1. Home
  2. /
  3. Using Multiple SmartThings Hubs

Using Multiple SmartThings Hubs

At this time, we do not support having multiple Hubs in one Location.  Users are unable to control the same devices using multiple Hubs (devices can only be paired to one controller at a time).

You can control multiple Hubs from one account, provided each Hub has its own Location.

Adding a New Location and Hub to Your Account

  1. Tap the menu.



  2. Tap the dropdown arrow.



  3. Tap + Add New Location.


  4. Select your region.


  5. Configure your Location's name, photo, and physical location.


  6. Tap Next.


  7. Tap + Add New Location.


  8. Select your region.


  9. Configure your Location's name, photo, and physical location.


  10. Tap Next.

Next, follow the in-app instructions to connect your Hub, which are reproduced below.

Connecting Your Hub

  1. Connect the Hub using the included power and network cables.


  2. Tap Next.


  3. Enter the 6-character Welcome Code for your Hub.


  4. Tap Next.


  5. Wait while the Hub downloads any available firmware upgrades. Do not unplug the Hub during the setup process. The app will confirm when the Hub is ready (LED solid green) and it is OK to proceed.


  6. Tap Next.

For the best performance:

Don't stack your SmartThings Hub directly on top of your wireless router.

The Hub has a range of about 50 feet (depending on your home's layout and construction), so place the Hub centrally, where it can reach the most smart devices.

Was this content helpful?

75 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Sat - Sun: HOME APPLIANCE CLOSED Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.


Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.