1. Home
  2. /
  3. Using HE Detergent

Using HE Detergent

High Efficiency (HE) Detergent

You will know you are using High Efficiency (HE) Detergent when you see the HE logo on the detergent container. If there is no HE logo, do not use the detergent in any Samsung washing machine. Just think to yourself, "No Logo, No Gogo."

And why should you use HE Detergent? First, HE Detergent is made specifically for HE washing machines. HE Machines use less water. Therefore, HE detergent is formulated to activate in less water. If you are using standard, non-HE detergent in an HE machine, chances are that soap scum is building up inside of the outer tub, housing, drain pump, filter(s), etc. This will eventually lead to operational problems as well as odor issues.

Was this content helpful?

192 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.


Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.