Plume App Navigation for SmartThings Wifi
The Plume App
If you have the latest SmartThings hub, it will connect to Plume automatically when you set it up. However, you can still connect to Plume manually. Here's how:
First, make sure your phone is signed into the Samsung account that is connected to the Wi-Fi hub. Next, navigate to and open SmartThings. Touch the Devices tab, and then touch SmartThings WiFi Hub in the list of devices. Touch NEXT to review the introduction, and then touch START. Touch Advanced settings in Plume, and touch GET PLUME to download the Plume app. Touch INSTALL, and when the installation is done, touch OPEN.
Once the app opens, touch I'm using SmartThings Wifi. You’ll be taken right to the app’s dashboard. Here, you’ll see your SmartThings Wifi and any connected devices.
The following are some options you can access:
Swipe left to see network information. Touch the Network Topology Layers icon at the bottom right to view options for displaying Wi-Fi frequency bands and channel numbers.
Touch the hub to see a breakdown of your network speeds over time. You can also run a speed test and check how much data you’ve downloaded in the past 24 hours.
Swipe up from the bottom of the screen to view connected devices. Touch an access type, Home Guest, or Internet Only, and then touch a device to see bandwidth consumption and information like its MAC and IP address.
In the top left corner, touch Menu to access Wi-Fi, SmartThings Wifi Hubs, Advanced Settings, Support, and Account information.
How would you like to contact us?
Live Chat support with a Samsung Care Pro.
Help with new/existing order
(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 9 AM - 6 PM EST, Mon - Fri
Home Appliance Support 9 AM - 6 PM EST, Mon - Fri
Home Electronics & PC Support 9 AM - 6 PM EST, Mon - Fri