a way that feels simple, familiar and approachable.

A young woman sitting in her kitchen, accessing a finance app on her Samsung phone. A young woman sitting in her kitchen, accessing a finance app on her Samsung phone.

Rural and underserved communities

Reach more customers with custom smartphone kits that bring essential services to communities with limited branch or broadband access.

A man in a baseball cap and glasses looks at his phone outdoors. A man in a baseball cap and glasses looks at his phone outdoors.

The Advantage

Expand your bank’s impact

Contact sales

Drive growth

Engage the next generation of customers and strengthen customer loyalty with a curated, mobile experience featuring financial education content.

A man and woman cuddle up in the kitchen over coffee while looking at a finance app on their Samsung phone. A man and woman cuddle up in the kitchen over coffee while looking at a finance app on their Samsung phone.

Demonstrate impact

Help customers build confidence in banking decisions while meeting your community development commitments in a tangible, measurable way.

An elderly woman consults her finances on her Samsung phone. An elderly woman consults her finances on her Samsung phone.

Lead the way in bank innovation

Distinguish your bank as a leader in forward-thinking

A woman enjoying coffee on a bungalow patio consults her Samsung phone. A woman enjoying coffee on a bungalow patio consults her Samsung phone.

How It Works

A smartphone kit that keeps your customers connected

Samsung Community Impact Banking brings together reliable, custom-branded smartphones with end-to-end security and dependable customer support for a worry-free mobile experience – right out of the box.⁴

Devices that put banking in more hands

Reliable, easy-to-use Galaxy A Series smartphones and tablets provide customers the ability to access mobile banking apps and
educational resources.

Learn more
An assortment of Galaxy A series smartphones and tablets. An assortment of Galaxy A series smartphones and tablets.

Brand and configure devices your way

Keep the focus on your brand and the personal finance journey from the moment the device is powered on, with easy device setup powered by Knox Configure.⁵

Learn more
A college student in a hoodie looks at their banking app while waiting for a train. A college student in a hoodie looks at their banking app while waiting for a train.

24/7 support to power better banking

The Samsung Call Center offers 24/7 support to help customers get the most out of their mobile experience.

Contact us
A guy climbing out a truck, talking to customer support on his Samsung phone. A guy climbing out a truck, talking to customer support on his Samsung phone.

How data and devices
stay secure

Knox Security Platform

Samsung hardware is built secure – from the design to manufacturing to the moment you put it in your customers’ hands, and for years of use beyond. We seek to deliver security throughout all steps with our own supply chain, built from the chip up.

Learn more

Knox Configure

With Knox Configure, you can customize, brand and stage your Galaxy devices remotely, right out of the box, ensuring that connecting to your apps and services remains intuitive and in focus.⁵

Learn more

Insights

Stay ahead in the industry

Drive growth

Engage the next generation of customers and strengthen customer loyalty with a curated, mobile experience featuring financial education content.

Read article
A man and woman cuddle up in the kitchen over coffee while looking at a finance app on their Samsung phone. A man and woman cuddle up in the kitchen over coffee while looking at a finance app on their Samsung phone.

Demonstrate impact

Help customers build confidence in banking decisions while meeting your community development commitments in a tangible, measurable way.

Read article
An elderly woman consults her finances on her Samsung phone. An elderly woman consults her finances on her Samsung phone.

Lead the way in bank innovation

Distinguish your bank as a leader in forward-thinking

Read article
A woman enjoying coffee on a bungalow patio consults her Samsung phone. A woman enjoying coffee on a bungalow patio consults her Samsung phone.

Contact a financial services solutions expert

Take the next step

Connect with a Samsung team to learn more about
Community impact Banking.

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Contact a sales expert

Contact a sales expert

Get in touch with our sales team to discuss tailored solutions for your business. You can call (866) 726-4249 to talk to an expert now, or use the form below to submit your requests.

Contact sales

Get product support

Get product support

Find manuals, downloads, warranty information and more. We also offer FAQs and demos to help with business product questions.

Get product support

©2026 Samsung Electronics America, Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co., Ltd. All products, logos and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated.

1 Federal Deposit Insurance Corporation (FDIC), 2023 FDIC National Survey of Unbanked and Underbanked Households (November 2024).

2WalletHub, Financial Literacy Statistics, September 2025.

3American Bankers Association, National Survey: Bank Customers Continue to Use Mobile Apps More Than Any Other Channel to Manage Their Accounts, November 18, 2025.

4Branded kit is shown as an example. Boxing and marketing materials not included.

5Knox Configure requires separate license.