1. Home
  2. /
  3. Can I Delete all of my Personal Information from my Samsung Brightside™?

Can I Delete all of my Personal Information from my Samsung Brightside™?

Your device enables you to delete all of your personal information from the device (the memory card is not affected). This lets you ensure your data are removed before sending the device in for replacement or repair, properly disposing of the device, or giving the device to a friend or family member to use.

Choosing the Restore Phone option will return your device to the default settings and permanently erase all your entries and information, including pictures, videos, music, messages, contacts, and downloaded applications.

Delete Personal Information

  1. From the Home screen, touch Settings > Phone Settings > Security > Restore Phone.

  2. Touch Yes at the Permanently Erase All User Data & Reset Settings to Factory Defaults? prompt. 


    If you have a security lock enabled on the device, you will be prompted to enter the lock information before proceeding.

When your device is done power-cycling, from the Home screen, touch *228, and then touch the SEND key to reprogram your device.

To access the Security submenu, you are prompted to enter your Lock Code. Your default code is set to the last four digits of your mobile phone number.

Was this content helpful?

53 people found this helpful.
Samsung Customer Service

Samsung Customer Service

Need a repair for your Samsung Smartphone or Tablet?

Visit a Customer Service Location for hands-on service and expert advice.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.


Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.