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Get your Samsung smart watch's information

Galaxy Watch Active 2 with About watch screen showing the watch information

Have you ever owned something, but never really knew much about its model number or other specifications? That is... until you needed to? Luckily, important information about your Samsung smart watch is all kept together. With a few simple taps, you can get the info you need right on the watch itself.

Note: Available screens and settings may vary by watch and software version.

Get your watch's information

Maybe you're on the phone with your network carrier and need to know watch's serial number, or you just want to check the software version. It's easy to look that up along with other important information.

From the watch's Home screen, press the Power key, and then tap Settings. You can also swipe down the Home screen, and then tap the Settings icon on the Status panel. Next, swipe to and tap About watch.

On the S2 or Gear Fit2 Pro, the Settings icon is not available on the Status panel. From Settings, swipe to and tap Gear info, and then tap About device.

For the Galaxy Fit, open the Galaxy Wearable app on your phone. Tap About band, and then tap Device information.

The following information may be displayed:

About device screen on Galaxy Watch Active2
  • Watch phone number: Displays the watch's phone number.

  • Model number: Displays the model number.

  • Serial number: Displays the serial number.

  • Storage: Displays the available storage space.

  • Device: Access information about the watch, such as its EID, IMEI, or ICCD.

  • Software: Access the watch's software version and security status.

  • Battery: Access the watch's battery voltage and capacity.

  • Open source licenses: Access the guide for checking the watch's open source license.

  • Report diagnostic and usage info: Provide diagnostic and usage data to Samsung to help us improve the quality and performance of our products and services. You can turn this feature on or off at any time.

  • Debugging: Turn on or off USB debugging mode when developing apps for the watch.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
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