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The Burner Stops Glowing on My Electric Cooktop While in Use (NZ30K7570 & NZ36K7570)

If a burner stops glowing while you are cooking, don't worry! It is a normal operating function.

    

Troubleshooting

    Problem Possible Cause Solution
    The surface unit frequently cycles on and off.
    The element will cycle on and off to maintain the power setting.
    This is normal operation, and not a system failure. Use the Cooktop as usual.
    The surface unit stops glowing when changed to a lower setting.
    This is normal. The unit is still on and hot.

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