1. Home
  2. /
  3. Perform a Factory Reset on Galaxy S7 and S7 Edge

Perform a Factory Reset on Galaxy S7 and S7 Edge

Need a do-over? Perform a Factory data reset to delete all of your personal information from your S7 or S7 edge. You can make sure your data is removed before sending the device in for a replacement or repair, properly disposing of the device, or giving the device to a friend or family member to use. And, so you don't lose your personal data, learn how to Backup and Restore Data before performing a factory data reset.

The available screens and settings may vary by wireless service provider and software version.

Perform a Factory Reset

This is how you can get a fresh new start and wipe your phone clean. Follow along to learn how to give your S7 and S7 Edge a factory reset.

When Factory resetting your device, the microSD card will not be affected.

Your personal information cannot be recovered after using this feature. Please save any information you need prior to using this feature.

  1.  Navigate to Apps > Settings.  

  2. Touch Search, then search for and select Reset.  

  3. Touch Factory data reset.  

    Samsung Galaxy S7 and S7 edge Performing a Factory Reset
  4. Review the information provided.  Then, swipe to and touch RESET DEVICE.  

    Samsung Galaxy S7 and S7 edge Performing a Factory Reset

    If you have a security lock set on the device, you will be prompted to enter the lock information before proceeding.

  5. To delete all information and downloaded apps, touch DELETE ALL.   

    Samsung Galaxy S7 and S7 edge Performing a Factory Reset

    The process may take a few minutes while your device removes your personal data and restores the Android platform to its original state.

Was this content helpful?

Comments:
40 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.