
One burner on the cooktop does not work

When one of the burners on your cooktop is not working, but the others are, then you probably need service. There are a few exceptions to rule out first so you don't waste a service visit on something simple.
Contact Samsung Support
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 9 PM EST 7 days a week
-
Text Support 24 hours a day 7 Days a Week