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Smart Switch Mobile App for iOS 10

Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device.

Make sure that your iOS version is iOS 10 or higher. If your iOS version is 9 or lower, click the article Smart Switch Mobile App for iOS 9 or Lower in the Other Answers That Might Help section below.

Checking the iOS Version

  1. Open settings and select General.

  2. Select About.

  3. Confirm your iOS version.

Verify Your Smart Switch Version

  1. Launch the Smart Switch app.

  2. Touch More Options.

  3. Touch Settings.

  4. Touch About Smart Switch.

  5. Verify your version. The version must be V3.3.02-4 or higher.

Installing Smart Switch from the Google Play Store

  1. Launch Play Store on the new device.

  2. Touch Search at the top of the screen, and enter "Samsung Smart Switch Mobile" in the search field. It may be necessary to touch the keyboard to perform a search.

  3. Touch Samsung Smart Switch Mobile in the search results.

  4. Touch INSTALL. If you already have an older version of Smart Switch installed, touch UPDATE.

  5. After the installation is complete, if you want to open the app immediately, touch OPEN. To open the app at any time, touch Apps > Smart Switch Mobile.

  6. Touch START.

  7. Review the TERMS OF SERVICE and then touch AGREE to continue.

    • Smart Switch Mobile must be installed on both the old and new devices (Android only).
    • When transferring iOS content, the content is “pulled” from iCloud® using the app on the new device (“Import from iCloud”).
    • When transferring Android device content, the content is “pushed” from the old device to the new device (“Android to Galaxy”).

Preparing to Transfer Your Content Using iCloud

This process assumes you are already registered on iCloud and are using it to back up your iOS device. If you are not familiar with using iCloud, visit the iCloud setup site.

If you don't have an iCloud account, you can transfer your content using a Micro USB to USB adapter or the Samsung Smart Switch for PC/Mac® app.

To ensure all of your latest content is ready for transfer, first back up your iOS device:

  1. On your iOS device, navigate to Settings > iCloud.

  2. Swipe to and touch Backup.

  3. If iCloud Backup is turned off, touch the slider and then touch Back Up Now.

Transferring iCloud Content to Your Galaxy Device

    iTunes music and videos cannot be transferred from iCloud. Use Smart Switch for PC or Mac to transfer iTunes music, iTunes videos are encrypted and cannot be transferred.

  1. Launch Smart Switch on the new device and then touch WIRELESS.

  2. Touch RECEIVE.

  3. Choose iOS.

  4. Enter your Apple ID and password and then touch SIGN IN.

  5. Select the basic content you want to transfer and then touch IMPORT.

  6. Select additional contents you want to transfer and then touch IMPORT.

Preparing to Transfer Your Content Using a Micro USB to USB Adapter (OTG Cable)

This method of transfer from the iOS device to your Galaxy device is the quickest and most comprehensive way to move the content between devices. In most cases, the transfer is done by the Galaxy seller at the point of sale. If you want to perform the transfer yourself, you will need to purchase a Micro USB to USB adapter.

Hardware Required

Performing a wired transfer requires that you have the following in addition to your mobile devices:

  • iOS cable: This is the cable that came with your iOS device. One end plugs into your device, the other end plugs into a USB connection.
  • Micro USB to USB adapter (OTG cable): Plug one end of the adapter into your new Galaxy device, then plug the USB connector of the iOS cable into the other end of the adapter. If you need an adapter, you may purchase one on samsung.com.

Transferring Content with a USB Cable

    If there is a large amount of data to be transferred, use the Wi-Fi transfer method in order to keep both phones charged during the transfer.

  1. Launch Smart Switch on both devices and select USB CABLE.

  2. Connect the two devices using the old device's USB cable and the USB-OTG adapter that came with your new device.

  3. Touch Trust on the iOS device.

  4. Touch NEXT.

  5. Select the content you want to transfer and then touch TRANSFER.

  6. Your content will be transferred.

Other answers that might help

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