SmartThings Wifi advanced network settings

SmartThings Hub in the kitchen with a phone displaying Advanced settings

You can customize several advanced router settings in SmartThings Wifi. With these settings, you can change your network mode, add a DNS for parental and security control, and set up port forwarding for games.

SmartThings wifi Advanced Settings

Maybe you want to create a separate network for all your smart devices. You can do that by switching your network mode to Router Only.

First, make sure the Plume Wi-Fi app is installed and set up on your phone. In the SmartThings app, tap Menu (the three horizontal lines), and then tap All devices. Select your SmartThings Wifi hub from the list of devices. Tap Advanced settings in Plume and the Plume app will open.

Tap the Menu icon in the top left corner, and then tap SmartThings Wifi Hubs. Next, tap the Advanced settings icon in the top right corner; it looks like three gears.

From here, you can adjust the following settings:

SmartThings Wifi Hubs in Plume with the Advanced Settings icon highlighted
  • Reservations & Port Forwarding: IP Reservations let you keep the same IP address for a selected device, and with port forwarding, apps like games can reserve ports through the firewall to communicate with the internet. You need to set up a reservation before you can forward a port. Tap Create New IP Reservation, and then tap New Device to add a device manually or select a connected device. If needed, enter your IP Address and MAC Address info. Then, tap Add port assignment to forward a port. Enter Assignment name, select an External and Internal port, and then tap Done.

  • Network Mode: In Auto Mode, Plume automatically checks your connection and turns on DHCP/NAT. You can use this mode if you want to merge two networks. In Router Only Mode, Plume turns on DHCP/NAT for all Ethernet-connected hubs, creating a separate, secure network. Rebooting is required. Tap Router Only Mode, and then tap Restart to reboot the network.

  • LAN IP Subnet: A LAN IP Subnet refers to a group of devices on the same local network, or a portion of one network. To configure your LAN IP subnet address, tap LAN IP Subnet, and then enter your desired number. Tap Save, and then tap Update.

Note: Some of these options will not be available unless the Netwotk Mode is set to Router Only Mode.

Use a custom DNS

While built-in parental control options are available for Plume members, you can use a custom DNS to restrict access to certain sites. DNS configuration in the Plume app allows you to create a custom DNS so you can use a public DNS that isn’t monitored by your internet service provider, or a DNS with built-in parental and security controls like OpenDNS.

First, make sure the Plume Wi-Fi app is installed and set up on your phone. In the SmartThings app, tap Menu (the three horizontal lines), and then tap All devices. Select your SmartThings Wifi hub from the list of devices. Tap Advanced settings in Plume and the Plume app will open.

Tap the Menu icon in the top left corner, and then tap SmartThings Wifi Hubs. Next, tap the Advanced settings icon in the top right corner; it looks like three gears.

Router Only Mode with information about it

Tap Network Mode, and then tap Router Only Mode. Tap Restart to reboot the network. The rebooting can take up to 90 seconds to complete.

Now you can configure your DNS settings. Tap DNS and then tap the switch next to Custom DNS. Tap Secondary to add a secondary DNS. Enter it, and then tap Done.

Set up manually

If you’re unable to connect to SmartThings Wifi, you should check your network setup. There are two types:

  • PPPoE (Point-to-Point Protocol over Ethernet), which is used on Ethernet connections.

  • A static IP address, which may be used in some homes, hotels, and workplaces.

  • Whichever network type you have, you should learn how to set up SmartThings Wifi manually.

Static IP and PPPoE options under Connection type

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support

24 HOURS 7 DAYS A WEEK

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Help with your Order

Your order, returns, refunds and trade-in questions answered

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help