Samsung Protection Plus℠

In life and in business, things don’t always go as planned. With Samsung Protection Plus, you’ll be ready. We offer a highly flexible suite of extended service options1 that go above and beyond the factory warranty, with technical support from Samsung authorized experts. Get protection from those who know Samsung business products best.    

Samsung Protection Plus℠

In life and in business, things don’t always go as planned. With Samsung Protection Plus, you’ll be ready. We offer a highly flexible suite of extended service options1 that go above and beyond the factory warranty, with technical support from Samsung authorized experts. Get protection from those who know Samsung business products best.    
Galaxy smartphones

Your phone is crucial to your business success. Protect it against the unexpected so you can stay connected to clients, suppliers and vendors and access critical business data.

 

Ship-in Repair with Accidental Damage

  • Protection against drops, spills and cracked screens
  • Premium smartphones: Allowance of up to 2 accidental damage claims per 12 months (repair/replacement up to MSRP2 of device per claim)
  • Value smartphones: Unlimited accidental damage repairs up to the MSRP1 of device or single replacement
  • Includes Ship-in Repair details below

 

Ship-in Repair

  • Coverage for mechanical/electrical breakdown after standard limited warranty expires
  • No deductible
  • Unlimited repair claims for mechanical and electrical breakdown
  • Ship-in service with pre-paid shipping label provided
  • 2-3 year terms3 available    
Galaxy smartphones

Your phone is crucial to your business success. Protect it against the unexpected so you can stay connected to clients, suppliers and vendors and access critical business data.

 

Ship-in Repair with Accidental Damage

  • Protection against drops, spills and cracked screens
  • Premium smartphones: Allowance of up to 2 accidental damage claims per 12 months (repair/replacement up to MSRP2 of device per claim)
  • Value smartphones: Unlimited accidental damage repairs up to the MSRP1 of device or single replacement
  • Includes Ship-in Repair details below

 

Ship-in Repair

  • Coverage for mechanical/electrical breakdown after standard limited warranty expires
  • No deductible
  • Unlimited repair claims for mechanical and electrical breakdown
  • Ship-in service with pre-paid shipping label provided
  • 2-3 year terms3 available    
Galaxy tablets

Ensure your workforce enjoys the portable productivity benefits and leading-edge thinness and lightness of Samsung Galaxy business tablets with as little downtime as possible.

 

Extended Service with Accidental Damage (AD)

  • AD protection against spills, drops and cracked screens
  • Continued technical support by Samsung
  • Up to 4 years of ship-in coverage

Extended Service

  • Coverage for parts and labor beyond the limited warranty period
  • Continued technical support by Samsung
  • Up to 3 years of additional ship-in coverage    
Galaxy tablets

Ensure your workforce enjoys the portable productivity benefits and leading-edge thinness and lightness of Samsung Galaxy business tablets with as little downtime as possible.

 

Extended Service with Accidental Damage (AD)

  • AD protection against spills, drops and cracked screens
  • Continued technical support by Samsung
  • Up to 4 years of ship-in coverage

Extended Service

  • Coverage for parts and labor beyond the limited warranty period
  • Continued technical support by Samsung
  • Up to 3 years of additional ship-in coverage    
Chromebooks for education

Even with the most careful students, things won’t always go as planned. Reduce downtime and have your Chromebooks in the classroom up and running quickly.

 

Extended Service with Accidental Damage

  • AD protection against spills, drops and cracked screens
  • Extended hardware coverage and technical support
  • Samsung Authorized Technicians
  • Dedicated U.S. service and support for education customers

Extended Service

  • Extended hardware coverage and technical support
  • Dedicated U.S. service and support for education customers
  • Samsung Authorized Technicians    
Chromebooks for education

Even with the most careful students, things won’t always go as planned. Reduce downtime and have your Chromebooks in the classroom up and running quickly.

 

Extended Service with Accidental Damage

  • AD protection against spills, drops and cracked screens
  • Extended hardware coverage and technical support
  • Samsung Authorized Technicians
  • Dedicated U.S. service and support for education customers

Extended Service

  • Extended hardware coverage and technical support
  • Dedicated U.S. service and support for education customers
  • Samsung Authorized Technicians    
Laptops and All-in-One PCs

Samsung business laptops and all-in-one PCs offer powerful productivity for your employees. Keep them running with business protection services.

 

On-site Next Business Day (NBD)

  • On-site NBD repair Monday – Friday
  • Accidental Damage (AD) available for protection against spills, drops and cracked screens
  • Samsung Authorized Technicians

On-site Service (Upgrade)

  • Upgrades service level to onsite for increased convenience

Extended Service

  • Extends coverage for parts and labor beyond the limited warranty period    
Laptops and All-in-One PCs

Samsung business laptops and all-in-one PCs offer powerful productivity for your employees. Keep them running with business protection services.

 

On-site Next Business Day (NBD)

  • On-site NBD repair Monday – Friday
  • Accidental Damage (AD) available for protection against spills, drops and cracked screens
  • Samsung Authorized Technicians

On-site Service (Upgrade)

  • Upgrades service level to onsite for increased convenience

Extended Service

  • Extends coverage for parts and labor beyond the limited warranty period    
Digital signage

Ensure your message stays on with Samsung Protection Plus.

 

Fast Track

  • Next Business Day (NBD) Advanced Exchange
  • Provides prepaid return shipping label for customer to return non-working unit
  • Up to 5 years of coverage

Fast Track with White Glove

  • NBD Advanced Exchange
  • Installation, removal and return by Samsung Authorized Technicians
  • Up to 5 years of coverage

Extended Service

  • Extends coverage for parts and labor beyond the limited warranty period
  • Available for up to 2 additional years    
Digital signage

Ensure your message stays on with Samsung Protection Plus.

 

Fast Track

  • Next Business Day (NBD) Advanced Exchange
  • Provides prepaid return shipping label for customer to return non-working unit
  • Up to 5 years of coverage

Fast Track with White Glove

  • NBD Advanced Exchange
  • Installation, removal and return by Samsung Authorized Technicians
  • Up to 5 years of coverage

Extended Service

  • Extends coverage for parts and labor beyond the limited warranty period
  • Available for up to 2 additional years    
Outdoor digital signage
Fast Track with White Glove — Weekend Service Delivery 
• Next Day⁴ exchange of the display 
• 7-day a week service delivery, excluding holidays (calls must be placed by 
6 p.m. local time) 
• Includes tech-assisted exchange of display — technician removes original 
unit, installs replacement, and ships non-working unit to Samsung 
• Up to 3 exchanges of the display per term of contract 
• Coverage for mechanical/electrical breakdown 
• 3-5 year terms⁵ available
Outdoor digital signage
Fast Track with White Glove — Weekend Service Delivery 
• Next Day⁴ exchange of the display 
• 7-day a week service delivery, excluding holidays (calls must be placed by 
6 p.m. local time) 
• Includes tech-assisted exchange of display — technician removes original 
unit, installs replacement, and ships non-working unit to Samsung 
• Up to 3 exchanges of the display per term of contract 
• Coverage for mechanical/electrical breakdown 
• 3-5 year terms⁵ available
Monitors

Samsung business monitors feature high image quality with ergonomic design and functionality. Ensure they keep running and maximize uptime.

 

Extended Service

  • Extends coverage for parts and labor beyond the limited warranty period
  • Samsung Authorized Technicians
  • Dedicated U.S. service and support
  • Available for up to 3 additional years    
Monitors

Samsung business monitors feature high image quality with ergonomic design and functionality. Ensure they keep running and maximize uptime.

 

Extended Service

  • Extends coverage for parts and labor beyond the limited warranty period
  • Samsung Authorized Technicians
  • Dedicated U.S. service and support
  • Available for up to 3 additional years    
Hospitality TVs

Samsung hospitality TVs are becoming the new standard in every hotel room. Ensure a seamless in-room experience with Samsung Protection Plus.

 

Extended Service

  • Extended hardware coverage beyond the limited warranty
  • Continued technical support by Samsung
  • Up to 3 years of additional coverage    
Hospitality TVs

Samsung hospitality TVs are becoming the new standard in every hotel room. Ensure a seamless in-room experience with Samsung Protection Plus.

 

Extended Service

  • Extended hardware coverage beyond the limited warranty
  • Continued technical support by Samsung
  • Up to 3 years of additional coverage    
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© 2017 Samsung Electronics America, Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co., Ltd. All products, logos and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated.
¹ Other conditions apply, availability may vary.
² Plans are sold based on MSRP or price end-user paid, whichever is less.
³ Total term includes one year of standard limited warranty.
⁴For Next Day delivery and/or installation, calls must be received before 6 PM local time.
⁵Total term includes three years of standard limited warranty.