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Use Detergent in Your Washer

Washing clothes in top load washer with HE detergent logo

Before we get into the details of how to use detergent in your washer, we want to tell you what kind of detergent to use, and why.

Samsung only recommends using High Efficiency (HE) detergent in your washer. Why? Two reasons. First, HE detergent is made specifically for high efficiency machines, such as yours, that use less water to wash clothes. Second, not using HE detergent will lead to soap scum build up, which leads to unpleasant odor and operational issues.

So next time you're shopping for detergent, look for the HE logo. If there is no HE logo, that detergent is a No-Go.

Each detergent manufacturer has a recommended amount for each load size, so just make sure you follow their guidelines. When using pods, add them directly into the tub.

Detergent Drawer (Front Load Washer)

Note: Each compartment has a MAX line. Do not exceed it.

  • A: Prewash Compartment (Applicable Models Only)

  • B: Main Wash Compartment

    When using liquid detergent, use the insert. When using powdered detergent, remove the insert.

  • C: Softener Compartment

  • D: Bleach Compartment

Demonstration of the compartments in a front load washer detergent drawer

Detergent Drawer (Top Load Washer)

  1. Open the detergent drawer.   

  2. Pour the recommended amount of liquid or powder fabric softener and detergent into their respective compartments. For smaller loads, use less than one capful.

  3. Push and close the detergent drawer and then close the lid. Now you can start your washing cycle.   

Demonstration of the compartments in a top load washer detergent drawer

Upper Washer Compartments (FlexWash Washer)

The Upper washer only has Bleach and Softener compartments. You can add detergent using the AquaPebble (see below for further instructions on using the AquaPebble).

  • A: Bleach Compartment  

    Add the manufacturer's recommended amount of non-chlorine bleach to the Bleach compartment. Be careful not to overfill.

  • B: Softener Compartment  

    Add fabric softener in the Softener compartment. Do not exceed the max line.

  • AquaPebble

    This is a small rubber component used for adding detergent to the Upper washer. See below for further instructions on using the AquaPebble.

    Aquapebble

Upper Washer Compartment of the FlexWash Washer

Using the AquaPebble

  1. Open the top door and the protective cover.  

  2. Remove the AquaPebble from the Softener compartment.  

  3. Put the manufacturer's recommended small-load amount of liquid or powdered detergent into the provided AquaPebble.

    Note: The AquaPebble has a max line (marked as 20 ml). Do not exceed the max line.

  4. Carefully place the AquaPebble in the Upper washer tub. Make sure the detergent does not spill before the wash cycle begins.

  5. Add the recommended amount of non-chlorine bleach to the Bleach compartment and softener to the Softener compartment. Then, close the protective cover and top door.  

  6. After the cycle is complete, clean the AquaPebble and store it in the Softener compartment.  

Pouring powder detergent into AquaPebble used in FlexWash Washer

Lower Washer Compartments (FlexWash Washer)

To prevent the compartment from clogging, concentrated or highly enriched agents (fabric softener or detergent) must be diluted with water before being added.

  • A: Detergent Compartment

    Add the manufacturer's recommeded amount of liquid or powdered detergent without exceeding the Max Line. Make sure to remove the detergent tray when using powdered detergent.

  • B: Bleach Compartment

    Add the manufacturer's recommended amount of liquid non-chlorine bleach. Do not exceed the max line.

  • C: Softener Compartment

    Add the manufacturer's recommended amount of fabric softener. Do not exceed the max line.

Lower Washer Compartment of FlexWash Washer

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